The king bed was sooo comfortable! My daughter said the sofa bed was good also. The hair dryer worked well. The bathroom was tiny. We ran out of hot water by the third shower. The faucet in the tub was loose. The clothes iron leaked water all over the clothes. The breakfast was just so-so, nothing special.

Always a pleasant stay.

Always a pleasant stay.

The room was nice and clean. Check in was easy! Friendly. Good breakfast. The showers were extremely hot-too much, even on a cold setting.

The room was nice and clean. Check in was easy! Friendly. Good breakfast. The showers were extremely hot-too much, even on a cold setting.

We loved our stay at the Best Western in Provo. Although our checkin was around 1am due to a late flight arrival, we were greeted by a very nice and helpful employee. The first two rooms we were offered had some minor issues (a noisy toilet and a cleaned carpet that was still wet), so the front desk employee gave us a free upgrade to a top floor suite. We were too tired to notice, but when we woke up the next morning we realized the suite had a beautiful view of the mountains with large windows on three sides of the suite. Add to the gorgeous view a full kitchen, large bath and private bedroom and we were very happy and forgot about the long flight from the day brfore. Thanks to Best Western staff for helping to make our business trip and first vacation in Utah a lovely experience!!! John

We loved our stay at the Best Western in Provo. Although our checkin was around 1am due to a late flight arrival, we were greeted by a very nice and helpful employee. The first two rooms we were offered had some minor issues (a noisy toilet and a cleaned carpet that was still wet), so the front desk employee gave us a free upgrade to a top floor suite. We were too tired to notice, but when we woke up the next morning we realized the suite had a beautiful view of the mountains with large windows on three sides of the suite. Add to the gorgeous view a full kitchen, large bath and private bedroom and we were very happy and forgot about the long flight from the day brfore. Thanks to Best Western staff for helping to make our business trip and first vacation in Utah a lovely experience!!! John

Kudos to Marionella who prepared breakfast the morning we checked out. The food was hot and well prepared

Kudos to Marionella who prepared breakfast the morning we checked out. The food was hot and well prepared

Staff was great all the way around. Ladies in charge of breakfast were awesome and the front desk people were all very kind and helpful.

Staff was great all the way around. Ladies in charge of breakfast were awesome and the front desk people were all very kind and helpful.

It was wonderful other than the air-conditioning/heater was a little noisy. Great breakfast.

Easy check in, nice room and good breakfast

Wonderful stay. The staff was friendly and helpful, the common spaces were comfortable, roomy and well appointed. The pool and hot tub were spacious, well maintained and clean. The laundry was bright, clean and new. The breakfast was well done with non-dairy options and toppings for oatmeal (Much appreciated by a lactose intolerant individual.)

Easy check in, nice room and good breakfast

Wonderful stay. The staff was friendly and helpful, the common spaces were comfortable, roomy and well appointed. The pool and hot tub were spacious, well maintained and clean. The laundry was bright, clean and new. The breakfast was well done with non-dairy options and toppings for oatmeal (Much appreciated by a lactose intolerant individual.)

Everything was great except the bathroom. It was not clean a little bit of mold on the ceiling, chipping paint on the floor and not clean tub. Which is too bad because the front desk was great. The beds were great. The room was clean otherwise but the bathroom was not acceptable.

Great

Even though there was a room available they still charged us for an early check in. The bathroom sink area was very small and dark. Tony bottles of shampoo, conditioner, and lotion. No microwave. We requested housekeeping and when we returned our room wasn’t cleaned. When we checked with the front desk there was no note. The bees were very comfortable.

Even though there was a room available they still charged us for an early check in. The bathroom sink area was very small and dark. Tony bottles of shampoo, conditioner, and lotion. No microwave. We requested housekeeping and when we returned our room wasn’t cleaned. When we checked with the front desk there was no note. The bees were very comfortable.

They make an effort

They make an effort

My room plumbing tub and sink drain really slow. Other than that, everything was great.

My room plumbing tub and sink drain really slow. Other than that, everything was great.

Overall it was good. But the a/c didn’t work great and the sink drain was very slow. The breakfast was mediocre. Good location close to BYU campus.

Overall it was good. But the a/c didn’t work great and the sink drain was very slow. The breakfast was mediocre. Good location close to BYU campus.

Friendly

Friendly

Staff was nice. Room was ok- a bit of a musty smell and seemed like they updated not too long ago, but things like the tub and molding weren’t and are very old. Bed wasn’t very comfortable. Breakfast didn’t have a ton of options. Thinks kids would like I think. Overall it was fine since we paid around $100 for a quick overnight. Fine for the price. Pool and work out room looked nice, no time to use it.

Staff was nice. Room was ok- a bit of a musty smell and seemed like they updated not too long ago, but things like the tub and molding weren’t and are very old. Bed wasn’t very comfortable. Breakfast didn’t have a ton of options. Thinks kids would like I think. Overall it was fine since we paid around $100 for a quick overnight. Fine for the price. Pool and work out room looked nice, no time to use it.

There was no housekeeping service for two days even though I requested it from the front desk and placed a sign requesting it on my door. Room has no microwave

There was no housekeeping service for two days even though I requested it from the front desk and placed a sign requesting it on my door. Room has no microwave