Unique hotel - great location to conferences and airport - across from Virgin Hotel - all in all good value.

Unique hotel - great location to conferences and airport - across from Virgin Hotel - all in all good value.

The images of the hotel online look amazing, i wouldnt say it was worlds away from that. It has a very beautiful courtyard for relaxing. The car park was somewhat dirty lots of graffiti and trash around. The room we stayed in was not very clean, hairs in shower, blinds were holding on by a thread on the window. There was some red substance (possibly food?) Splattered on the walls around the tv area. There was no microwave or tea/coffee maker in the rooms. This would actually be a great addition instead of having to walk to main entrance every time you want tea/coffee. That being said the hygiene in breakfast/restaurant was really good. The food was delicious, lots of options and changes daily. Definitely recommend the food here. The rooms are a good size and beds are comfortable. Staff are really friendly both at reception and in the restraunt. Overall our stay was good.

The images of the hotel online look amazing, i wouldnt say it was worlds away from that. It has a very beautiful courtyard for relaxing. The car park was somewhat dirty lots of graffiti and trash around. The room we stayed in was not very clean, hairs in shower, blinds were holding on by a thread on the window. There was some red substance (possibly food?) Splattered on the walls around the tv area. There was no microwave or tea/coffee maker in the rooms. This would actually be a great addition instead of having to walk to main entrance every time you want tea/coffee. That being said the hygiene in breakfast/restaurant was really good. The food was delicious, lots of options and changes daily. Definitely recommend the food here. The rooms are a good size and beds are comfortable. Staff are really friendly both at reception and in the restraunt. Overall our stay was good.

Amazing stay. Love the vibe of the hotel. Room is very comfortable and bathroom has a great shower. It’s well located as well. Totally recommend it.

Amazing stay. Love the vibe of the hotel. Room is very comfortable and bathroom has a great shower. It’s well located as well. Totally recommend it.

Door lock did not work

Like: #1: Location. Close to the convention center #2: Property is old but very clean, especially room Dislike: #1: Refrigerator did not perform good and making noise #2: Aircon performed very well on first day/night but not very well on second day/night #3: extra room supplies not ready at the room. had to ask a toilet tissue. had to use one (for each person) bath towel for 2 days. #4: smoking allowed at the parking lot only. There is no trash/butt can at the parking lot. Conclusion: Good for prices, Very good for convention or UNLV visiting. everything else is just ordinary. Will stay again?: May or may not

Enjoyed newly remodeled rooms. Clean and comfy!

Hallway was still under construction (giant gap between door and frame for room 2204), room was not well cleaned before hand (stains on couch, barbeque sauce on the bathroom light switch), TV was out for an entire day, remote control also had dead batteries. Outside of the pool and breakfast there is not much appealing about the property.

When first entering the room we noticed our balcony door wasn't locking correctly. Definitely felt unsafe since we were so close to an alley way. The TV remote and box were not working correctly and had to be adjusted. The TV wasn't even mounted into the wall but had wall mounts on the back for some reason. Some of the outlets didn't work in the room and was hard to charge phones. The bathroom had black mold all around the shower base as well as the back of the bathroom door. There were stains splattered as well. When the maintenance person came to correct the issues he kept huffing and making noises while trying to correct the issues and ultimately ended up saying the whole place has issues and being dismissive.

When first entering the room we noticed our balcony door wasn't locking correctly. Definitely felt unsafe since we were so close to an alley way. The TV remote and box were not working correctly and had to be adjusted. The TV wasn't even mounted into the wall but had wall mounts on the back for some reason. Some of the outlets didn't work in the room and was hard to charge phones. The bathroom had black mold all around the shower base as well as the back of the bathroom door. There were stains splattered as well. When the maintenance person came to correct the issues he kept huffing and making noises while trying to correct the issues and ultimately ended up saying the whole place has issues and being dismissive.

This is an area that smells very bad and it is also full of homeless I felt very insecure.

Everything is going well. Staff at the hotel are very helpful and very friendly with us.

Everything is going well. Staff at the hotel are very helpful and very friendly with us.

thank you the best night 👍

thank you the best night 👍

Excellent

Great staff, very comfy bed, huge room and great bathroom . Dangerous area, run down hotel

Excellent

Great staff, very comfy bed, huge room and great bathroom . Dangerous area, run down hotel

The Serene is just that. A serene environment to enjoy amidst the chaos of Las Vegas. The property boasts an enormous central courtyard with numerous, well appointed pools and lush lawns. The low density property, has large, comfortable rooms, a recently opened spa and an excellent restaurant. The staff is organized, efficient, polite and friendly making every effort to accomodate guests. The Serene is an oasis in the desert and a gem one will return to time and time again.

Good location, poorly maintained property, shower head and hose badly leaking, shower head too low couldn’t even stand under to shower, no tea or coffee facilities in room, only 1 seat at table, with two guests staying, no couch, hanging shelf too low,

Good location, poorly maintained property, shower head and hose badly leaking, shower head too low couldn’t even stand under to shower, no tea or coffee facilities in room, only 1 seat at table, with two guests staying, no couch, hanging shelf too low,

The room was nice and clean. The associates are very nice. However, I feel that smoking should be allowed on the balconies like at the Cosmopolitan. That's why I stay there when I can afford it. My room at the Serine already smelled of smoke when I arrive. I reported this to both staff members immediately. (Kellii and Elena)

The room was nice and clean. The associates are very nice. However, I feel that smoking should be allowed on the balconies like at the Cosmopolitan. That's why I stay there when I can afford it. My room at the Serine already smelled of smoke when I arrive. I reported this to both staff members immediately. (Kellii and Elena)

Overall good hotel to stay and avoid the hassle of the strip

Overall good hotel to stay and avoid the hassle of the strip

Only there for my flight in the morning. Large clean room, pool looked awesome. If i needed a place for a few days I would definitely stay there again.

I booked with breakfast for all 3days that I have booked for but tried to cancelled that

Only there for my flight in the morning. Large clean room, pool looked awesome. If i needed a place for a few days I would definitely stay there again.

I booked with breakfast for all 3days that I have booked for but tried to cancelled that