Wifi didn't work, television didn't work, with cabling and wiring hanging out of the walls and outlet, pool and spa were closed. Front desk attitude was basically a sorry we're working on it and offered no fix or offer of compensation or discount.

I arrived an hour before check in and asked the host if we could possibly check in early. I was told no, they were still cleaning the room. We proceeded to wait in the car for the hour where we had full view of the staff moving from room to room on all three floors prepping rooms. When 3pm hit, I checked in, received keys to a room that had not been actively cleaned while we were waiting- we happened to parked right in front of it- no one had come in or out. I don't think this room had been opened in weeks. The grout work had recently (?) been re-done in the bathroom- all of the old grout strips were shoved into the tiny wastebasket, along with some broken grout tools, dirt and dust covered the floor and there were two blades from the grout stripper on the bathroom floor. When I woke up the second morning I turned to the bedside table to see baby cockroaches running across the top. When I turned the lights on, they scattered, It was absolutely disgusting. The prices were absolutely being gouged due to Comicon being in town- there was absolutely no one attending comicon staying at this motel. A complete joke. This is why the hotel industry is failing hard and Air BnB is destroying local housing ordinances.

The toilet paper had grey water stains on it when I first walked in. I had to change it. I had the specials needs room which I did not request. There is no place to for personal toiletries in the shower so I had to put them on the counter outside of the shower. Ice machine was at another motel. At breakfast certain foods were not available such as syrup for waffles and coffee machine was broken.

I arrived an hour before check in and asked the host if we could possibly check in early. I was told no, they were still cleaning the room. We proceeded to wait in the car for the hour where we had full view of the staff moving from room to room on all three floors prepping rooms. When 3pm hit, I checked in, received keys to a room that had not been actively cleaned while we were waiting- we happened to parked right in front of it- no one had come in or out. I don't think this room had been opened in weeks. The grout work had recently (?) been re-done in the bathroom- all of the old grout strips were shoved into the tiny wastebasket, along with some broken grout tools, dirt and dust covered the floor and there were two blades from the grout stripper on the bathroom floor. When I woke up the second morning I turned to the bedside table to see baby cockroaches running across the top. When I turned the lights on, they scattered, It was absolutely disgusting. The prices were absolutely being gouged due to Comicon being in town- there was absolutely no one attending comicon staying at this motel. A complete joke. This is why the hotel industry is failing hard and Air BnB is destroying local housing ordinances.

The toilet paper had grey water stains on it when I first walked in. I had to change it. I had the specials needs room which I did not request. There is no place to for personal toiletries in the shower so I had to put them on the counter outside of the shower. Ice machine was at another motel. At breakfast certain foods were not available such as syrup for waffles and coffee machine was broken.

Close to freway

Close to freway

Book somewhere else, hidden charges. Tv channels didnt work, ac neither . Drug addicts and tweakers all over the outside didnt feel safe. No hot water for breakfast - but had oatmeal. We checked out early, smoke deposit 250 but you get a smoke smelling room to begin with. Make it make sense . Take your money elsewhere

Book somewhere else, hidden charges. Tv channels didnt work, ac neither . Drug addicts and tweakers all over the outside didnt feel safe. No hot water for breakfast - but had oatmeal. We checked out early, smoke deposit 250 but you get a smoke smelling room to begin with. Make it make sense . Take your money elsewhere

The staff was pleasant and professional, but the room left alot to be desired. The bed was not very comfortable, but we were tired enough to not care. Our TV only worked occasionally. The pucture came on for a few minutes at a time. But the real disaster was the shower! The water leaked out of the wheel chair accessible shower and eventually out of the bathroom! The staff looked at the problem and made note of the horrible construction.

The staff was pleasant and professional, but the room left alot to be desired. The bed was not very comfortable, but we were tired enough to not care. Our TV only worked occasionally. The pucture came on for a few minutes at a time. But the real disaster was the shower! The water leaked out of the wheel chair accessible shower and eventually out of the bathroom! The staff looked at the problem and made note of the horrible construction.

One of the front staff was rude and the location was sketchy with a lot of people outside late at night. Felt un safe.

One of the front staff was rude and the location was sketchy with a lot of people outside late at night. Felt un safe.

When I say dirty, only the vinyl floors were dirty everything else was clean. More towels in the room would have been nice but the front desk was very helpful when we needed them.

When I say dirty, only the vinyl floors were dirty everything else was clean. More towels in the room would have been nice but the front desk was very helpful when we needed them.

Properly is very dirty

No safety. Windows were broken. Not good for a family with children.

Room was alright, bathroom walls were stained and shower water did not go down the drain and pooled outside of the shower area. Pool was dirty with floating shorts and trash, requested they have someone clean it, no one ever did so we had to do it ourselves. Hot tub had no water.

No safety. Windows were broken. Not good for a family with children.

Room was alright, bathroom walls were stained and shower water did not go down the drain and pooled outside of the shower area. Pool was dirty with floating shorts and trash, requested they have someone clean it, no one ever did so we had to do it ourselves. Hot tub had no water.

BAD CUSTOMER SERVICE, AND REALLY BAD ATTITUDE , THE PLACE IS VERY DIRTY AND DOG POOP ALMOST EVERYWERE . I DIDNT EVEN STAYED FOR THE WHOLE 4 DAYS THAT I BOOKED . I LEFT A DAY EARLIER ANDCOULDNT WAIT TO GET OUT

BAD CUSTOMER SERVICE, AND REALLY BAD ATTITUDE , THE PLACE IS VERY DIRTY AND DOG POOP ALMOST EVERYWERE . I DIDNT EVEN STAYED FOR THE WHOLE 4 DAYS THAT I BOOKED . I LEFT A DAY EARLIER ANDCOULDNT WAIT TO GET OUT

I didn't stay in this hotel i arrived at the hotel 9AM before checking in and i was very tired after driving for 18hr the told me i have to wait 1pm & i said it's fine because i have my family's with me i told them i have to see how rooms look like the said know..and the told me there going to cancel my booking i said its fine i just need my refund back.up to now i didn't see my refund yet. I'm giving them 2 more days if i didn't get my refund I'm gonna take action...

I didn't stay in this hotel i arrived at the hotel 9AM before checking in and i was very tired after driving for 18hr the told me i have to wait 1pm & i said it's fine because i have my family's with me i told them i have to see how rooms look like the said know..and the told me there going to cancel my booking i said its fine i just need my refund back.up to now i didn't see my refund yet. I'm giving them 2 more days if i didn't get my refund I'm gonna take action...

Noisy at night questionable people around the property

Noisy at night questionable people around the property

I liked everything.

I liked everything.

No words needed

No words needed

1. There are junk cars parked in the parking near the entrance. 2. The hotel building looks like a poorly maintained apartment row. 3. The check in attendant was not friendly 4. The bathroom flooded just after midnight, and we decided to leave the hotel (although the attendant at night offered us another room)

1. There are junk cars parked in the parking near the entrance. 2. The hotel building looks like a poorly maintained apartment row. 3. The check in attendant was not friendly 4. The bathroom flooded just after midnight, and we decided to leave the hotel (although the attendant at night offered us another room)