I stayed a couple of nights in Aix to enjoy the opera festival. My room was very comfortable, the air conditioning was very welcome after strolling in the baking hot heat of the day. The staff were very friendly and knowledgeable on how to get to the opera venues.

The hotel was nice. Clean and friendly. The parking, which is not their fault because we chose the free outdoor option, was fine but the machine to pay for it was broken. The outdoor pool unfortunately closes very very early. 7pm. In the summer that sunset is after 9, I'm not sure what the reason for that is. We walked a few blocks to get dinner and breakfast, so there's good options in the area even if the alley by the hotel feels a little questionable with weird noises in the bushes :)

The hotel was nice. Clean and friendly. The parking, which is not their fault because we chose the free outdoor option, was fine but the machine to pay for it was broken. The outdoor pool unfortunately closes very very early. 7pm. In the summer that sunset is after 9, I'm not sure what the reason for that is. We walked a few blocks to get dinner and breakfast, so there's good options in the area even if the alley by the hotel feels a little questionable with weird noises in the bushes :)

A 10 minute walk from the centre of Aix, or bus no: 8, Galice has been very convenient. The swimming pool was welcomed for exercise, and lovely in the sun. Excellent breakfast. Present and engaged staff.

A 10 minute walk from the centre of Aix, or bus no: 8, Galice has been very convenient. The swimming pool was welcomed for exercise, and lovely in the sun. Excellent breakfast. Present and engaged staff.

Good for a one night stay. Not the best neighbourhood

Good for a one night stay. Not the best neighbourhood

Comfortable room and very clean! Great staff, always willing to assist. Close to the Plaza and nice shops. I had a great stay and Best Western Hotel. Thank you!

Comfortable room and very clean! Great staff, always willing to assist. Close to the Plaza and nice shops. I had a great stay and Best Western Hotel. Thank you!

Just a suggestion : should have more English tv channels rather than majority French.

Just a suggestion : should have more English tv channels rather than majority French.

We needed to stay in this location and the hotel met that need, however it was understaffed and not very clean. We also found and killed a flea on the bed. I did not try the breakfast; it is an add on fee. Their shuttle service is really the public bus service-which is a 10 minute walk from the hotel-so we got a taxi which was 75 euro fairly expensive. The staff was nice but the facility was less than desirable.

We needed to stay in this location and the hotel met that need, however it was understaffed and not very clean. We also found and killed a flea on the bed. I did not try the breakfast; it is an add on fee. Their shuttle service is really the public bus service-which is a 10 minute walk from the hotel-so we got a taxi which was 75 euro fairly expensive. The staff was nice but the facility was less than desirable.

Other than the tea cups having very weird handles there is nothing bad to say about this hotel. Staff was very kind and helpful.

Other than the tea cups having very weird handles there is nothing bad to say about this hotel. Staff was very kind and helpful.

Not properly cleaned, found man hair on the first night. Air conditioning doesn’t have a cooler option so it’s just fan. And they set on a timer to shut off so the first night we were awaken every 2 hours to turn it on again. (complained 3 times). The next day they turn the timer off however it’s a central aircom, so it’s automatically off at 9pm and 11pm, most stupid system for a 35degrees heatwave! Definitely not a 4 star hotel. The lady with Blonde hair and brunette guy were helpful, but the blonde lady with glasses is terrible at costume services! We asked for a free night and they said we never complained, funny as they gave us 1 free parking day to try and compensate when we were leaving. Good location as only short walk to city, however customer service and and aircon systems need some work

Not properly cleaned, found man hair on the first night. Air conditioning doesn’t have a cooler option so it’s just fan. And they set on a timer to shut off so the first night we were awaken every 2 hours to turn it on again. (complained 3 times). The next day they turn the timer off however it’s a central aircom, so it’s automatically off at 9pm and 11pm, most stupid system for a 35degrees heatwave! Definitely not a 4 star hotel. The lady with Blonde hair and brunette guy were helpful, but the blonde lady with glasses is terrible at costume services! We asked for a free night and they said we never complained, funny as they gave us 1 free parking day to try and compensate when we were leaving. Good location as only short walk to city, however customer service and and aircon systems need some work

Clean spacious and comfortable rooms. Short walking distance from the old city. Nice swimming pool. Easy parking in the back. Parking is also free on the evening and in weekends (parking meter can be paid in evening fir next morning). Hotel has indoor parking as well.

Clean spacious and comfortable rooms. Short walking distance from the old city. Nice swimming pool. Easy parking in the back. Parking is also free on the evening and in weekends (parking meter can be paid in evening fir next morning). Hotel has indoor parking as well.

Decent hotel, but service needs to improve. Stayed three nights and air con stopped every hour. Informed front desk, same person, each morning and they promised to fix. Nothing happend and on check out, only response was sorry and a shrug on the shoulders

Decent hotel, but service needs to improve. Stayed three nights and air con stopped every hour. Informed front desk, same person, each morning and they promised to fix. Nothing happend and on check out, only response was sorry and a shrug on the shoulders

English language tv unavailable

English language tv unavailable

Noisy and bad location

Noisy and bad location

Easy access from the freeway. Very small lobby for check-ins. Parking a bit difficult to figure out, but very safe. Nice room, but very slippery shower. Elegant decor.

Easy access from the freeway. Very small lobby for check-ins. Parking a bit difficult to figure out, but very safe. Nice room, but very slippery shower. Elegant decor.

Great location! Just perfect walking distance to the town. There is a pool area, and a bar area with restaurant. Parking is on site, which is nice. Great help with the reception staff! This is an affordable, great location for this great town!

Our requirements when looking for a hotel were parking, pool & easy walking distance of Aix centre. This hotel met all our requirements and the staff were friendly and helpful and the hotel is a very good standard. We will stay there again.

Our requirements when looking for a hotel were parking, pool & easy walking distance of Aix centre. This hotel met all our requirements and the staff were friendly and helpful and the hotel is a very good standard. We will stay there again.

Close to town centre and friendly staff.

Fine hotel, 10-15 minute walk from any bar or restaurant. Friendly staff at reception but very poor service at bar area. No lunch/dinner options either