This visit wss onky the 2nd time ive stayed at this location and both times, the pool heater wasn't working (the specific rrason i elected this chain, rather then their competitor down the street). The time befire this was in May and i was told I would receive a refund. I booked through a third party and xalled numerous times to cofmorm they received feedback drok the front desk regarding the issue and each time, no response was provided by the hotel management. I called Choice Hotels juat to make sure that the "credit" qasnt being applied to my account for a future stay. Nope. No credit applied. I monitored my credit card too and, guess what? No credit. Notwithstanding the fact you can stay down the rooad for less money if you didnt need/ want an indoor pool, I was put off by the fact my room had a huge dehumidifier in it. It made me a bit concerned since we were traveling with a baby the second visit and smack dab in the midst of cold and flu season. Check-in was good. Food (the second day) was good. Food service was excellent. Housekeeping was quick to respond when the baby made a mess on the sheets. I can honestly say I probably won't return, however. The only thing that sets this olace apart the other local hotels IS the indoor pool and big breakfast. Management: get a heater that is big enough to accommodate your pool. I gave you a second chance after being told a part was ordered and on the way. You failed and then lied about a credit. Do better.

It was great & the mgr. Upgraded our room bc the door lock on the 1st room needed batteries. Clean & very friendly staff!

The room was clean and everything looked good. My daughter struggled to get the shower to work but was able to do so. When it was my turn for a shower the water did not turn on. I was able to spin the handle on the shower multiple times and the result was the same, no water. Since it was 11pm and we had to leave by 6am, I was not in the mood to ask for a new room. Due to the non-working shower, I had to give this room a 2 out of 5.

The room was clean and everything looked good. My daughter struggled to get the shower to work but was able to do so. When it was my turn for a shower the water did not turn on. I was able to spin the handle on the shower multiple times and the result was the same, no water. Since it was 11pm and we had to leave by 6am, I was not in the mood to ask for a new room. Due to the non-working shower, I had to give this room a 2 out of 5.

Great place with friendly staff, clean and comfortable rooms and an excellent breakfast.

Robin was a warm, welcoming, energetic breakfast host. We will return.

Robin was a warm, welcoming, energetic breakfast host. We will return.

Motel was fine but the water in the pool was quite cold.