Wi-Fi not working. Carpet so dirty and room smell bad.

Wi-Fi not working. Carpet so dirty and room smell bad.

Nice hotel with excellent location

Nice hotel with excellent location

Excellent hotel with probably the best customer service from staff that I have ever encountered!

Excellent hotel with probably the best customer service from staff that I have ever encountered!

Well located but hotel is a bit dated and need a refresh. No safe in room and not very well decorated. Location outstanding close to everything. Staff very pleasant and helpful

Well located but hotel is a bit dated and need a refresh. No safe in room and not very well decorated. Location outstanding close to everything. Staff very pleasant and helpful

Everything was great, nice breakfast

Everything was great, nice breakfast

Stayed there for business for 2 nights. Hotel is well situated, close to all restaurants and bar and a 10 mins walk from central station. Amazing. The hotel is very clean and rooms are conformable. Does the job.

Stayed there for business for 2 nights. Hotel is well situated, close to all restaurants and bar and a 10 mins walk from central station. Amazing. The hotel is very clean and rooms are conformable. Does the job.

Really disappointed with this hotel. More of a two stars rather than a four. Room was impersonal no toiletries. Breakfast room shabby and no staff at all. Location is ok and bed was good. Definitely overpriced and definitely not a four star. Wouldn't stay here again

Really disappointed with this hotel. More of a two stars rather than a four. Room was impersonal no toiletries. Breakfast room shabby and no staff at all. Location is ok and bed was good. Definitely overpriced and definitely not a four star. Wouldn't stay here again

A very nice hotel, well located, with helpful staff and a decent breakfast. The rooms are clean and well appointed.

A very nice hotel, well located, with helpful staff and a decent breakfast. The rooms are clean and well appointed.

Location is right downtown. Street car and access to sights is easy. Parking is not easy. We parked about .5 mile away and had to walk. They have a couple of spots under the hotel for super small cars at 16€ per day. Parking after 7p and on Sunday is free. Rooms on front of hotel can be noisy if you are a light sleeper. We weren’t bothered. Rooms are basic, comfortable and clean.

Location is right downtown. Street car and access to sights is easy. Parking is not easy. We parked about .5 mile away and had to walk. They have a couple of spots under the hotel for super small cars at 16€ per day. Parking after 7p and on Sunday is free. Rooms on front of hotel can be noisy if you are a light sleeper. We weren’t bothered. Rooms are basic, comfortable and clean.

The hotel is perfectly situated for a business trip to Angers. Close to the historic center and the train station. The room is perfect for a few nights, clean and comfortable. The breakfast is generous. The front desk staff is very welcoming and accommodating to the needs of the group I was traveling with. We will book again next year.

The hotel is perfectly situated for a business trip to Angers. Close to the historic center and the train station. The room is perfect for a few nights, clean and comfortable. The breakfast is generous. The front desk staff is very welcoming and accommodating to the needs of the group I was traveling with. We will book again next year.

Great location, close to the train stop and many shops.

Great location, close to the train stop and many shops.

The only hotel we have been to that provides connecting rooms for families - really excellent for a good night's sleep on comfy beds. Clean, quiet. Last year when we stayed we did get free breakfast for the children and not this year, so that was more expensive than expected. Lovely gifts for children on arrival. Great location. If we travel through Frnce again next year would stay again.

The only hotel we have been to that provides connecting rooms for families - really excellent for a good night's sleep on comfy beds. Clean, quiet. Last year when we stayed we did get free breakfast for the children and not this year, so that was more expensive than expected. Lovely gifts for children on arrival. Great location. If we travel through Frnce again next year would stay again.

This is a nice hotel. It is clean and comfortable. The staff were polite and professional. The breakfast was good. I do not recommend the attached restaurant. This Mercure hotel is within convenient walking distance from the train station and a vibrant, upscale, shopping area.

This is a nice hotel. It is clean and comfortable. The staff were polite and professional. The breakfast was good. I do not recommend the attached restaurant. This Mercure hotel is within convenient walking distance from the train station and a vibrant, upscale, shopping area.

Great location in city. Not easy with large car to get around but possible. Minutes walk from anywhere you want to go in city. Very pleasant staff. Very good restaurant.

Great location in city. Not easy with large car to get around but possible. Minutes walk from anywhere you want to go in city. Very pleasant staff. Very good restaurant.

My review is mixed. First I was given a terrible room. Very small. Not even a single star has that kind of room. The first night we stayed in this terrible room. They should get rid of the room totally and I give the staff person who assigned this room the lowest rating. The 2nd and 3rd nights were good. Antonia listened to my complaint, and agreed to what I say, and assigned a nice room for the 2nd and 3rd nights. She simply gets the highest rating. Antonia: 5 The thin woman who assigned the first night's room: 1

My review is mixed. First I was given a terrible room. Very small. Not even a single star has that kind of room. The first night we stayed in this terrible room. They should get rid of the room totally and I give the staff person who assigned this room the lowest rating. The 2nd and 3rd nights were good. Antonia listened to my complaint, and agreed to what I say, and assigned a nice room for the 2nd and 3rd nights. She simply gets the highest rating. Antonia: 5 The thin woman who assigned the first night's room: 1

This is a nice hotel in the city centre, but I'm not sure it deserves its 4-star rating as the facilities seemd quite limted. Access is also a problem as the street outside has been traffic-calmed and a tramway occupies most of the road space, making it impossible to park whilst checking in. We found a space around the corner but could not stay there as we were told all the streets in the area would be closed for a marathon on the following morning, so we would not be able to get out of the hotel car park. We were told to park in a public underground car park about 500 metres away. The price of this turned out to be quite reasonable. The hotel itself was well maintained and the room was clean, but the bed was rather small. We enjoyed breakfast on the Sunday morning, everything was of the hifghest quality and very fresh.

This is a nice hotel in the city centre, but I'm not sure it deserves its 4-star rating as the facilities seemd quite limted. Access is also a problem as the street outside has been traffic-calmed and a tramway occupies most of the road space, making it impossible to park whilst checking in. We found a space around the corner but could not stay there as we were told all the streets in the area would be closed for a marathon on the following morning, so we would not be able to get out of the hotel car park. We were told to park in a public underground car park about 500 metres away. The price of this turned out to be quite reasonable. The hotel itself was well maintained and the room was clean, but the bed was rather small. We enjoyed breakfast on the Sunday morning, everything was of the hifghest quality and very fresh.