It was subpar, we got in late in the evening parking is very limited, the location shares a parking lot with another hotel. When we arrived I parked in a parking spot which assumed was open parking then immediately got yelled at my some rent-a-cop security guard how I couldn’t park there because it belonged to the other hotel in the parking lot. I made 5 kids with me travel for my sister’s wedding & was told I had 5 minutes to check in and then move my car. When we got into the room I went to shower & was locked in the shower because the sliding door got stuck because the top part of the shower was rusted so the door was extremely hard to open from the inside. Beds were okay, didn’t stay to eat as breakfast was a little pricey for what they were serving.

FOR THE 1k stay for 3 nights they could have at least had complimentary coffee /water or breakfast. NEVER AGAIN

FOR THE 1k stay for 3 nights they could have at least had complimentary coffee /water or breakfast. NEVER AGAIN

It was an okay stay for one night I have two complaints one was there was no sugar for the coffee or anything to stir coffee with the ice bucket was dirty I had to clean it myself

It was an okay stay for one night I have two complaints one was there was no sugar for the coffee or anything to stir coffee with the ice bucket was dirty I had to clean it myself

Newly remodeled room. Very nice and comfortable bed

Newly remodeled room. Very nice and comfortable bed

Nice place all around.

Nice place all around.

It was okay

It was okay

The Air-condition was leaking water all over the rug. Did not noticed it until we returned to are room late at night. The toilet seat was broken. Told the desk clerk in the morning. Her reaction was sorry.

The Air-condition was leaking water all over the rug. Did not noticed it until we returned to are room late at night. The toilet seat was broken. Told the desk clerk in the morning. Her reaction was sorry.

Great location. We had ants in our room and the staff was phenomenal at getting us moved to a new room for our stay!

Great location. We had ants in our room and the staff was phenomenal at getting us moved to a new room for our stay!

Limited parking and under construction /remodeling

Limited parking and under construction /remodeling

We liked that it was only 7 minutes from Great America. The rooms were beautiful easy parking staff was helpful and very nice we like happy hour at the in-house Bar and Grill. What we didn't like is that breakfast was not included with our stay. So we bought a breakfast and paid $17 in the portions were extremely small not worth the money for breakfast so small. Other than that we enjoyed our stay

We liked that it was only 7 minutes from Great America. The rooms were beautiful easy parking staff was helpful and very nice we like happy hour at the in-house Bar and Grill. What we didn't like is that breakfast was not included with our stay. So we bought a breakfast and paid $17 in the portions were extremely small not worth the money for breakfast so small. Other than that we enjoyed our stay

Really enjoyedy stay here made me feel super safe!

Really enjoyedy stay here made me feel super safe!

I recently stayed at this hotel and had a thoroughly disappointing experience. First, I was given the wrong room type, which was a frustrating start to my stay. The parking situation was extremely limited, making it a hassle to find a spot. To make matters worse, the view from my room was horrible, overlooking a grassy dead end section of the highway off ramp instead of the advertised scenic view. There were no towels in the room when I arrived, and when I called the front desk, the staff was curt and impolite. Throughout the stay, the noise from other guests was unbearable, with loud conversations and doors slamming at all hours. On top of that, the hotel was undergoing renovations, adding to the overall inconvenience. The location was also problematic, with constant traffic making it difficult to get in and out. Overall, my stay was far from pleasant, and I would not recommend this hotel to anyone.

I recently stayed at this hotel and had a thoroughly disappointing experience. First, I was given the wrong room type, which was a frustrating start to my stay. The parking situation was extremely limited, making it a hassle to find a spot. To make matters worse, the view from my room was horrible, overlooking a grassy dead end section of the highway off ramp instead of the advertised scenic view. There were no towels in the room when I arrived, and when I called the front desk, the staff was curt and impolite. Throughout the stay, the noise from other guests was unbearable, with loud conversations and doors slamming at all hours. On top of that, the hotel was undergoing renovations, adding to the overall inconvenience. The location was also problematic, with constant traffic making it difficult to get in and out. Overall, my stay was far from pleasant, and I would not recommend this hotel to anyone.

No new bath towel available upon requested for second night is disappointed. Never heard of hotel run out of bath towels.

Wonderful staff, nice amenities, excellent pool and jacuzzi. Hope to stay here again!

No new bath towel available upon requested for second night is disappointed. Never heard of hotel run out of bath towels.

Wonderful staff, nice amenities, excellent pool and jacuzzi. Hope to stay here again!

Great time love going there clean and the people are great.

Great time love going there clean and the people are great.

The place was amazing, the staff was wonderful. I would like to give a five star to the host manager she was perfect at meeting all of my needs. She deserves flowers and cake!! Love her!! 💝💗💗

The place was amazing, the staff was wonderful. I would like to give a five star to the host manager she was perfect at meeting all of my needs. She deserves flowers and cake!! Love her!! 💝💗💗

A/c wall unit very loud, bathroom sink was almost clogged.