Love this hotel when I travel to Indianapolis. It's not too far from the airport and its close enough to downtown to avoid the extra fees and hassles of parking.

Love this hotel when I travel to Indianapolis. It's not too far from the airport and its close enough to downtown to avoid the extra fees and hassles of parking.

We stood in the lobby for nearly 10 minutes on arrival (6pm), then walked down both hallways, into the kitchen, laundry, and the office (all doors standing open) and saw no one. After several more minutes waiting, finally a staff person stepped off the elevator, came to the desk, and gave a true reaction of surprise when we asked to check in, and no concern for the inattention. The hotel seemed well-booked judging from the parking lot, but it's hard to imagine anyone was receiving any customer service. Cleanliness and comfort were barely average; room tile, carpet, and chairs were pretty worn. Received a notice at 8am that water would be off til 10:30; called at 1pm for status update and was told 3pm. So much for a comfortable place to work. Do not recommend, simply for the desperate lack of service - or lack of concern that there WAS a lack service.

We stood in the lobby for nearly 10 minutes on arrival (6pm), then walked down both hallways, into the kitchen, laundry, and the office (all doors standing open) and saw no one. After several more minutes waiting, finally a staff person stepped off the elevator, came to the desk, and gave a true reaction of surprise when we asked to check in, and no concern for the inattention. The hotel seemed well-booked judging from the parking lot, but it's hard to imagine anyone was receiving any customer service. Cleanliness and comfort were barely average; room tile, carpet, and chairs were pretty worn. Received a notice at 8am that water would be off til 10:30; called at 1pm for status update and was told 3pm. So much for a comfortable place to work. Do not recommend, simply for the desperate lack of service - or lack of concern that there WAS a lack service.

The shower head and shampoo and body wash dispensers are at least 1 foot too high, short people cannot reach them.

The shower head and shampoo and body wash dispensers are at least 1 foot too high, short people cannot reach them.

It was ,great that includes everything cleaning,staff, food everything. I definitely recommend staying at the Courtyard to anyone and everyone I will stay again for sure.

Everything was fantastic!

Everything was fantastic!

The air conditioning was not working properly. It would not cool down. The toliet would not stop running if you didn't move the handle up. After taking a shower the water took about 20 minutes to drain before someone else could take a shower. Also, they had 1 ice machine for the entire hotel. The bistro was super expensive as well. For a full salad, a half salad, and 2 beers it cost us $70.00. The salad was super small as well.

The air conditioning was not working properly. It would not cool down. The toliet would not stop running if you didn't move the handle up. After taking a shower the water took about 20 minutes to drain before someone else could take a shower. Also, they had 1 ice machine for the entire hotel. The bistro was super expensive as well. For a full salad, a half salad, and 2 beers it cost us $70.00. The salad was super small as well.

The front desk called at 11:00pm to check and make sure my room was ok. I thought this was very rude.

The front desk called at 11:00pm to check and make sure my room was ok. I thought this was very rude.

Needed some updates. Carpet had what appeared to be a blood stain.

Needed some updates. Carpet had what appeared to be a blood stain.

Clean and new

Clean and new

Very convenient for us to get to granddaughters high school graduation party!

Very convenient for us to get to granddaughters high school graduation party!

Excellent staff.

Excellent staff.

not much, bed was clean and pretty comfortable but flooded floor at our door made floor in our room wet and cleaning crew very loud at 5am or earlier in morning, very sad and bottle water $ 4.50, WAS NOT WORTH $ 300.00

not much, bed was clean and pretty comfortable but flooded floor at our door made floor in our room wet and cleaning crew very loud at 5am or earlier in morning, very sad and bottle water $ 4.50, WAS NOT WORTH $ 300.00

I was booked for a bed and a pullout, but was put in a room that had just a Queen. I was told the room was all they had and I had paid for it prior to arrival. Because of the time there was no recourse nor any renumeration

I was booked for a bed and a pullout, but was put in a room that had just a Queen. I was told the room was all they had and I had paid for it prior to arrival. Because of the time there was no recourse nor any renumeration

Overall the property was nice. It was limited in food options near the hotel but that was an observation and not a complaint. The property offered a relaxed atmosphere which we enjoyed. I wish the staff at the check in desk were more attentive to the needs of all customers. That is not my typical experience with a Marriott property and was observed at this one specifically. They spent time huddled in the back and on their phones and with ear pods in during checkin.

Overall the property was nice. It was limited in food options near the hotel but that was an observation and not a complaint. The property offered a relaxed atmosphere which we enjoyed. I wish the staff at the check in desk were more attentive to the needs of all customers. That is not my typical experience with a Marriott property and was observed at this one specifically. They spent time huddled in the back and on their phones and with ear pods in during checkin.

The room was nice . Bed was comfortable, the staff was nice. After 800pm the outside noise was very little. Cons - the pillows were flat. The door was not flush could see a crack from inside room to the outside of the hall. Over all was a nice stay . .. the bistro was nice also .their snacks was a nice slection

The room was nice . Bed was comfortable, the staff was nice. After 800pm the outside noise was very little. Cons - the pillows were flat. The door was not flush could see a crack from inside room to the outside of the hall. Over all was a nice stay . .. the bistro was nice also .their snacks was a nice slection

Had a good stay. The road leading to the property needs repaired but that’s not the properties responsibility

Had a good stay. The road leading to the property needs repaired but that’s not the properties responsibility

We had a great time. We loved the balcony and the staff was amazing.