Great location. Has all the basics you would expect. Breakfast was pretty good. Room was clean. It was a little dated but its just a place to sleep and rest before heading out. Didnt bother us, so long it was clean. Parking was a little tight in the garage but if other people would park normal and not like they are the only ones staying there than its no to bad.

The hotel staff was wonderful. Rooms were very clean and beds were comfortable. Breakfast was hot with good selection. Location was amazing and on the creek. My only complaint is the elevators are very slow.

The hotel staff was wonderful. Rooms were very clean and beds were comfortable. Breakfast was hot with good selection. Location was amazing and on the creek. My only complaint is the elevators are very slow.

The location is great and the room was clean, but the hotel is very old and outdated. Breakfast was taken away at 9:45 when they say it’s open til 10. Yogurt was expired that was served for breakfast and sodas from the drink machine were also expired. Some expired as much as 11 months. tthey’re not very friendly at the front desk during check in. The lady at check in says the parking area is 6’4 inches tall, so if you’re a grown man you won’t be able to walk standing up, much less park your truck in there. They will provide parking up the street in a sketchy gravel parking lot with no security and you can walk half a mile in the cold, but if you go in after 9, it will cost you $20.00. Unless it’s really cheap, there is no reason to stay here.

The location is great and the room was clean, but the hotel is very old and outdated. Breakfast was taken away at 9:45 when they say it’s open til 10. Yogurt was expired that was served for breakfast and sodas from the drink machine were also expired. Some expired as much as 11 months. tthey’re not very friendly at the front desk during check in. The lady at check in says the parking area is 6’4 inches tall, so if you’re a grown man you won’t be able to walk standing up, much less park your truck in there. They will provide parking up the street in a sketchy gravel parking lot with no security and you can walk half a mile in the cold, but if you go in after 9, it will cost you $20.00. Unless it’s really cheap, there is no reason to stay here.

It’s a nice hotel with a great view. The drunk couple fighting one night wasn’t great but other than that it was nice.

It’s a nice hotel with a great view. The drunk couple fighting one night wasn’t great but other than that it was nice.

The staff were very friendly and helpful. The location of the Tacitus excellent. The room was clean and well maintained.

The staff were very friendly and helpful. The location of the Tacitus excellent. The room was clean and well maintained.

We were very comfortable and happy staying here. The property is very nice and very clean. Our room was very clean and our bed was very comfortable. The breakfast was nice with thoughtful options both cold and hot. The location is central to all the Gatlinburg action which made it very convenient since everything was walkable. I would suggest bringing earplugs. This is nothing against the hotel, the garbage trucks collecting in Gatlinburg were very loud and disrupted my sleep every night. We had a river view and were almost at top floor. Maybe choosing Mountain View would help. Not sure.

We were very comfortable and happy staying here. The property is very nice and very clean. Our room was very clean and our bed was very comfortable. The breakfast was nice with thoughtful options both cold and hot. The location is central to all the Gatlinburg action which made it very convenient since everything was walkable. I would suggest bringing earplugs. This is nothing against the hotel, the garbage trucks collecting in Gatlinburg were very loud and disrupted my sleep every night. We had a river view and were almost at top floor. Maybe choosing Mountain View would help. Not sure.

Hotel parking was confusing, and it was confusing trying to figure out where to go to check in. The rooms were small and hard to navigate with our luggage inside. Also, there was a haunted house attraction right next to it bar played loud music all night, which could be heard in the room while we tried to sleep. There was frequent marijuana smoking by other guest which stunk our room and we were told by staff there was nothing they could do about it. The hot water was inconsistent and swapped from hot to cold without warning. Our room keys quit working our 2nd, preventing us from going in our rooms and we had to take them back to the staff and have them reprogrammed. Worst vacation stay we have had, and we take at least two trips a year. If you value space, peace, and a family atmosphere, try somewhere else.

Hotel parking was confusing, and it was confusing trying to figure out where to go to check in. The rooms were small and hard to navigate with our luggage inside. Also, there was a haunted house attraction right next to it bar played loud music all night, which could be heard in the room while we tried to sleep. There was frequent marijuana smoking by other guest which stunk our room and we were told by staff there was nothing they could do about it. The hot water was inconsistent and swapped from hot to cold without warning. Our room keys quit working our 2nd, preventing us from going in our rooms and we had to take them back to the staff and have them reprogrammed. Worst vacation stay we have had, and we take at least two trips a year. If you value space, peace, and a family atmosphere, try somewhere else.

It was a a 3 day trip. Its right there where you can walk to just about anywhere. They were even improving the hotel without disturbing your time there. Pool and hot tubs are amazing.

It was a a 3 day trip. Its right there where you can walk to just about anywhere. They were even improving the hotel without disturbing your time there. Pool and hot tubs are amazing.

The beds are hard and the elevators are very slow.

Parking was horrendous. We had to park 2 blocks away. I think there was a total of 8 handicapped parking spaces at the hotel, all taken because “there are 8 handicapped rooms” per the staff. The entire parking deck was full upon arrival. Hotel is outdated and has a musty smell in the room. Breakfast was average for a “hot breakfast”. Shower was hot and overall room was clean in view.

Parking was horrendous. We had to park 2 blocks away. I think there was a total of 8 handicapped parking spaces at the hotel, all taken because “there are 8 handicapped rooms” per the staff. The entire parking deck was full upon arrival. Hotel is outdated and has a musty smell in the room. Breakfast was average for a “hot breakfast”. Shower was hot and overall room was clean in view.

The beds are hard and the elevators are very slow.

Easy check-in… Help us get the best room available… Pleasant and informative. Would definitely stay there again!

Every thing was all good !!!

Excellent location, close enough to walk anywhere yet far enough away that you don’t hear any traffic on the main strip.

Excellent location, close enough to walk anywhere yet far enough away that you don’t hear any traffic on the main strip.

Every thing was all good !!!

Easy check-in… Help us get the best room available… Pleasant and informative. Would definitely stay there again!

Edgewater is close to everything in Gatlinburg. Check in was easy and fast with pleasant staff. Room was clean and beds were comfortable. Excellent view from balcony!

Edgewater is close to everything in Gatlinburg. Check in was easy and fast with pleasant staff. Room was clean and beds were comfortable. Excellent view from balcony!

Loved the location and the beautiful view. Great breakfast and friendly staff.

Loved the location and the beautiful view. Great breakfast and friendly staff.

Very satisfied

Great stay as always. A little outdated but very clean. Location is great. Only complaint is the elevator is slow

Very satisfied