Mercure Maidstone Great Danes Hotel
Hotel em Borough of Swale
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Hotel with a full-service spa, near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Comodidades
Piscina
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Jardim
Mapa de Borough of Swale
Quartos disponíveis
Classic Room, 1 Double Bed
Camas não especificadas • 21 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Classic Room, 2 Twin Beds
Camas não especificadas • 21 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Room, Multiple Beds (Classic)
Camas não especificadas • 21 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Privilege, Room, 1 Double Bed, Lake View, Lakeside
Camas não especificadas • 24 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Room, Multiple Beds (Classic)
Camas não especificadas • 26 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
1.0
Took 15 minutes to check in at an understaffed reception. Bedroom was like a sauna.
1.0
Took 15 minutes to check in at an understaffed reception. Bedroom was like a sauna.
2.5
It was a lovely little getaway the only problem I could say is be careful when walking around the stairs as staff chuck pillows down the stairs
2.5
It was a lovely little getaway the only problem I could say is be careful when walking around the stairs as staff chuck pillows down the stairs
2.5
A good stay for a business trip. Friendly staff, comfortable room, good gym and nice breakfast, all thats needed!
2.5
A good stay for a business trip. Friendly staff, comfortable room, good gym and nice breakfast, all thats needed!
1.5
We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly
I’ll start with negatives first:
We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened
We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly
Now for the positives:
All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great
The breakfast was excellent, with a great selection and the staff were amazing
Even though I wasn’t impressed with the service and staff with our meal, the food was good
Overall staff were very good but a bit more TLC and modernisation needed elsewhere
1.5
We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly
I’ll start with negatives first:
We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened
We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly
Now for the positives:
All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great
The breakfast was excellent, with a great selection and the staff were amazing
Even though I wasn’t impressed with the service and staff with our meal, the food was good
Overall staff were very good but a bit more TLC and modernisation needed elsewhere
2.0
Enjoyed our stay although there was a private function meaning the bar was off limits. The room was very nice, a very big bed and plenty of pressure in the shower.
2.0
Enjoyed our stay although there was a private function meaning the bar was off limits. The room was very nice, a very big bed and plenty of pressure in the shower.
1.5
Hotel a little run down but the basics were fine. Extraordinary decor in places! Evening meal a disappointment. Bar noisy and uncomfortable. Pie was OK but my warm Asian ald was cold. I was told that there were no noodles so vegetables would be substituted. This turned out to be huge chunks of less-than-fresh broccoli, tough and inedible. Whoever was in the kitchen was obviously unengaged and had never tried to eat large chunks of raw broccoli! CAn't give more than three stars for this reason.
2.0
A marked improvement in service delivery from the last time I stayed here during pre-covid days. It is in walking distance from the Leeds Castle View Restaurant, which is well worth a visit.
1.5
Hotel a little run down but the basics were fine. Extraordinary decor in places! Evening meal a disappointment. Bar noisy and uncomfortable. Pie was OK but my warm Asian ald was cold. I was told that there were no noodles so vegetables would be substituted. This turned out to be huge chunks of less-than-fresh broccoli, tough and inedible. Whoever was in the kitchen was obviously unengaged and had never tried to eat large chunks of raw broccoli! CAn't give more than three stars for this reason.
2.0
A marked improvement in service delivery from the last time I stayed here during pre-covid days. It is in walking distance from the Leeds Castle View Restaurant, which is well worth a visit.
1.5
Needs a tidy up and a lick of paint, very tired and dated.
Dinner service was over an hour, which was disappointing.
1.5
Needs a tidy up and a lick of paint, very tired and dated.
Dinner service was over an hour, which was disappointing.
1.0
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
1.0
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
1.0
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
1.0
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
1.5
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
1.5
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
0.5
Dinner well you can’t call it that it’s all pre frozen rubbish
0.5
Dinner well you can’t call it that it’s all pre frozen rubbish
2.0
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful.
Conditon of hotel looked slightly worn, but good place to stay overall.
2.0
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful.
Conditon of hotel looked slightly worn, but good place to stay overall.
3.0
Extremely nice receptionist. The place is a little run down.
3.0
Extremely nice receptionist. The place is a little run down.
0.5
Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.
0.5
Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.
1.5
Would have been a great stay, but the following ruined the experience:
1. No air-con: the room was very, very hot and couldn't sleep.
The little fan was noisy and sadly couldn't cool down the room.
2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin.
3. Room outdated- curtains torn and room require so much tlc.
3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables.
4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all.
Great parking and location though.
1.5
Would have been a great stay, but the following ruined the experience:
1. No air-con: the room was very, very hot and couldn't sleep.
The little fan was noisy and sadly couldn't cool down the room.
2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin.
3. Room outdated- curtains torn and room require so much tlc.
3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables.
4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all.
Great parking and location though.
1.5
The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs.
For a one night stay this was acceptable. The staff were welcoming and helpful.
1.5
The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs.
For a one night stay this was acceptable. The staff were welcoming and helpful.
2.0
Hotel is very dated and overpriced.
Room was small and hot wirh no aircon. Room clean but very run down.
Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme.
Breakfast was good and staff were very friendly.
2.0
Hotel is very dated and overpriced.
Room was small and hot wirh no aircon. Room clean but very run down.
Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme.
Breakfast was good and staff were very friendly.
1.5
don't think i would rush back.. was there 5 days no change of towels bin not emptied had no shower gel for 3 days coffe cups not cleaned or changed food in restaurant was terrible but on a positive the breakfast and restaurant staff very friendly reception not so friendly
1.5
don't think i would rush back.. was there 5 days no change of towels bin not emptied had no shower gel for 3 days coffe cups not cleaned or changed food in restaurant was terrible but on a positive the breakfast and restaurant staff very friendly reception not so friendly
2.0
No complaints about the comfort, customer service and the hotel itself. Only thing I would suggest is that there is some type of climate control in the rooms, a fan at least because it was super super hot in the room
2.0
No complaints about the comfort, customer service and the hotel itself. Only thing I would suggest is that there is some type of climate control in the rooms, a fan at least because it was super super hot in the room
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Borough of Swale?
O preço médio de um alojamento em Borough of Swale é de 112 € por noite. Este alojamento é 37 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Mercure Maidstone Great Danes Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Mercure Maidstone Great Danes Hotel. Aproveite a água!
Mercure Maidstone Great Danes Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Mercure Maidstone Great Danes Hotel?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, internet/wi-fi, estacionamento, lavandaria e varanda ou pátio.
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