Rooms are outdated, the smell of mold and humidity is horrible! Towels are old and stained. No body wash towels, no lotion, no body wash, the soap and shampoo are not good quality. The pool,restaurant and bar are ok. Access to the beach is great. The customer service is ok, definitely didn’t feel appreciated at check-out and will not be returning.

Beds need to be upgraded, cabinets too. They looked old ,doesn’t match with the upgrade they did to the room.

Place needs upgrades

Had an outstanding restaurant within the hotel

Excellent location in Zona Romantica! The food in the all inclusive package was delicious! Salvador cooks the best food! Staff is very friendly, attentive, and courteous. Walkable distance to the Malecon and Isla Cuela for shopping. Lots of great restaurants nearby as well! Will definitely stay here again when I come back to PV!

The area is so convenient to walk around, there’s so many amazing restaurants and food stands to try. The hotel was great too. There are plenty of pools and it’s right on the beach! Our room had a balcony with pool chairs which was great to watch the sunset and see the ocean.

The area is so convenient to walk around, there’s so many amazing restaurants and food stands to try. The hotel was great too. There are plenty of pools and it’s right on the beach! Our room had a balcony with pool chairs which was great to watch the sunset and see the ocean.

I liked everything

The location is ideal however the all inclusive food and drink is barely worth it. The liquor selection is terrible to the point where I ended up buying my own liquor and beer. The food is just okay nothing spectacular. We were awarded a tasting menu 1 evening and this was better. I'd give the liquor a D grade and the food a B- . Pool was nice and warm. Spa was fantastic, thank you Patty! Location is walking distance to night clubs. Numerous beaches within a 15 minute uber. I would say the biggest let down was the alcohol. My partner and I found ourselves going to the seafood restaurant upstairs (los Marcos??) for a decent cocktail; this was not included in the all inclusive. I'd say if you dont care too much about a decent cocktail or high quality food then add the all inclusive however if you do your palate will not be satisfied. Great for a cheap trip and seems popular amongst natives who are looking for a quick getaway.

Nice hotel

Nice hotel

Nice

Nice

Staff was wonderful and bar tenders were great!

Staff was wonderful and bar tenders were great!

So this hotel looks great in the pictures but the room was just so-so. The only window looked out onto a hallway wall and it smelled strongly of mold. The food is... well... don't get the "all-inclusive" package. It's disgusting American food-- hamburgers, hotdogs, chicken nuggets and fries. I'm glad I didn't book that option when I saw what was on offer. The pool was fair. Best feature of this hotel was the location. It was inexpensive though... so if you're looking for a bargain this is a decent choice.

So this hotel looks great in the pictures but the room was just so-so. The only window looked out onto a hallway wall and it smelled strongly of mold. The food is... well... don't get the "all-inclusive" package. It's disgusting American food-- hamburgers, hotdogs, chicken nuggets and fries. I'm glad I didn't book that option when I saw what was on offer. The pool was fair. Best feature of this hotel was the location. It was inexpensive though... so if you're looking for a bargain this is a decent choice.

Hotel is the middle of everything!

Hotel is the middle of everything!

This is my second year here and I love it.

This hotel far exceeded my expectations. Several reviews made it sound like the hotel was run down or dirty, but this was very inaccurate compared to what I experienced. The rooms looked remodeled and were clean with higher end amenities, such as a large walk in shower. The grounds were beautiful with a large pool, a hot tub, and an infinity pool right on the beach. Only complaint was the room smelled of mildew when I first arrived but seemed to dissipate once I turned the air conditioner on. Overall a great experience and a lot of bang for your buck.

This hotel far exceeded my expectations. Several reviews made it sound like the hotel was run down or dirty, but this was very inaccurate compared to what I experienced. The rooms looked remodeled and were clean with higher end amenities, such as a large walk in shower. The grounds were beautiful with a large pool, a hot tub, and an infinity pool right on the beach. Only complaint was the room smelled of mildew when I first arrived but seemed to dissipate once I turned the air conditioner on. Overall a great experience and a lot of bang for your buck.

Our room smelled and houskeeping didnt really do a good.j9b cleaning. It was nic nutrition

Love this place

Our room smelled and houskeeping didnt really do a good.j9b cleaning. It was nic nutrition

Love this place

Overall it was not worth the money spent. Location was good, but the pool area chairs are limited at claimed early. The pools themselves were nice- honestly the best part! The all inclusive is very limited and doesn’t even include a can of beer or a bottle of water. Food was alright but again super limited for the all inclusive option. The property is overrun with birds; was literally pooped on from a bird an hour into our stay. The worst of it all was our “superior single room.” Old, small (maybe a utility closet), overlooking the street so loud, no patio or overlook. Not what was shown in the pictures on Expedia or their website. Cheaply painted. Beat up refrigerator; old split for “ac.” The bathroom was small and dirty; you hardly stand up straight in there and there was an open vent to the outside. Crack under the front door felt like anyone could come in. The room was not clean there was a cheato dusted lip print on the window. We had friends with the same booking who had a completely updated hotel room worth the money. I feel like we were scammed. Hotel will not process a refund. We had stayed in an Air BnB for less money a few days prior and the value was so much more.

Overall it was not worth the money spent. Location was good, but the pool area chairs are limited at claimed early. The pools themselves were nice- honestly the best part! The all inclusive is very limited and doesn’t even include a can of beer or a bottle of water. Food was alright but again super limited for the all inclusive option. The property is overrun with birds; was literally pooped on from a bird an hour into our stay. The worst of it all was our “superior single room.” Old, small (maybe a utility closet), overlooking the street so loud, no patio or overlook. Not what was shown in the pictures on Expedia or their website. Cheaply painted. Beat up refrigerator; old split for “ac.” The bathroom was small and dirty; you hardly stand up straight in there and there was an open vent to the outside. Crack under the front door felt like anyone could come in. The room was not clean there was a cheato dusted lip print on the window. We had friends with the same booking who had a completely updated hotel room worth the money. I feel like we were scammed. Hotel will not process a refund. We had stayed in an Air BnB for less money a few days prior and the value was so much more.

The beach has a lot of stones and my room smelled so much of humidity and cockroaches.

hotel was very old fashioned. no AC in the lobby but at least the room had AC. decoration were beautiful but very old. some of the lights in our room didn’t work. the staff were all super nice and friendly! all inclusive resort was not all great. the food had no flavor whatsoever or seasoning, the food tasted bland, the drinks were not the greatest and was a limit of two drinks a day. mostly tried and ate food outside the resort. but the whole resort staff was wonderful! the SPA was a must do. absolutely loved the spa! only downside was that it’s right by the beach so you could everything outside. not much relaxing but the massage was amazing!

hotel was very old fashioned. no AC in the lobby but at least the room had AC. decoration were beautiful but very old. some of the lights in our room didn’t work. the staff were all super nice and friendly! all inclusive resort was not all great. the food had no flavor whatsoever or seasoning, the food tasted bland, the drinks were not the greatest and was a limit of two drinks a day. mostly tried and ate food outside the resort. but the whole resort staff was wonderful! the SPA was a must do. absolutely loved the spa! only downside was that it’s right by the beach so you could everything outside. not much relaxing but the massage was amazing!

The rooms are very outdated, the buffet is too repetitive and the food is bad.