Dining options are very limited. Lift is very small. The facilities are not good.

Another lovely stay at the Cumberland, very clean, good facilities-bar staff a little Slow and uninterested and sometimes rude, reception staff wonderful as always! Would definitely recommend!

Another lovely stay at the Cumberland, very clean, good facilities-bar staff a little Slow and uninterested and sometimes rude, reception staff wonderful as always! Would definitely recommend!

we had a very good stay the fact that you have use of neighbouring hotels is a very good thing

I had a few issues when i first arrived but the lovely manager soon put those straight It was lovely to feel listened too, Food in this hotel is amazing both restaurants are well worth a visit Pool area a lovely touch as well

we had a very good stay the fact that you have use of neighbouring hotels is a very good thing

I had a few issues when i first arrived but the lovely manager soon put those straight It was lovely to feel listened too, Food in this hotel is amazing both restaurants are well worth a visit Pool area a lovely touch as well

Broken tiles next to the toilet, broken shower as water leaks from the top. Room was tiny. Overpriced for what it was. Won't be returning.

Broken tiles next to the toilet, broken shower as water leaks from the top. Room was tiny. Overpriced for what it was. Won't be returning.

Decoration could be better but everything was clean and tidy

Decoration could be better but everything was clean and tidy

We have had a fabulous time. Very friendly. Great location. Thank you. We will be back.

We have had a fabulous time. Very friendly. Great location. Thank you. We will be back.

The Cumberland is still one of the "better" hotels in Bournemouth, however the East Cliff area is somewhat run down with a few very run down or disused hotels. I had a single room which was compact but comfortable. The bathroom was clean and the towels were some of the best I've had in a hotel of late. Guest areas are kept clean & tidy and the swimming pool area looked good, I didn't use the pool.

The Cumberland is still one of the "better" hotels in Bournemouth, however the East Cliff area is somewhat run down with a few very run down or disused hotels. I had a single room which was compact but comfortable. The bathroom was clean and the towels were some of the best I've had in a hotel of late. Guest areas are kept clean & tidy and the swimming pool area looked good, I didn't use the pool.

Furniture tired . Staff excellent. Room clean and as it should be for a good 3 star hotel

Furniture tired . Staff excellent. Room clean and as it should be for a good 3 star hotel

Great location but really needs some TLC. Very outdated.

Definitely need to do renovation, hotel very tired. Worse hotel I have been.

Great location but really needs some TLC. Very outdated.

Definitely need to do renovation, hotel very tired. Worse hotel I have been.

Good location for the beach. 7min walk to where you get down to the beach. Hotel building is old, so rooms could do some renovation. Thin walls, you can hear your next door neighbours, so remember to bring your ear plugs! Outdoor pool is a plus! Food was good. Staff was friendly and welcoming. You can use the indoor pool for free at the next door hotel, but their staff were not friendly or helpful at all.

Good location for the beach. 7min walk to where you get down to the beach. Hotel building is old, so rooms could do some renovation. Thin walls, you can hear your next door neighbours, so remember to bring your ear plugs! Outdoor pool is a plus! Food was good. Staff was friendly and welcoming. You can use the indoor pool for free at the next door hotel, but their staff were not friendly or helpful at all.

What i didnt like is that because i booked on expedia i had to pay £12 per day for parking which is free if you book with the hotel.

What i didnt like is that because i booked on expedia i had to pay £12 per day for parking which is free if you book with the hotel.

On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.

On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.

Nice location overlooking the sea. Enjoyed a nice two course dinner and staff were very friendly. Would have given 5 stars if it hadn’t been so noisy, I could hear the guests next door talking and people walking about in the room above. Other than that it was fine

Nice location overlooking the sea. Enjoyed a nice two course dinner and staff were very friendly. Would have given 5 stars if it hadn’t been so noisy, I could hear the guests next door talking and people walking about in the room above. Other than that it was fine

Very enjoyable. Lovely hotel great staff good food. The pool and surroundings are fabulous. I booked a single room. That was a mistake. The 'ensuite ' was tiny. I haven't seen anything like it since the 1980s. Dreadful. The room was hot, it was a hot evening. The single glazed Crittal windows didn't close. In any case the AC units to the hotel were beneath the windows and were very noisy throughout the night. Very little sleep. Shame because everything else was great.

Very enjoyable. Lovely hotel great staff good food. The pool and surroundings are fabulous. I booked a single room. That was a mistake. The 'ensuite ' was tiny. I haven't seen anything like it since the 1980s. Dreadful. The room was hot, it was a hot evening. The single glazed Crittal windows didn't close. In any case the AC units to the hotel were beneath the windows and were very noisy throughout the night. Very little sleep. Shame because everything else was great.

Great hotel!!!! It should be rated 5⭐️⭐️⭐️⭐️⭐️ Thank you !!!