Rooms were gross; light in bathroom didn’t work had to ask to get it fixed. I had to go back after waiting 45 mins ; guy was rude. Only gave us 1 key even though I ordered the 3 queen bed room ( wanted to charge me $5 dollars for another key) they wanted security deposit in cash .

Rooms were gross; light in bathroom didn’t work had to ask to get it fixed. I had to go back after waiting 45 mins ; guy was rude. Only gave us 1 key even though I ordered the 3 queen bed room ( wanted to charge me $5 dollars for another key) they wanted security deposit in cash .

Customer service was unhinged. Old hotel and too many weird people there.

Customer service was unhinged. Old hotel and too many weird people there.

Furniture was missing a drawer. Room was clean. Lots of exterior noise in the evening and early morning.

Get ready, they want $100 cash only to for a safety deposit. I get it you need something for incidentals but with no other option but cash ridiculous… next we went into the room and were told not to worry about the missing drawers they already knew about that but was met with the room being totally disgusting. There was blood on the sheets and other brown marks all over. ALL THREE BEDS WERE HORRENDOUS.There was mosquitos and flies. The toilet seat was wet. Someone stole the fire detector because there wasn’t one on the wall! The tv remote wasn’t for the tv in the room . Just all around horrible. Avoid this place like the plague.

Get ready, they want $100 cash only to for a safety deposit. I get it you need something for incidentals but with no other option but cash ridiculous… next we went into the room and were told not to worry about the missing drawers they already knew about that but was met with the room being totally disgusting. There was blood on the sheets and other brown marks all over. ALL THREE BEDS WERE HORRENDOUS.There was mosquitos and flies. The toilet seat was wet. Someone stole the fire detector because there wasn’t one on the wall! The tv remote wasn’t for the tv in the room . Just all around horrible. Avoid this place like the plague.

There was a cockroach in the bathroom. The bed was the most uncomfortable bed I’ve ever slept on. Like sleeping on a piece or wood. The pillows were so thin.

There was a cockroach in the bathroom. The bed was the most uncomfortable bed I’ve ever slept on. Like sleeping on a piece or wood. The pillows were so thin.

For starters the price was not what was quoted when i booked the room, which I am still trying to fight. Next, they dont tell you that they take cash for the incidentals. The toilet did not work for 2 days afer asking several times to fix it. The ice machine was broken. The only plus was that it was across the street.

For starters the price was not what was quoted when i booked the room, which I am still trying to fight. Next, they dont tell you that they take cash for the incidentals. The toilet did not work for 2 days afer asking several times to fix it. The ice machine was broken. The only plus was that it was across the street.

Good size room with 3 beds, across the street from Knotts berry farms, but the beds were not comfortable. They only gave us 4 bath towels when the room is for 6 people. When we asked for more she said there was only one left and they had no hand towels or wash clothes. Blankets did not look clean either.

Good size room with 3 beds, across the street from Knotts berry farms, but the beds were not comfortable. They only gave us 4 bath towels when the room is for 6 people. When we asked for more she said there was only one left and they had no hand towels or wash clothes. Blankets did not look clean either.

Where to start? This place is disgusting. At check in, they demanded a cash only deposit, insisting its in the terms on the website (it’s not). The room reeked of cigarette smoke, the carpet was torn and stained, and there was red staining on the ceiling- I hope it’s not blood!The furniture and fixtures were broken. I checked the chair they used for a nightstand but there was no phone. No answer when I called the desk, even though the guy was standing there. I got a new room, it had slightly better smell. But tons of mildew in the bathroom and it looks like the toilet seat was used as a cutting board. By now we were late for dinner and Knotts. We got back at 2am to find the sheets were dirty. Actual dirt in the bed. And stained sheets. Then we found a roach. When my son moved a chair to plug in his phone, there was dog poop on the carpet near the corner. Absolutely disgusting. We never unpacked. We grabbed our bags and left. I woke up the clerk to get my deposit back and told him all about the problems. He didn’t care and said it wasn’t his fault. Avoid this place.

Where to start? This place is disgusting. At check in, they demanded a cash only deposit, insisting its in the terms on the website (it’s not). The room reeked of cigarette smoke, the carpet was torn and stained, and there was red staining on the ceiling- I hope it’s not blood!The furniture and fixtures were broken. I checked the chair they used for a nightstand but there was no phone. No answer when I called the desk, even though the guy was standing there. I got a new room, it had slightly better smell. But tons of mildew in the bathroom and it looks like the toilet seat was used as a cutting board. By now we were late for dinner and Knotts. We got back at 2am to find the sheets were dirty. Actual dirt in the bed. And stained sheets. Then we found a roach. When my son moved a chair to plug in his phone, there was dog poop on the carpet near the corner. Absolutely disgusting. We never unpacked. We grabbed our bags and left. I woke up the clerk to get my deposit back and told him all about the problems. He didn’t care and said it wasn’t his fault. Avoid this place.

This is the worst hotel I’ve ever checked in to. They charged my card before we even checked in. We didn’t even stay the night and left to go to a different hotel because it was disgusting. The tv didn’t work, the phone didn’t work, the dresser drawers didn’t have bottoms to them. They are refusing to refund the unauthorized charge, which I will now be issuing a chargeback. Do not stay here if you respect yourself.

This is the worst hotel I’ve ever checked in to. They charged my card before we even checked in. We didn’t even stay the night and left to go to a different hotel because it was disgusting. The tv didn’t work, the phone didn’t work, the dresser drawers didn’t have bottoms to them. They are refusing to refund the unauthorized charge, which I will now be issuing a chargeback. Do not stay here if you respect yourself.

The room was not properly cleaned. The size of the room was perfect for my family. But the quality was not. You get what you pay for.

The room was not properly cleaned. The size of the room was perfect for my family. But the quality was not. You get what you pay for.

The room was O L D. There was several holes in the wall. The door to the bathroom was broken. At least the floors were not carpet so you could see they had been cleaned. The bed was hard and not comfortable. At least the people working were nice and we got our deposit back.

The room was O L D. There was several holes in the wall. The door to the bathroom was broken. At least the floors were not carpet so you could see they had been cleaned. The bed was hard and not comfortable. At least the people working were nice and we got our deposit back.

Our go to spot whenever we make a Cali trip. So close to everything.

The room stunk. I asked why they just did cockroach cleaning you get two body towels nothing else while I was there. I killed two cockroaches six bugs. I asked the maintenance guy two different times to please come in into the room and spray because the smell was Tolerable!! Beware staying there

The room stunk. I asked why they just did cockroach cleaning you get two body towels nothing else while I was there. I killed two cockroaches six bugs. I asked the maintenance guy two different times to please come in into the room and spray because the smell was Tolerable!! Beware staying there

very nice

Nice for the price smoking rooms

Nice for the price smoking rooms

Its walking distance to knotts berry farm.

I have pictures as proof.Carpet beyond filthy. Bathroom light was broken. Told management they didn’t lift a finger. It was like too bad. Filthy lamp shades broken dresser. Very rude manager.

Its walking distance to knotts berry farm.

I have pictures as proof.Carpet beyond filthy. Bathroom light was broken. Told management they didn’t lift a finger. It was like too bad. Filthy lamp shades broken dresser. Very rude manager.

I’m surprised by any positive reviews about this place. Beds are terrible. My husband and i’s backs were so bad after just a night there. Gunshots go off throughout the night. No extra pillows. Burn holes in the blankets. No soaps or shampoos in bathroom (which really matters if you fly in!). The lady at the nearby Walgreens (we were there looking for pillows since we didn’t have enough!) said she used to live here but left because of the roaches. Everything felt great and dirty. Anyway…. Needless to say we found another place to stay after 1 miserable night here.