The location of the hotel is a couple of blocks away from the central plaza. Still, the rooms are oriented toward the interior with a garden setting so that I did not hear traffic noise. Staff was exceptionally helpful !!! and kind. The breakfast salon has intriguing colonial and/or republican paintings and wall decorations.

The location of the hotel is a couple of blocks away from the central plaza. Still, the rooms are oriented toward the interior with a garden setting so that I did not hear traffic noise. Staff was exceptionally helpful !!! and kind. The breakfast salon has intriguing colonial and/or republican paintings and wall decorations.

Beautiful. Exceptional service. Great water pressure (not common for historic buildings in downtown Cuenca).

Beautiful. Exceptional service. Great water pressure (not common for historic buildings in downtown Cuenca).

My brother and I stayed for 3 nights. The room is very clean, neat and plenty of immediate hot water. No need to wait so long for hot water to come down of the shower! The only thing is that we stayed the 1st night in a duplex room, it was a bit cold but they were nice enough to give us a heater. So be sure to ask for one. The nights get a bit cold. We extended our stay but switched to a lower level room with double Queen beds, 1. So I don't have to go up and down the stairs. It's a colonial building so there are no elevators. 2. There are no windows with natural sunlight. Some rooms, the window faces the corridor so you need to keep your blinds down for privacy. This makes it feel dark and without windows. Just the lamps and overhead light can be used. But overall it's a great stay. Would def. Recommend! Super clean, and safe to walk around, even at night!

My brother and I stayed for 3 nights. The room is very clean, neat and plenty of immediate hot water. No need to wait so long for hot water to come down of the shower! The only thing is that we stayed the 1st night in a duplex room, it was a bit cold but they were nice enough to give us a heater. So be sure to ask for one. The nights get a bit cold. We extended our stay but switched to a lower level room with double Queen beds, 1. So I don't have to go up and down the stairs. It's a colonial building so there are no elevators. 2. There are no windows with natural sunlight. Some rooms, the window faces the corridor so you need to keep your blinds down for privacy. This makes it feel dark and without windows. Just the lamps and overhead light can be used. But overall it's a great stay. Would def. Recommend! Super clean, and safe to walk around, even at night!

Staff go out of their way to ensure you are comfortable!

Staff go out of their way to ensure you are comfortable!