Need to improve on the service and cleanness

Need to improve on the service and cleanness

Great staff all very helpful-room very comfortable and they have gone out of the way to help with a refund issue I encountered-would highly recommend especially as it is also in a Great position explore

Great staff all very helpful-room very comfortable and they have gone out of the way to help with a refund issue I encountered-would highly recommend especially as it is also in a Great position explore

Nice

Need to be remodeled…Rooms are old and ugly

Great location

Very clean great staff

Great location

Walking distance, short walk to eat and drinks. Outdoor pool area is very nice.. workout area is also nice. Will be back in the area, and will stay here. Oh yea..don’t pass up the complimentary cookie.

Everything was great. Except the breakfast Cain an expensive.

Everything was great. Except the breakfast Cain an expensive.

The staff was very nice and helpful.The room was very clean. Great place to stay!

The staff was very nice and helpful.The room was very clean. Great place to stay!

We were charged for using the hotel parking lot, when, in fact, the hotel recommended we park overnight in an adjacent parking garage. The parking lot was substantially less expensive than the hotel parking lot. We checked with the hotel after the first night and learned that we were charged for using the hotel lot the first night. The hotel said they would remove that charge. The second night the hotel again charged us for using their lot when win fact again parked in the garage. That charge was to have been deducted, but as yet we do not have indication that charge was deleted. We are members of the hotel chain honor club, which generally means we get free breakfast. The breakfast server told us we would get the discount. We were charged the full rate for breakfast and we were denied any reduction in that cost. The overcharges were an unexpected cost that soured our respect for the hotel chain.

We were charged for using the hotel parking lot, when, in fact, the hotel recommended we park overnight in an adjacent parking garage. The parking lot was substantially less expensive than the hotel parking lot. We checked with the hotel after the first night and learned that we were charged for using the hotel lot the first night. The hotel said they would remove that charge. The second night the hotel again charged us for using their lot when win fact again parked in the garage. That charge was to have been deducted, but as yet we do not have indication that charge was deleted. We are members of the hotel chain honor club, which generally means we get free breakfast. The breakfast server told us we would get the discount. We were charged the full rate for breakfast and we were denied any reduction in that cost. The overcharges were an unexpected cost that soured our respect for the hotel chain.

Everything about my stay was amazing. The gentleman that checked me in was very friendly and made me feel welcome. The room was very clean and the bed was very comfortable

Everything about my stay was amazing. The gentleman that checked me in was very friendly and made me feel welcome. The room was very clean and the bed was very comfortable

The rooms were small for my taste. The adjacent lot is $22 a night parking. The staff were exceptional!!

The rooms were small for my taste. The adjacent lot is $22 a night parking. The staff were exceptional!!

Good place to stay

FILTHY!!! We stayed here twinge in 4 months. The first time, We checked into the room and the bedding smelled like sweat and body odor. There was hair on the sheets, as well. It was clear they just made up the bed and did not use clean linen. We requested a room change and that room had a moldy bathroom, but at least the bedding seemed clean. This stay, when we checked in we noticed the tub had hair and dirt in it. We saw the cleaning person in the hallway and asked her to clean the tub and give us more toilet paper . We came back hours later and there was additional toilet paper however, the hair in the bathtub and the dirt was still there. We immediately went down stairs and checked out. It is clear that cleanliness is not a priority here, so changing rooms was not desired. I will never stay here again, and do not recommend you waste your money. I am a Hilton honors member and am very disappointed in this property.

Room floor was filthy. There was a foul smell when we walked in.

Fantastic location for exploring by foot. The pool was also a perfect way to end the day.

FILTHY!!! We stayed here twinge in 4 months. The first time, We checked into the room and the bedding smelled like sweat and body odor. There was hair on the sheets, as well. It was clear they just made up the bed and did not use clean linen. We requested a room change and that room had a moldy bathroom, but at least the bedding seemed clean. This stay, when we checked in we noticed the tub had hair and dirt in it. We saw the cleaning person in the hallway and asked her to clean the tub and give us more toilet paper . We came back hours later and there was additional toilet paper however, the hair in the bathtub and the dirt was still there. We immediately went down stairs and checked out. It is clear that cleanliness is not a priority here, so changing rooms was not desired. I will never stay here again, and do not recommend you waste your money. I am a Hilton honors member and am very disappointed in this property.

Fantastic location for exploring by foot. The pool was also a perfect way to end the day.

Room floor was filthy. There was a foul smell when we walked in.

Excellent stay. Very pleasant.

Excellent stay. Very pleasant.

It was nice

Everything was great!

Everything was great!