Hotel and room were clean. Location was good for sight seeing. Great breakfast and staff were generally nice and helpful.

It was clean, queit and great customer service

It was clean, queit and great customer service

Was clean, location was great, very quiet.

Was clean, location was great, very quiet.

Great short, last minute stay at an affordable price. Hotel is clean & staff were great

Great short, last minute stay at an affordable price. Hotel is clean & staff were great

Great place

Great place

None came to clean to room the entire time I was there. Also the bathroom drains were clogged and water backed up.

None came to clean to room the entire time I was there. Also the bathroom drains were clogged and water backed up.

THE ROOMS WERE DIRTY

THE ROOMS WERE DIRTY

There were cigarette butts and trash around the entrance. My rooms bathroom didn’t have fresh toilet paper. There were two rolls with barely any toilet paper on them. There weren’t any new ones so I had to ask for some and each time I was only given one so I had to ask three days in a row for toilet paper. No tissues in the bathroom and when asked for them the receptionist couldn’t find any. The first morning we were there, there wasn’t any hot breakfast as advertised. The lady had called in. There should be a back up if that happens. I paid extra for the hot breakfast. The hotel was out of k-pods.

There were cigarette butts and trash around the entrance. My rooms bathroom didn’t have fresh toilet paper. There were two rolls with barely any toilet paper on them. There weren’t any new ones so I had to ask for some and each time I was only given one so I had to ask three days in a row for toilet paper. No tissues in the bathroom and when asked for them the receptionist couldn’t find any. The first morning we were there, there wasn’t any hot breakfast as advertised. The lady had called in. There should be a back up if that happens. I paid extra for the hot breakfast. The hotel was out of k-pods.

Everything about the stay was great, except for the stained tub and bathroom sink stopper that won’t let the water drain.

Everything about the stay was great, except for the stained tub and bathroom sink stopper that won’t let the water drain.

Nice front desk person. There was pubic hair on the toilet seat. The tables in the room had circles from drink cans and sticky spots. The room smelled like wet dog(front desk person did give me air freshener. Cleanax box was empty and had to get it replaced

Great location, clean and comfortable.

Excellent staff

Excellent staff

The room and property were fine. However, I could not get the Wi-Fi to work on my computer, and the front desk tried to help but couldn’t get it to work either. Rrrr. Sunday morning, there was no hot breakfast available, no hot water for tea, and no spoons for the yogurt. It appeared that someone didn’t come in to work and so, the housekeeping staff tried their best to fill in. A series of unfortunate events….

The room and property were fine. However, I could not get the Wi-Fi to work on my computer, and the front desk tried to help but couldn’t get it to work either. Rrrr. Sunday morning, there was no hot breakfast available, no hot water for tea, and no spoons for the yogurt. It appeared that someone didn’t come in to work and so, the housekeeping staff tried their best to fill in. A series of unfortunate events….

This might be the worst experience I have ever had with a hotel. We arrived at 4:30, a half hour after the check-in time, but were told the room was not ready. As way of explanation we were told that the hotel was completely booked, as if this were some unforeseeable calamity for which it was impossible to prepare. However, we were told, by the hotel manager no less, we were free to “leave the property and come back later”. This suggestion was given to us in a tone as if we were being offered some kind of special accommodation. I have never been turned away from a hotel after check-in time before. I stated that that was “unacceptable” and low and behold a room appeared. So a room was available; she just hadn’t bothered to check. This room would turn out to be one of the worst I have ever stayed in. I have stayed in many highway hotels, but I have never experienced anything like the noise we experienced that night. Sleeping was basically impossible as we listened to trucks screeching their breaks or accelerating as they exited/entered the highway. I suspect that every single room on that side of the hotel would face similar noise levels. The next day we asked to switch rooms to the opposite side of the hotel, which was granted. It was quiet, thank God. At breakfast the next morning there were maybe 10 people there. There were no any plates. Woman couldn’t be bothered to get them; we were told we had to use bowls. Serving trays were empty. Guests are treated as inconvenience.

This might be the worst experience I have ever had with a hotel. We arrived at 4:30, a half hour after the check-in time, but were told the room was not ready. As way of explanation we were told that the hotel was completely booked, as if this were some unforeseeable calamity for which it was impossible to prepare. However, we were told, by the hotel manager no less, we were free to “leave the property and come back later”. This suggestion was given to us in a tone as if we were being offered some kind of special accommodation. I have never been turned away from a hotel after check-in time before. I stated that that was “unacceptable” and low and behold a room appeared. So a room was available; she just hadn’t bothered to check. This room would turn out to be one of the worst I have ever stayed in. I have stayed in many highway hotels, but I have never experienced anything like the noise we experienced that night. Sleeping was basically impossible as we listened to trucks screeching their breaks or accelerating as they exited/entered the highway. I suspect that every single room on that side of the hotel would face similar noise levels. The next day we asked to switch rooms to the opposite side of the hotel, which was granted. It was quiet, thank God. At breakfast the next morning there were maybe 10 people there. There were no any plates. Woman couldn’t be bothered to get them; we were told we had to use bowls. Serving trays were empty. Guests are treated as inconvenience.

Clean and convenient for getting on and off 81

Clean and convenient for getting on and off 81

Comfortable and convenient accommodation

Comfortable and convenient accommodation

Entire time family sat for breakfast not a single item that was depleted was restocked. No cinnamon roles.

Hotel is nice and clean. Staff is good. The main problem was being right next to highway and off ramp...trucks using jake brake.

Hotel is nice and clean. Staff is good. The main problem was being right next to highway and off ramp...trucks using jake brake.