Perfect mix of luxury and beach.

Perfect mix of luxury and beach.

Service is terrible We got ROBBEDinside the hotel and nobody did anything!! DO NOT LEAVE YOUR THINGS IN THE POOL OR THE BEACH! Beware!!

Service is terrible We got ROBBEDinside the hotel and nobody did anything!! DO NOT LEAVE YOUR THINGS IN THE POOL OR THE BEACH! Beware!!

Amazing hotel! Everything is just perfect. The facilities are wonderful, everything is accessible: private beach, pool, spa access.. absolutely perfect. The staff are extremely friendly it’s insane, from room service, lobby, valet, everyone is constantly trying to help.

Amazing hotel! Everything is just perfect. The facilities are wonderful, everything is accessible: private beach, pool, spa access.. absolutely perfect. The staff are extremely friendly it’s insane, from room service, lobby, valet, everyone is constantly trying to help.

Loved every day and every moment

Loved every day and every moment

It was amazing!! From the moment we stepped in the service was incredible. The staff are all friendly and helpful. Especially those on the reception desk. They gave us great restaurant recommendations. They allowed us to have a late checkout on the Sunday which meant we could have a few extra hours by the pool and time to get ready before our flight home. Lunch by the pool was pricey but really delicious! Rooms were large and clean and had full sized bath products in the bathroom. Stunning sea views and a big balcony too! We can't wait to come back!

Service was excellent. Marian was exceptional helpful, professional and knowledgeable. Room was very nice and restaurants were also very good. Could have had some adult entertainment other than a piano and violin player. The only negative was that the only way to access the pool area was to walk down two flights of stairs. As my wife is somewhat handicapped it was a once a day trip to the pool.

It was amazing!! From the moment we stepped in the service was incredible. The staff are all friendly and helpful. Especially those on the reception desk. They gave us great restaurant recommendations. They allowed us to have a late checkout on the Sunday which meant we could have a few extra hours by the pool and time to get ready before our flight home. Lunch by the pool was pricey but really delicious! Rooms were large and clean and had full sized bath products in the bathroom. Stunning sea views and a big balcony too! We can't wait to come back!

Service was excellent. Marian was exceptional helpful, professional and knowledgeable. Room was very nice and restaurants were also very good. Could have had some adult entertainment other than a piano and violin player. The only negative was that the only way to access the pool area was to walk down two flights of stairs. As my wife is somewhat handicapped it was a once a day trip to the pool.

Ridiculously expensive. Everything

Ridiculously expensive. Everything

Amazing experience! We upgraded to the Red Level and it was a great decision. Can’t wait to be back !

Amazing experience! We upgraded to the Red Level and it was a great decision. Can’t wait to be back !

Pool area and views where Fantastic! The staff was friendly and most of them provided great service. We upgraded to Red level and was told we where getting a better room. The room was old and in need of a remodel. It was also very hot and the maximum cold on the a/c was 22 Celsius. When we told the front desk, they sent up maintenance and the a/c maximum was now 19,5 Celsius, and still very hot. We also had tiny ants in our room on the 7th floor. Also the common areas in this hotel was very hot, like the corridor outside the rooms, restaurants and other areas. At check-out we told them that we where not to happy about the temperature in the room. We where told an excuse that our room was at the end of the hotel and the a/c couldn't reach that far!!! We where also told that we would get a better room next time! No other compensation was offered! In my opinion this is NOT a 5 star hotel! I do NOT recommend this place and we will not come back!

Pool area and views where Fantastic! The staff was friendly and most of them provided great service. We upgraded to Red level and was told we where getting a better room. The room was old and in need of a remodel. It was also very hot and the maximum cold on the a/c was 22 Celsius. When we told the front desk, they sent up maintenance and the a/c maximum was now 19,5 Celsius, and still very hot. We also had tiny ants in our room on the 7th floor. Also the common areas in this hotel was very hot, like the corridor outside the rooms, restaurants and other areas. At check-out we told them that we where not to happy about the temperature in the room. We where told an excuse that our room was at the end of the hotel and the a/c couldn't reach that far!!! We where also told that we would get a better room next time! No other compensation was offered! In my opinion this is NOT a 5 star hotel! I do NOT recommend this place and we will not come back!

Everything was great

Everything was great

The rooms and the grounds are great. However, the service was slow. The dinners plates included with the half board were not impressive. Good taste can be improved.

The rooms and the grounds are great. However, the service was slow. The dinners plates included with the half board were not impressive. Good taste can be improved.

Will be back!

Will be back!

Dog owners be ware! This hotel advertises as “pet friendly” but at best it is “pet tolerant”. They have very limited spaces where you can bring your pet outside of the crate. We travel with a 3 kilo well-trained, extremely white dog and it was difficult enjoy our holiday given the limited spaces where we could bring our dog without issues. They should advertise “pet tolerant” at best. The staff was kind and friendly and often apologized for administering the property rules.

Great hotel, Staff was friendly, rooms and garden are nice

Great hotel, Staff was friendly, rooms and garden are nice

Excellent hotel, great location with spectacular views

Excellent hotel, great location with spectacular views

Great hotel, Fantastic service and great location. The breakfast was really good and the outdoor cinema was a great final touch on a already great trip.

Great hotel, Fantastic service and great location. The breakfast was really good and the outdoor cinema was a great final touch on a already great trip.

Brilliant hotel - we really enjoyed it. The pool area was great. There was also a great selection of food and drinks.