Hello - Hotel is a little dated and reception very good but food and service was just not great

Room smelled of cigarette smoke. Chair was too dirty (stained) to sit on. Open shower got everything wet. Towel racks at 6 ft-plus height, only helpful for tall people. No desk space to work at. Tiny TV. Bathroom freezing cold. On plus side: good breakfast, friendly staff, gated parking.

Room smelled of cigarette smoke. Chair was too dirty (stained) to sit on. Open shower got everything wet. Towel racks at 6 ft-plus height, only helpful for tall people. No desk space to work at. Tiny TV. Bathroom freezing cold. On plus side: good breakfast, friendly staff, gated parking.

Waiting 20 min before someone vould help me. The same next day. To order food we waited 45 min.

Waiting 20 min before someone vould help me. The same next day. To order food we waited 45 min.

Super clean hotel, and friendly staff

Super clean hotel, and friendly staff

Good breakfast.

Good breakfast.

Very nice clean and comfortable but not very close to The Hague. Easy transfer by car though

Very nice clean and comfortable but not very close to The Hague. Easy transfer by car though

Good place !

Good place !

The hotel was up to expectations. It was mainly quiet, clean, and well-staffed. I arrived at the property at 10pm, and was welcomed by the assistant manager (Samyr), who offered me some drinks and snacks to stay warm. A hospital environment. Thank you.

The hotel was up to expectations. It was mainly quiet, clean, and well-staffed. I arrived at the property at 10pm, and was welcomed by the assistant manager (Samyr), who offered me some drinks and snacks to stay warm. A hospital environment. Thank you.

I was denied from the breakfast that i have paid for. I was sent out of the dining room. It was embarrassing!

I was denied from the breakfast that i have paid for. I was sent out of the dining room. It was embarrassing!

Staying at Bastion Hotel was fine, the room was nice and clean, I enjoyed morning coffee thanks to the Nespresso machine, which I found there :) The only thing that disappointed me was that I mentioned during reservation, that I need a room with the king size bed (travelling with kids I find it more comfortable), but my room had a two 1-person beds, and we were too tired to ask for a change

Staying at Bastion Hotel was fine, the room was nice and clean, I enjoyed morning coffee thanks to the Nespresso machine, which I found there :) The only thing that disappointed me was that I mentioned during reservation, that I need a room with the king size bed (travelling with kids I find it more comfortable), but my room had a two 1-person beds, and we were too tired to ask for a change

Reasonably priced hotel in a quiet area. Good rooms, shower and breakfast. WiFi worked well.

Reasonably priced hotel in a quiet area. Good rooms, shower and breakfast. WiFi worked well.

Desk personnel helpful. Tidy facility. Close to convention center where we spent most of our time.

Desk personnel helpful. Tidy facility. Close to convention center where we spent most of our time.

Everything was inconvenient, bar and restaurant shut, staff disinterested

Everything was inconvenient, bar and restaurant shut, staff disinterested

This is perhaps a 2 star hotel. Staff were very good and friendly. We were not made aware that the restaurant was closed Friday thru Sunday. I wanted to do a fun night with my 84 year old sister. This really did not make the experience fun. Closed restaurant was almost 3/4 of a meter away difficult for a person using a walker.

Check in was good but after this things went downhill.

Everything was alright, just as we expected it. The TV didn’t work in the first day but the next day the came to fix it.

Everything was alright, just as we expected it. The TV didn’t work in the first day but the next day the came to fix it.

Price looked okey when we booked it. Location was abit off and far away from everything in Haag. But okey if you just leave the highway to continue your travel next day. Safe gated private parking for the guests car which is nice and for free. We arrived and there were no staff in reception. We were told by the bartender to wait abit. The girl came about 15 min after our arrival and checked us in. We shouldn’t have to wait that long! The rooms are old, and the beds are a joke.. They are way too low.. and tiny! I think they were 70 or 80 cm wide only. And separated. In the bathroom there were still stains from other guest and hair on the sink. Toilet wasn’t cleaned properly as someone has peed in there and not flushed and it has urine stains. Stains on the walls and curtains too short. The whole room just feels outdated. The beds comfort were horrible. I could feel the springs through the mattress and way to soft! Would never stay here again. From a environmental perspective I think it’s a waste of plastic to have small shower gel bottles provided. It should be an attached bottle on the wall hanging instead rather than there small one time bottles that you use and throw away after one shower and there’s still some left in it.

Price looked okey when we booked it. Location was abit off and far away from everything in Haag. But okey if you just leave the highway to continue your travel next day. Safe gated private parking for the guests car which is nice and for free. We arrived and there were no staff in reception. We were told by the bartender to wait abit. The girl came about 15 min after our arrival and checked us in. We shouldn’t have to wait that long! The rooms are old, and the beds are a joke.. They are way too low.. and tiny! I think they were 70 or 80 cm wide only. And separated. In the bathroom there were still stains from other guest and hair on the sink. Toilet wasn’t cleaned properly as someone has peed in there and not flushed and it has urine stains. Stains on the walls and curtains too short. The whole room just feels outdated. The beds comfort were horrible. I could feel the springs through the mattress and way to soft! Would never stay here again. From a environmental perspective I think it’s a waste of plastic to have small shower gel bottles provided. It should be an attached bottle on the wall hanging instead rather than there small one time bottles that you use and throw away after one shower and there’s still some left in it.

Please clean, keep enough staff.