Great property - will be amazing when the refurbishment is complete. Very hospitable and friendly service from all the staff

Lovely place to stay. Part of the hotel was being refurbished on our stay. The rooms are a little dated, but very clean, & comfortable.

Lovely place to stay. Part of the hotel was being refurbished on our stay. The rooms are a little dated, but very clean, & comfortable.

Most staff Night manager was out of touch and rude

Most staff Night manager was out of touch and rude

Staff were helpful, room was clean and comfortable, and they do a very good breakfast. Didnt stay for dinner or use the spa. Refurbishment is on going and I guess reflected in the price we paid. There was an event on but even though we later learnt it went on until 1.30am, we didnt hear any noise. Didnt explore the grounds but they looked nice.:

Staff were helpful, room was clean and comfortable, and they do a very good breakfast. Didnt stay for dinner or use the spa. Refurbishment is on going and I guess reflected in the price we paid. There was an event on but even though we later learnt it went on until 1.30am, we didnt hear any noise. Didnt explore the grounds but they looked nice.:

Not the best stay, one guy who works here called Ian asked my brother for sex, and when my brother refused his request he started blaming my brother for stealing his wallet then turned on me and my partner accusing us of abusing each other.

Not the best stay, one guy who works here called Ian asked my brother for sex, and when my brother refused his request he started blaming my brother for stealing his wallet then turned on me and my partner accusing us of abusing each other.

The work being done is the only reason I would downgrade this place. Friendly staff and once the work is done, sure it’ll be fabulous.

The work being done is the only reason I would downgrade this place. Friendly staff and once the work is done, sure it’ll be fabulous.

Hotel is lovely but the spa is awful. Most disgusting changing room I’ve ever been in. Jacuzzi and sauna are each only big enough for one person at a time

Hotel is lovely but the spa is awful. Most disgusting changing room I’ve ever been in. Jacuzzi and sauna are each only big enough for one person at a time

My family and I stayed here for a birthday celebration. The rooms were excellent condition and fittings, however the reception and bar were be re-developed so a temporary bar and reception was in place. They hotel made the most of the outdoor space and weather so we could eat and drink outside with table service which was lovely. The staff were very attentive and helpful. The gym and gym changing area were very tired so hopefully thats next in the for re development.

My family and I stayed here for a birthday celebration. The rooms were excellent condition and fittings, however the reception and bar were be re-developed so a temporary bar and reception was in place. They hotel made the most of the outdoor space and weather so we could eat and drink outside with table service which was lovely. The staff were very attentive and helpful. The gym and gym changing area were very tired so hopefully thats next in the for re development.

Great breakfast, beautiful rooms and a hot tub!

Great breakfast, beautiful rooms and a hot tub!

Overnight stay as we were visiting Windsor Castle the next day. Great rooms although there is currently some renovation work going on - in fairness work finished quite early and didn't start again until gone 8am. Staff were attentive and food was good - would stay again.

Overnight stay as we were visiting Windsor Castle the next day. Great rooms although there is currently some renovation work going on - in fairness work finished quite early and didn't start again until gone 8am. Staff were attentive and food was good - would stay again.

Rooms are nice just in need of a paint, also very warm, could do with air conditioning. Food was lovely and staff were very helpful.

The property is undergoing refurbishment. Some area were untidy. The pool area was clean, the pool itself was cold and over chlorinated. The breakfast was good and our fish and chips dinner was excellent. Staff all very helpful and great service.

Rooms are nice just in need of a paint, also very warm, could do with air conditioning. Food was lovely and staff were very helpful.

The property is undergoing refurbishment. Some area were untidy. The pool area was clean, the pool itself was cold and over chlorinated. The breakfast was good and our fish and chips dinner was excellent. Staff all very helpful and great service.

We were not informed it was currently a building site with no working lift's. The room was just about ok but the bathroom was dirty. There was inadequate refreshments in the room with only limited tea, coffee and milk. There was alternatively one bottle of warm water and available fridge. Don't bother asking reception to book you a taxi as the company they use is very poor and late turning up, also the staff will insist your ride is outside when clearly it wasn't as we were outside enjoying an extremely overpriced bottle of Cider. Basically not a good experience but the bed was comfy once the duvet had been replaced for a non feather variety. Something that apparently we should have told them.

We were not informed it was currently a building site with no working lift's. The room was just about ok but the bathroom was dirty. There was inadequate refreshments in the room with only limited tea, coffee and milk. There was alternatively one bottle of warm water and available fridge. Don't bother asking reception to book you a taxi as the company they use is very poor and late turning up, also the staff will insist your ride is outside when clearly it wasn't as we were outside enjoying an extremely overpriced bottle of Cider. Basically not a good experience but the bed was comfy once the duvet had been replaced for a non feather variety. Something that apparently we should have told them.

Stayed for just one night in June. The hotel is nice and some parts under refurb which it needs. Staff very friendly and room looked nice. Breakfast was lovely too. Pool was a bit dated but just what we needed so not a complaint. 1 issue was the room temperature. It was 23 degrees that day but felt way warmer in the room, no aircon and the window only opened 3 inches so just couldn’t cool it down. We suffered a bit during the night, a desk fan helped a little. We would stay again in cooler months but maybe not in the summer.

The room was very clean and tidy. The bathroom was lovely and the bed was so comfy. The thing that let this down for me was the “spa area”. The Pool area was very run down, tiles chipped and just felt quite unclean. The jacuzzi was tiny and the switch to turn on the jets was on the wall so you had to keep getting in and out. The sauna was okay, quite small but nobody was ever in it when we went so this wasn’t an issue. The changing areas were also very run down. The hotel receptionist demanded a scan/photocopy of our bank cards, which neither of us had but even so felt a bit weird. For the price I don’t think it was worth it. We didn’t try breakfast or any food so cannot comment on that.

The room was very clean and tidy. The bathroom was lovely and the bed was so comfy. The thing that let this down for me was the “spa area”. The Pool area was very run down, tiles chipped and just felt quite unclean. The jacuzzi was tiny and the switch to turn on the jets was on the wall so you had to keep getting in and out. The sauna was okay, quite small but nobody was ever in it when we went so this wasn’t an issue. The changing areas were also very run down. The hotel receptionist demanded a scan/photocopy of our bank cards, which neither of us had but even so felt a bit weird. For the price I don’t think it was worth it. We didn’t try breakfast or any food so cannot comment on that.

Great hotel team, really attentive, welcoming and ensured we had everything we needed. Only mark down was the swimming pool was a bit over chlorinated and we had an unpleasant reaction which limited our use of the facilities

Great hotel team, really attentive, welcoming and ensured we had everything we needed. Only mark down was the swimming pool was a bit over chlorinated and we had an unpleasant reaction which limited our use of the facilities

Stayed for just one night in June. The hotel is nice and some parts under refurb which it needs. Staff very friendly and room looked nice. Breakfast was lovely too. Pool was a bit dated but just what we needed so not a complaint. 1 issue was the room temperature. It was 23 degrees that day but felt way warmer in the room, no aircon and the window only opened 3 inches so just couldn’t cool it down. We suffered a bit during the night, a desk fan helped a little. We would stay again in cooler months but maybe not in the summer.

This was a last minute wedding night booking and we were treated so kindly. We had petals and flowers on the bed, a beautiful room, felt very romantic and relaxing Will visit again and thoroughly recommend this beautiful hotel and its amazing friendly staff. Thank you so much