Guest service very good.

Very nice, with a warm welcoming staff.

Very nice, with a warm welcoming staff.

Good location in downtown Bariloche, nice rooms with lake view, good breakfast.

Good location in downtown Bariloche, nice rooms with lake view, good breakfast.

Exceptionally poor service but a very nice room. It is hard to believe this is a Marriott managed property. I wouldn’t recommend it especially for the very high price.

Exceptionally poor service but a very nice room. It is hard to believe this is a Marriott managed property. I wouldn’t recommend it especially for the very high price.

Very friendly staff. Clean rooms, excellent breakfast. It's in downtown Bariloche so you're near everything. The only drawback: There was no A/C in the room.

Very friendly staff. Clean rooms, excellent breakfast. It's in downtown Bariloche so you're near everything. The only drawback: There was no A/C in the room.

The staff was very friendly and helpful but most did not know English. We had a problem with our first room and after complaining we were upgraded right away. The breakfast was very good!

The staff was very friendly and helpful but most did not know English. We had a problem with our first room and after complaining we were upgraded right away. The breakfast was very good!

Property was very odd. Atmosphere of a 1960s airport. Pool does not open until noon. Breakfast was excellent. Staffvexceedingly courteous. However, the hotel was an extreme disppointment after seeing so many more interesting places in this fascinating city. I had pre paid which was a huge mistake as i wanted to be at any of the other nearby hotels, in fact, i should have just eaten the cost!

Property was very odd. Atmosphere of a 1960s airport. Pool does not open until noon. Breakfast was excellent. Staffvexceedingly courteous. However, the hotel was an extreme disppointment after seeing so many more interesting places in this fascinating city. I had pre paid which was a huge mistake as i wanted to be at any of the other nearby hotels, in fact, i should have just eaten the cost!

I'm sure this place was nice a few years ago but it needs renovation. Also, we were too hot to sleep but we couldn't really leave the window open because of the screaming drunks around the casino across the street.

I'm sure this place was nice a few years ago but it needs renovation. Also, we were too hot to sleep but we couldn't really leave the window open because of the screaming drunks around the casino across the street.

Good location. Nice room and bathroom OK. Quite good Breakfast.

Overall positive experience in pleasant well managed hotel a short walk from town centre. Received a room upgrade to front overlooking lake which ended up NOT being a good thing: Friday & Saturday nights (all night) EXCESSIVE street noise from revellers hanging around the casino entrance across the road. Nice swimming pool on roof (heated indoor) and good lobby bar plus eateries all around. Just avoid a street facing room even if it's a free upgrade.

Overall positive experience in pleasant well managed hotel a short walk from town centre. Received a room upgrade to front overlooking lake which ended up NOT being a good thing: Friday & Saturday nights (all night) EXCESSIVE street noise from revellers hanging around the casino entrance across the road. Nice swimming pool on roof (heated indoor) and good lobby bar plus eateries all around. Just avoid a street facing room even if it's a free upgrade.

Hotel was ok and the people were great. But the gym is not open intil noon which is weird and inconvenient. No reason it has to be closed til noon. Also, valet is advertised but there is never anyone working valet.

Hotel was ok and the people were great. But the gym is not open intil noon which is weird and inconvenient. No reason it has to be closed til noon. Also, valet is advertised but there is never anyone working valet.

I cannot believe I actually paid money to stay here. It's really a 2-star hotel. Beautiful views but the windows are so dirty you can see it of them. if really like my money back.

I cannot believe I actually paid money to stay here. It's really a 2-star hotel. Beautiful views but the windows are so dirty you can see it of them. if really like my money back.

Hard to say if this is the hotel fault or hotels.com, or both.But really blows when you book a king size bed standard room with view to one of the most amazing lakes in the world and you get a twin bed s**t box loking out to an alley wall. that was the starting is THAT, I believe no surprises surprise you for the rest of the trip.

Hard to say if this is the hotel fault or hotels.com, or both.But really blows when you book a king size bed standard room with view to one of the most amazing lakes in the world and you get a twin bed s**t box loking out to an alley wall. that was the starting is THAT, I believe no surprises surprise you for the rest of the trip.

only problem was that the pay for internet was not always available

only problem was that the pay for internet was not always available

We made the mistake of not booking a room with a lake view, which made the tiny room, with really short ceilings, seem even smaller. The mattress was thin, and uncomfortable. The decor was cheap and outdated. The bathroom tiles had grime between them. There were no amenities in the room when we first checked in, so we had to ask for them, but ended up buying our own later. The comforter cover and blanket did not appear to have been laundered in a long time. Even though the heater was off, the room was really hot, and there was nothing that we could do about it because there was no thermostat for us to put on the fan or the air conditioner, and only one tiny window that did not open all the way. The pool and the sunbathing area by it were dirty. The workout room was dismal, with only two very old treadmills on the verge of breaking down, and one stairmaster that must have come from the last century, and which obviously didn't work. And the floor was very dirty. My head almost hit the ceiling when running on the treadmill. Breakfast was atrocious-the coffee was undrinkable, the pastries were not fresh and not homemade, and they offered a very poor selection of meats/cheeses and cereals. The staff wasn't very friendly, and minimally helpful.

We made the mistake of not booking a room with a lake view, which made the tiny room, with really short ceilings, seem even smaller. The mattress was thin, and uncomfortable. The decor was cheap and outdated. The bathroom tiles had grime between them. There were no amenities in the room when we first checked in, so we had to ask for them, but ended up buying our own later. The comforter cover and blanket did not appear to have been laundered in a long time. Even though the heater was off, the room was really hot, and there was nothing that we could do about it because there was no thermostat for us to put on the fan or the air conditioner, and only one tiny window that did not open all the way. The pool and the sunbathing area by it were dirty. The workout room was dismal, with only two very old treadmills on the verge of breaking down, and one stairmaster that must have come from the last century, and which obviously didn't work. And the floor was very dirty. My head almost hit the ceiling when running on the treadmill. Breakfast was atrocious-the coffee was undrinkable, the pastries were not fresh and not homemade, and they offered a very poor selection of meats/cheeses and cereals. The staff wasn't very friendly, and minimally helpful.

Even though i was extremely excited for the stay in this hotel in Bariloche. However, the hotel was a very basic. Coming from someone who has traveled to over 25 countries it was certainly not a 4 or 5 star hotel as advertised. It was in severe need of renovation which appears to have last been done in the 1970s. The staff was very helpful. I would recommend this hotel only to travelers looking for a bargain.

Even though i was extremely excited for the stay in this hotel in Bariloche. However, the hotel was a very basic. Coming from someone who has traveled to over 25 countries it was certainly not a 4 or 5 star hotel as advertised. It was in severe need of renovation which appears to have last been done in the 1970s. The staff was very helpful. I would recommend this hotel only to travelers looking for a bargain.

All was great!

All was great!