Extremely unvending man would not take cash. Even though my card is listed with Hotels.com. Very inconvenient.

Extremely unvending man would not take cash. Even though my card is listed with Hotels.com. Very inconvenient.

Kevin at Reception was extremely polite and helpful.

Kevin at Reception was extremely polite and helpful.

The only 2 positives: the gentleman at the front desk was very kind and polite; and the beds/pillows were clean and comfortable. Everything else was pretty horrible. Most bothersome to me: The exterior door lock to the hotel was completely broken - so where one should have to use their key card to enter, it was just a swinging door that anyone could enter from the outside; the hotel's interior is disgusting - the stains on the hallway carpet and walls, and the general odor of the place is very offensive; the rooms are in bad shape - very dingy and rundown. The attention that's been given to the front of the hotel and the lobby needs to translate to the hallways and rooms. The pictures on Hotels.com are false advertising. We will never stay here again.

The only 2 positives: the gentleman at the front desk was very kind and polite; and the beds/pillows were clean and comfortable. Everything else was pretty horrible. Most bothersome to me: The exterior door lock to the hotel was completely broken - so where one should have to use their key card to enter, it was just a swinging door that anyone could enter from the outside; the hotel's interior is disgusting - the stains on the hallway carpet and walls, and the general odor of the place is very offensive; the rooms are in bad shape - very dingy and rundown. The attention that's been given to the front of the hotel and the lobby needs to translate to the hallways and rooms. The pictures on Hotels.com are false advertising. We will never stay here again.

Absolutely disgusting, filthy. Room has putrid stench of mold mixed with urine. Building very old, completely dilapidated. Unfit for human habitation. Should be condemned and demolished. Worst “hotel” experience in my life by far.

Absolutely disgusting, filthy. Room has putrid stench of mold mixed with urine. Building very old, completely dilapidated. Unfit for human habitation. Should be condemned and demolished. Worst “hotel” experience in my life by far.

Very clean and Spacious rooms. Quiet. Dining options close by. Raj at reception was very helpful and customer friendly.

The hotel is clean and im a good location.

Very clean and Spacious rooms. Quiet. Dining options close by. Raj at reception was very helpful and customer friendly.

The hotel is clean and im a good location.

The room was not clean. Bathroom was so dirty we didnt even use the shower

Its what i expected for around 200 a night im not expecting a 5 star class resort i received what i paid for. It wasnt horrible like some people on here are saying. Its an old place thats getting updates as they can afford it. Id most definitely stay there again.

Its what i expected for around 200 a night im not expecting a 5 star class resort i received what i paid for. It wasnt horrible like some people on here are saying. Its an old place thats getting updates as they can afford it. Id most definitely stay there again.

The room was not clean. Bathroom was so dirty we didnt even use the shower

I paid for a room with a king size bed but in up with a room with a queen size bed

This was 1 nite stay for a family visit. Ive stayed here before but usually on the 1st floor. This time it was the 2nd floor with parking all the way in the back. Entrance was well lit at night. Halls were clean but worn. Rugs were stained. My room and bathroom were clean. Location is perfect right off 95, across from Mystic Village and Aquarium and about a 5 min drive to Seaport. A basic hotel and not bad for the money

Ice enough for price. Staff was very helpful.

Rooms are very dark which conceals a lot.. When the drapes were opened in the morning you could see how bad the floors were.. Bed seemed clean enough though

Don’t stay here. I never write a poor review but this property is run down and in need of a face lift. The hallways were musty smelling and that continued into the room. Once in the room, I opened the fridge which was not cold and the inside was dirty. The coffee maker was broken and on a high shelf so I’m not sure how a short person would get water into it. Thankfully the bed was clean. I contemplated sleeping in my car because the smell was so bad. An update to this hotel is needed because it is in a great location.

Unfortunately the pictures online make this place look bright, inviting, and pretty. It’s really not. It’s slightly updated with decor in the rooms but it just looked and felt dirty. Bathroom and shower was not very clean, refrigerator in the room did not work. The outside is very run down and not well kept. The area around of course is great so we just made do for the one night. Our balcony was in poor shape and overlooked the dumpster of the back of the diner with over grown weeds and grass.

Staff was very pleasant, lobby was welcoming Property was poorly maintained, grass long, stained carpets, no screens in slider. Woke up to water in the bathroom from the upstairs shower. Desperatly in need of a face lift! Overall clean but run down, convenient location

This hotel almost looks abandoned because of how run down the property itself looks. Unkept yard and shrubs.

I've stayed at this Howard Johnson's before, so I'm a happy repeat customer. It's a nice property just minutes away from downtown Mystic. Staff is great, amenities are great, no complaints about anything. The pool is a nice bonus.

Older hotel quiet for a busy area

There needs to be a new roof there was bushes growing out of it Carpet was visibly stained and dirty Pool has so much chlorine in it we could not stay in the pool area long No free breakfast

do not book this place, it is unsafe

During my recent stay at this hotel, I had a few mixed feelings. We had a pleasant greeting at check-in, and the front desk person was very nice and cordial, which was a great start. On the flip side, the hotel itself desperately needs an update. There were plenty of spiderwebs by the balcony lights, the light covers were stained, and the curtains were burnt. It’s clear the place has seen better days and needs some serious maintenance. That said, the hotel does have potential. Its location is great, and the service is excellent. With some much-needed renovations, this place could really be something special.

During my recent stay at this hotel, I had a few mixed feelings. We had a pleasant greeting at check-in, and the front desk person was very nice and cordial, which was a great start. On the flip side, the hotel itself desperately needs an update. There were plenty of spiderwebs by the balcony lights, the light covers were stained, and the curtains were burnt. It’s clear the place has seen better days and needs some serious maintenance. That said, the hotel does have potential. Its location is great, and the service is excellent. With some much-needed renovations, this place could really be something special.

Friendly staff, okay amenities. Room overall clean however bathtub filled with many many spiders

Friendly staff, okay amenities. Room overall clean however bathtub filled with many many spiders