The restaurant was not running nor the pool and hot tub

The restaurant was not running nor the pool and hot tub

The floors have holes covered by stained carpet....and the front desk was totally under water....

The floors have holes covered by stained carpet....and the front desk was totally under water....

This motel could not take our reservations. They canceled it and you charged me for it…..

This motel could not take our reservations. They canceled it and you charged me for it…..

Very run down. Bar/restaurant closes very early even on weekends.

It was cool but the pool and hot tib were down. Staff was really nice.

It was cool but the pool and hot tib were down. Staff was really nice.

I drove with friends and the guy at checkin asked me five times if I had a car. I kept telling him I didn’t and he looked at my accusingly. I explained I drove with friends and they already checked in and had a parking pass. Then when he heard me tell my friends husband she was outside seeing where he parked he got biligerent and told me I need a pass for “my car.” The room was clean but the carpets were really dirty. It is definitely not worth $2(0 a night for the view of the parking lot.

I drove with friends and the guy at checkin asked me five times if I had a car. I kept telling him I didn’t and he looked at my accusingly. I explained I drove with friends and they already checked in and had a parking pass. Then when he heard me tell my friends husband she was outside seeing where he parked he got biligerent and told me I need a pass for “my car.” The room was clean but the carpets were really dirty. It is definitely not worth $2(0 a night for the view of the parking lot.

Lovely location right up against the bay. I took the trail a little ways-nice option for a walk.

Lovely location right up against the bay. I took the trail a little ways-nice option for a walk.

Carpet replacement will improve the appearance.

Carpet replacement will improve the appearance.

It was a challenge to figure out what the best waterview option was when choosing a room. Our partial waterview was off the bay, so only Waterview later in the day. The hotel is working on the necessary renovations to bring it back to its potential. Breakfast was great and there are many dining options close by.

Great amenities, great room, and great wine.

It was a challenge to figure out what the best waterview option was when choosing a room. Our partial waterview was off the bay, so only Waterview later in the day. The hotel is working on the necessary renovations to bring it back to its potential. Breakfast was great and there are many dining options close by.

while the staff was lovely, the facilities are in serious need of a remodel. The carpets in the hall and the room are so dirty and stained that they give off a strong, stale odor. The overall state of the building is pretty run down, but the smell is what made me wish I hadn’t booked a room there.

while the staff was lovely, the facilities are in serious need of a remodel. The carpets in the hall and the room are so dirty and stained that they give off a strong, stale odor. The overall state of the building is pretty run down, but the smell is what made me wish I hadn’t booked a room there.

Great amenities, great room, and great wine.

We asked for above ground level for safety and security and got ground level facing parking lot. Halway to room very dirty and smelled like dog. We asked for pet free room. Not sure it was as it had a smell to it and tone of febreeze. Dogs barking around first night. Booked because of pool and jacuzzi which did not work and were shut down and this was not disclosed anywhere. Bathroom was not very clean.

We asked for above ground level for safety and security and got ground level facing parking lot. Halway to room very dirty and smelled like dog. We asked for pet free room. Not sure it was as it had a smell to it and tone of febreeze. Dogs barking around first night. Booked because of pool and jacuzzi which did not work and were shut down and this was not disclosed anywhere. Bathroom was not very clean.

I stayed in one of the room with water view which was fantastic. The only issue was that we selected the hotel to enjoy its pool. Especially my daughter was so excited about it. But the staff said it is out of service due to pipe break. As they knew that pool is not working at the tome of our reservation, they should have informed us. We paid for something that was not provided.

I stayed in one of the room with water view which was fantastic. The only issue was that we selected the hotel to enjoy its pool. Especially my daughter was so excited about it. But the staff said it is out of service due to pipe break. As they knew that pool is not working at the tome of our reservation, they should have informed us. We paid for something that was not provided.

Property is very outdated and carpet in hotel very dirty. Walls are very thin and can hear almost everything so not quiet at all. Hardly was ever able to sleep with all noise throughout the night from doors slamming and shutting, floors creaking, hearing next door and above shower/toilet flushing, etc. Hotel is doing renovations so pool/tub closed during summer months which is very inconvenient. Only great thing about the hotel is location was great right by the water and right next to shopping center nearby.

Property is very outdated and a little run down. Carpet in hotel are old and extremely dirty. Walls are very thin and can hear almost everything. Hardly slept at all with all the noise from doors slamming and shutting extremely loud, floors above making creaking sound, hearing shower/toilet flushing from the room next door and above, and etc. The hotel doing renovations on pool/tub so closed during summer months and wasn’t mentioned on their website so very inconvenient. Only great thing about the hotel is the location is right by the water and near by shopping center.

Property is very outdated and carpet in hotel very dirty. Walls are very thin and can hear almost everything so not quiet at all. Hardly was ever able to sleep with all noise throughout the night from doors slamming and shutting, floors creaking, hearing next door and above shower/toilet flushing, etc. Hotel is doing renovations so pool/tub closed during summer months which is very inconvenient. Only great thing about the hotel is location was great right by the water and right next to shopping center nearby.

Property is very outdated and a little run down. Carpet in hotel are old and extremely dirty. Walls are very thin and can hear almost everything. Hardly slept at all with all the noise from doors slamming and shutting extremely loud, floors above making creaking sound, hearing shower/toilet flushing from the room next door and above, and etc. The hotel doing renovations on pool/tub so closed during summer months and wasn’t mentioned on their website so very inconvenient. Only great thing about the hotel is the location is right by the water and near by shopping center.

The property is in need of an exterior face lift (in work). The interior is what you can expext from a Best Western. I paid for an ocean view room (330) with balcony, but got the balcony without an ocean view. We got more of a parking lot/city view with a tidal slough. The front desk stated it was "kinda" an ocean view. Also, the bar was staffed with (what seemed to be) non-bar staff on a Friday. I understand the exterior is going through renovations, but the outdoor table and chairs still need cleaning between patrons. In my honest opinion and observations, the non-bar staff was unwilling to go above and beyond their regular duties that evening. There was one lady that seemed to be in charge and was doing most of the work, while the younger staff members just stood around doing nothing. Lastly, the breakfast staff was on point, recognizing everyone as they came in went and even cleaning off tables. Thank you!

Average - no major complaints, but way overpriced for what you get. Especially the "balcony" that is narrow and looks down onto a roof - but you can see the water.

The property is in need of an exterior face lift (in work). The interior is what you can expext from a Best Western. I paid for an ocean view room (330) with balcony, but got the balcony without an ocean view. We got more of a parking lot/city view with a tidal slough. The front desk stated it was "kinda" an ocean view. Also, the bar was staffed with (what seemed to be) non-bar staff on a Friday. I understand the exterior is going through renovations, but the outdoor table and chairs still need cleaning between patrons. In my honest opinion and observations, the non-bar staff was unwilling to go above and beyond their regular duties that evening. There was one lady that seemed to be in charge and was doing most of the work, while the younger staff members just stood around doing nothing. Lastly, the breakfast staff was on point, recognizing everyone as they came in went and even cleaning off tables. Thank you!