Everything was good just didn’t have hot water please check the rooms house keeping need to do better

Horrible hotel, do not risk it! I booked a 2 queen room for 1 night. When I arrived, it was filthy beyond my tolerance and had an overwhelming smell of wet dog and deodorizer. Front desk told me they had no more 2 queen rooms available and the hotel manager Hema refused a refund. Best Western shouldn’t allow this hotel to use their name!

Horrible hotel, do not risk it! I booked a 2 queen room for 1 night. When I arrived, it was filthy beyond my tolerance and had an overwhelming smell of wet dog and deodorizer. Front desk told me they had no more 2 queen rooms available and the hotel manager Hema refused a refund. Best Western shouldn’t allow this hotel to use their name!

Aging hotel with a cleaning staff with no attention to detail. Nice photo of the lobby is misleading. I will note that the property gave me a refund.

Aging hotel with a cleaning staff with no attention to detail. Nice photo of the lobby is misleading. I will note that the property gave me a refund.

Called several times for our toilet to be fixed, no one ever came! Thank goodness we were close to the office and were only there one night! We used the public restroom when we needed it.

Called several times for our toilet to be fixed, no one ever came! Thank goodness we were close to the office and were only there one night! We used the public restroom when we needed it.

Great service, excellent breakfast and wonderful prices!

Great service, excellent breakfast and wonderful prices!

Management is very friendly and caring of their guests. They served you with a smile in their faces. The place needs some updates but it is a decent place to stay. It has a centric location. Walmart, and restaurants are close distant in car.

Management is very friendly and caring of their guests. They served you with a smile in their faces. The place needs some updates but it is a decent place to stay. It has a centric location. Walmart, and restaurants are close distant in car.

I checked into this property for a two night stay, walked into the room and immediately spelt mold. All the furniture was pulled away from the walls, clearly because they have an issue with moisture. I went to the front desk and told them I would not be staying here. They told me they would speak to management for a refund. I’ve been fighting with Expedia and management for a week. The manager will only agree to refund one of the two nights. This is terrible customer service. You expect a person to stay in an unsafe, moldy and unsanitary conditions and potentially getting sick? This will not end here, you will not get a dollar of my money and I will NEVER stay at a Best western again due to the terrible customer service from management. Expedia won’t even make it right by refunding me the remaining amount. I had to stay in another hotel and will not pay for two hotels.

I checked into this property for a two night stay, walked into the room and immediately spelt mold. All the furniture was pulled away from the walls, clearly because they have an issue with moisture. I went to the front desk and told them I would not be staying here. They told me they would speak to management for a refund. I’ve been fighting with Expedia and management for a week. The manager will only agree to refund one of the two nights. This is terrible customer service. You expect a person to stay in an unsafe, moldy and unsanitary conditions and potentially getting sick? This will not end here, you will not get a dollar of my money and I will NEVER stay at a Best western again due to the terrible customer service from management. Expedia won’t even make it right by refunding me the remaining amount. I had to stay in another hotel and will not pay for two hotels.

Great no complaints

Great no complaints

I was extremely displeased with room. None of the small lights around the room worked, the tv would not cut on, and the refrigerator didn’t work causing me to lose over $100 worth of leftovers. Would highly recommend not staying here

I was extremely displeased with room. None of the small lights around the room worked, the tv would not cut on, and the refrigerator didn’t work causing me to lose over $100 worth of leftovers. Would highly recommend not staying here

Staff was incredibly accomodating to my needs. Very friendly.

Staff was incredibly accomodating to my needs. Very friendly.

Badly in need of updating, dirty and strong odors in the room

Badly in need of updating, dirty and strong odors in the room

Everything was OK except the cleanliness of the room. There were hairs everywhere, and the rooms smelled like mold badly

Everything was OK except the cleanliness of the room. There were hairs everywhere, and the rooms smelled like mold badly

It was a nice place for its money.

It was a nice place for its money.

My son stayed there for graduation. He had no complaints.

My son stayed there for graduation. He had no complaints.

Hard to navigate entrance and exit with big utility vehicles on property

Hard to navigate entrance and exit with big utility vehicles on property

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Clean room, very clean outside hotel. Super quiet and tucked away yet right where you need to be. Definitely will stay again!