Nice hotel with an awesome Spa area incl. pool and saunas. Rich breakfast although the service was very slow and not so attentive (maybe they were new to the job). Hotel looks like recently renovated and modern. Room was spacious with everything I needed, incl some pleasant details like a small Christmas present and some greetings. So can definitely recommend.

The staff was extremely helpful. The property is very well maintained and I noted a cleaning supervisor walking the floors to check on quality. I asked to change rooms (traveling alone and didn't want to be on ground level) and they were quick to make the change. All around a great location, too. Off the main area, but close enough to walk to shops, the park and the older town and restaurants. I enjoyed it very much and would return/recommend.

The staff was extremely helpful. The property is very well maintained and I noted a cleaning supervisor walking the floors to check on quality. I asked to change rooms (traveling alone and didn't want to be on ground level) and they were quick to make the change. All around a great location, too. Off the main area, but close enough to walk to shops, the park and the older town and restaurants. I enjoyed it very much and would return/recommend.

Great location, brilliant staff and fantastic facilities.

Great location, brilliant staff and fantastic facilities.

Everything would be perfect except for the track fast experience: our table was completely ignored by the number of waitresses serving attentively every table in the area around us. Despite of several attempts to get service, we’ve been ignored until everyone left in the restaurant. Food was ok, but on the menu were items not served in the buffet and we could not even get a menu for an hour. Staff was inefficient and almost no one spoke English or could competently answer any questions. Although managers apologized and removed charges, the lost time and unpleasant experience spoiled partially spoiled our morning at this hotel. I’d not use their restaurant for breakfast next time

Everything would be perfect except for the track fast experience: our table was completely ignored by the number of waitresses serving attentively every table in the area around us. Despite of several attempts to get service, we’ve been ignored until everyone left in the restaurant. Food was ok, but on the menu were items not served in the buffet and we could not even get a menu for an hour. Staff was inefficient and almost no one spoke English or could competently answer any questions. Although managers apologized and removed charges, the lost time and unpleasant experience spoiled partially spoiled our morning at this hotel. I’d not use their restaurant for breakfast next time

We were there for less than 24 hrs. Biggest mistake of our planning. Next time 3-4 days. Gorgeous. Excellent hotel and Baden- Baden is gorgeous. I can't wait to go back and will definitely stay at this hotel again. Nice massage with lady from Jamaica and lovely pool. Btw, best ice cream right across the street!