Stayed here in the past. Ideal for what we needed. Will use again when we need to.

Stayed here in the past. Ideal for what we needed. Will use again when we need to.

Great staff, lovely room

Great location.

Rates were not consistent with like rooms. Accessible room too small. Noisy workers outside window. Wasn't told it was a pet friendly hotel... noisy pets in hallway barking at 6am for almost an hour

This hotel is a great location. It is older, lots of light comes through doors, not the quietest. Cleanliness was mediocre. The viewing deck is on the wrong side, it faces the street side watching the homeless at the church and business building, not the ocean. I appreciated the free laundry facilities, however I recommend the hotel implement slot times as there are rush hours in the evening times and some aggressive individual and remind those using the facilities to clean up after themselves. I tried to get a table at the restaurant located at the hotel and waited some time for seating, ended up leaving to eat at the harbour. Location is great for walking and dining in the area however this hotel would not be my first choice.

This hotel is a great location. It is older, lots of light comes through doors, not the quietest. Cleanliness was mediocre. The viewing deck is on the wrong side, it faces the street side watching the homeless at the church and business building, not the ocean. I appreciated the free laundry facilities, however I recommend the hotel implement slot times as there are rush hours in the evening times and some aggressive individual and remind those using the facilities to clean up after themselves. I tried to get a table at the restaurant located at the hotel and waited some time for seating, ended up leaving to eat at the harbour. Location is great for walking and dining in the area however this hotel would not be my first choice.

Had good stay

Had good stay

Staff very friendly and accommodating. Room was bright and clean. However, there were fixtures hanging out of the walls and ready to fall off. The room was very small but guessing that’s because it’s an old hotel. Nonetheless it just makes it a little less comfortable than larger hotel rooms.

Staff very friendly and accommodating. Room was bright and clean. However, there were fixtures hanging out of the walls and ready to fall off. The room was very small but guessing that’s because it’s an old hotel. Nonetheless it just makes it a little less comfortable than larger hotel rooms.

The hotel is a great location. Unfortunately, Lots of homeless in the area. Checkin was not very great, I arrived early, the front staff was disorganized one agent had a nose bleed made people wait around till coverage, and had to restart the proces, she forgot to order another customer his taxi after he was waiting a while and told another 30 minutes. They advised they could get me in rooms almost ready, cleaning staff was very behind and then room was not ready till 5:30 ( 1.5 hours after normal checkin) my room did not have a very clean floor, wish I brought slippers.

The hotel is a great location. Unfortunately, Lots of homeless in the area. Checkin was not very great, I arrived early, the front staff was disorganized one agent had a nose bleed made people wait around till coverage, and had to restart the proces, she forgot to order another customer his taxi after he was waiting a while and told another 30 minutes. They advised they could get me in rooms almost ready, cleaning staff was very behind and then room was not ready till 5:30 ( 1.5 hours after normal checkin) my room did not have a very clean floor, wish I brought slippers.

Neat location beside the water, shopping and points of interest. Easily accessible from the ferry terminal and airport. Downsides-- atrocity for parking! They have a parking lot, but once it is full, good luck finding street parking anywhere nearby! High homeless population and active drug use within very close proximity, so do not leave belongings in your vehicle. Positive-- they will cover cost of street parking within a kilometer of the hotel. Again, good luck finding a spot!

Neat location beside the water, shopping and points of interest. Easily accessible from the ferry terminal and airport. Downsides-- atrocity for parking! They have a parking lot, but once it is full, good luck finding street parking anywhere nearby! High homeless population and active drug use within very close proximity, so do not leave belongings in your vehicle. Positive-- they will cover cost of street parking within a kilometer of the hotel. Again, good luck finding a spot!

noisy, expensive for what you get, next time I will take another hotel, friendly staff, good wifi

noisy, expensive for what you get, next time I will take another hotel, friendly staff, good wifi

We had a lot of ants in our room

We had a lot of ants in our room

Staffs were nice and kind. Very helpful. I would recommend

Staffs were nice and kind. Very helpful. I would recommend

Homeless people taking over neighborhood Didn't feel safe walking around

This is perhaps the best hotel experience I have ever had with Best Western. Every single member of the staff was a pleasure to talk with, and they are always offering to see if there is anything else that they can do to make our stay more enjoyable. Two restaurants on site and walking distance to lots of little shops and smaller restaurants. Rooms are of a good size and have spectacular harbor views! Little shops across the street around the harbor as well for Gelato. I sincerely hope that I get the opportunity to visit this property again! Special shout out to Snigdha who is a spectacular person!!!

This is perhaps the best hotel experience I have ever had with Best Western. Every single member of the staff was a pleasure to talk with, and they are always offering to see if there is anything else that they can do to make our stay more enjoyable. Two restaurants on site and walking distance to lots of little shops and smaller restaurants. Rooms are of a good size and have spectacular harbor views! Little shops across the street around the harbor as well for Gelato. I sincerely hope that I get the opportunity to visit this property again! Special shout out to Snigdha who is a spectacular person!!!

Homeless people taking over neighborhood Didn't feel safe walking around

Room was fine. Plugs didn’t work. Restaurant average.

Room was fine. Plugs didn’t work. Restaurant average.

Neighbourhood while artsy seemed a little unsafe. Lots of biker types in the evening and homeless folks in the area. On the upside it’s close to the seawall and playground.

We had a partial view of the water. Room was well kept and comfortable.

We had a partial view of the water. Room was well kept and comfortable.

Neighbourhood while artsy seemed a little unsafe. Lots of biker types in the evening and homeless folks in the area. On the upside it’s close to the seawall and playground.

It is a great place with great service from staff. I will recommend the stay to other. Just make sure to bring your own slippers to the visit.