Nice friendly reception and check in. Rooms were dated and smelled musty but overall quite clean. Room service food was terrible, even the fries weren't cooked properly, no sauces or butter brought and server was visibly annoyed when I asked for them. Asked to sit by the fire at breakfast told i had to go into the other room where my view was a tray of dirty plates etc. Overall disappointed, especially with the price of the food and the standard.

The hotel was perfectly situated in the middle of Stirling with parking included and the staff were friendly. The old building was impressive but the general decor and the rooms and bathrooms were tired. Small touches such as better toiletries, some comfort kits, robes etc would go some way to improving the bathroom and better lighting would brighten up the dark rooms. The spa was disappointing but it wasn't a key driver in our decision to stay here so not a big deal - I would advise against booking if the spa facilities are important to you. Breakfast was really good and plentiful but would benefit from having fresh coffee available rather than from a machine.

Nice friendly reception and check in. Rooms were dated and smelled musty but overall quite clean. Room service food was terrible, even the fries weren't cooked properly, no sauces or butter brought and server was visibly annoyed when I asked for them. Asked to sit by the fire at breakfast told i had to go into the other room where my view was a tray of dirty plates etc. Overall disappointed, especially with the price of the food and the standard.

The hotel was perfectly situated in the middle of Stirling with parking included and the staff were friendly. The old building was impressive but the general decor and the rooms and bathrooms were tired. Small touches such as better toiletries, some comfort kits, robes etc would go some way to improving the bathroom and better lighting would brighten up the dark rooms. The spa was disappointing but it wasn't a key driver in our decision to stay here so not a big deal - I would advise against booking if the spa facilities are important to you. Breakfast was really good and plentiful but would benefit from having fresh coffee available rather than from a machine.

Great time in Stirling

Great time in Stirling

Very easy to find, secure parking inside hotel grounds, interesting building (ex school), gym and fitness centre, very nice rooms and friendly helpful staff. Avoid restaurant, Scholars, for dinner, many places close to hotel.

Very easy to find, secure parking inside hotel grounds, interesting building (ex school), gym and fitness centre, very nice rooms and friendly helpful staff. Avoid restaurant, Scholars, for dinner, many places close to hotel.

Staff are very friendly and extreamly helpful. They went over and above expeceted service. Excellent customer service.

Staff are very friendly and extreamly helpful. They went over and above expeceted service. Excellent customer service.

Disappointed when checking out to discover I had been charged for a meal my daughter and I never had! Receptionist apologised and hopefully the amount has now been recredited to my account. Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.

Disappointed when checking out to discover I had been charged for a meal my daughter and I never had! Receptionist apologised and hopefully the amount has now been recredited to my account. Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.

Good location. Nice hotel. Peaceful relaxing break. Close to everything unless you can't do hills. Plenty stops on the way up for breaks though.

Good location. Nice hotel. Peaceful relaxing break. Close to everything unless you can't do hills. Plenty stops on the way up for breaks though.

Lovely clean hotel with a great pool & our Grandson loved going in the observatory & want to know when we will be going again.

Lovely clean hotel with a great pool & our Grandson loved going in the observatory & want to know when we will be going again.

My first time back at The Stirling Highland Hotel in about 12 years and my first solo trip. This was also my first time staying overnight with my dog and I was met with nothing but friendliness by all the staff I encountered. Once I checked into my room I was met with a dog bed, food and water bowls, along with a packet of treats for my dog (which he loved!!) My first morning at breakfast, the staff member that was stood welcoming guests directed me over to the part of the lounge that is dog friendly and also very kindly offered to wait with my dog whilst I went to get my breakfast from the buffet. Throughout my stay I felt very looked after and welcomed. Staff both in passing and delivering room service were kind enough to stop and make a fuss of my dog (which he loved!) He was very much a looked after guest himself. I will definitely be staying at The Stirling Highland Hotel with my dog again and would 100% recommend it to other dog owners.

My first time back at The Stirling Highland Hotel in about 12 years and my first solo trip. This was also my first time staying overnight with my dog and I was met with nothing but friendliness by all the staff I encountered. Once I checked into my room I was met with a dog bed, food and water bowls, along with a packet of treats for my dog (which he loved!!) My first morning at breakfast, the staff member that was stood welcoming guests directed me over to the part of the lounge that is dog friendly and also very kindly offered to wait with my dog whilst I went to get my breakfast from the buffet. Throughout my stay I felt very looked after and welcomed. Staff both in passing and delivering room service were kind enough to stop and make a fuss of my dog (which he loved!) He was very much a looked after guest himself. I will definitely be staying at The Stirling Highland Hotel with my dog again and would 100% recommend it to other dog owners.

We had a lovely stay at the Stirling Highland hotel! It was an easy walk to the sights we wanted to see and very conveniently located to many shops and restaurants, as well as pubs! The rooms we had were very neat and tidy and the courtyard of the hotel was beautiful. The hotel also offered a delicious breakfast which we greatly enjoyed. We had a wonderful time!

We had a lovely stay at the Stirling Highland hotel! It was an easy walk to the sights we wanted to see and very conveniently located to many shops and restaurants, as well as pubs! The rooms we had were very neat and tidy and the courtyard of the hotel was beautiful. The hotel also offered a delicious breakfast which we greatly enjoyed. We had a wonderful time!

Great location , decor was dated and lacked atmosphere bathroom could do with a major upgrade

Great location , decor was dated and lacked atmosphere bathroom could do with a major upgrade

Beautiful historic building located withing walking distance from shops, restaurants, and castle. We had a guest with a mobility scooter and he was able to access all the sights from the hotel. The rooms are comfortable,clean and nice. Convenient parking onsite.

Beautiful historic building located withing walking distance from shops, restaurants, and castle. We had a guest with a mobility scooter and he was able to access all the sights from the hotel. The rooms are comfortable,clean and nice. Convenient parking onsite.

Radiator in room not working, hotel full so couldn’t change room. Window also didn’t fully close so draughty. Contacted receptionist, and after maintenance man couldn’t fix radiator was given a portable electric heater which helped. Room was also a little shabby with chopped pain on radiator and wallpaper around it a little loose. Paint work on stairs also needed some attention. Not as nice for a 4 star property as it used to be. However, breakfast and leisure facilities excellent. Parking and location also good.

Radiator in room not working, hotel full so couldn’t change room. Window also didn’t fully close so draughty. Contacted receptionist, and after maintenance man couldn’t fix radiator was given a portable electric heater which helped. Room was also a little shabby with chopped pain on radiator and wallpaper around it a little loose. Paint work on stairs also needed some attention. Not as nice for a 4 star property as it used to be. However, breakfast and leisure facilities excellent. Parking and location also good.

This hotel is an absolute embarrassment for Scotland! It’s dirty, has not been maintained since the 70s, its got mold, dust and dirt - which is tried disguised with large amounts of air fresheners. The reception area is ok - but the rooms are absolutely disgusting! If it had two stars, I would have to accept it, - three stars I would be greatly disappointed! That this hotel has four stars is beyond belief and an absolute disgrace. The decor and carpets of the room dates back to the 70s at best, - and has never been properly cleaned since. The overall decor of the room is terrible, cheap, old and dirty. The same goes for the bathrooms. - I can write bathrooms in plural as we had to change room, when the ceiling in our first bathroom started to leak water! This happened just after we had gone to bed, and we heard water dripping from the bathroom ceiling. We walked to the reception to notify them, ( - the 70s telephone in the room was not working … ) Upon notifying about the water leak, we were put in an identically terrible room. The staff did not apologise but made us be thankful for the fact that they provided us with a new room… It was quite obvious to see that there had been repeated water damage in the ceiling, so I guess this is normal procedure for the staff. Don’t make the mistake of booking here ! The experience of this terrible hotel ruined the end of an otherwise brilliant vacation to Scotland, do not let it ruin yours !

This hotel is an absolute embarrassment for Scotland! It’s dirty, has not been maintained since the 70s, its got mold, dust and dirt - which is tried disguised with large amounts of air fresheners. The reception area is ok - but the rooms are absolutely disgusting! If it had two stars, I would have to accept it, - three stars I would be greatly disappointed! That this hotel has four stars is beyond belief and an absolute disgrace. The decor and carpets of the room dates back to the 70s at best, - and has never been properly cleaned since. The overall decor of the room is terrible, cheap, old and dirty. The same goes for the bathrooms. - I can write bathrooms in plural as we had to change room, when the ceiling in our first bathroom started to leak water! This happened just after we had gone to bed, and we heard water dripping from the bathroom ceiling. We walked to the reception to notify them, ( - the 70s telephone in the room was not working … ) Upon notifying about the water leak, we were put in an identically terrible room. The staff did not apologise but made us be thankful for the fact that they provided us with a new room… It was quite obvious to see that there had been repeated water damage in the ceiling, so I guess this is normal procedure for the staff. Don’t make the mistake of booking here ! The experience of this terrible hotel ruined the end of an otherwise brilliant vacation to Scotland, do not let it ruin yours !

great location in beautiful historic building

Interesting building (former high school). Rooms big enough for 2 adults. Quiet and clean. Able to walk to castle and other interesting sites.

Great location easy access to Stirling Castle, church of the Holy Rood, The old jail, several dining and dining establishments. Fantastic staff very welcoming and accommodating. Cool and unique converted building.

Great location easy access to Stirling Castle, church of the Holy Rood, The old jail, several dining and dining establishments. Fantastic staff very welcoming and accommodating. Cool and unique converted building.