Hôtel was tired, and not as good as when we stayed before Covid

We stayed over on our way down to Biscarosse. The hotel is beautiful, wonderful friendly staff and very nice rooms like a home from home. The pool was lovely after a morning exploring the castle and local squares etc. I would absolutely recommend.

We stayed over on our way down to Biscarosse. The hotel is beautiful, wonderful friendly staff and very nice rooms like a home from home. The pool was lovely after a morning exploring the castle and local squares etc. I would absolutely recommend.

The swimming pool was TINY, pictures are deceptive. it was overrun with children the entire time we stayed, we didn’t find a single time to use it where we could even get in and out of the water with ease around the family that had taken over the area. Their swimming items were strewn along the edge of the pool area drying - towels, swimsuits, dressing gowns - everything. So it wasn’t picturesque it was a families washing line. The carpet in the room is the type that should be used on heavy traffic hotel corridors and airport lounges. It felt horrid underfoot, was made from plastic and was not nice to get out of bed on to. There was nothing luxurious or nice about it. It felt cheap. The curtains in our room had holes in all over. The cleaning products used within the hotel didn’t seem eco friendly. The bathroom products weren’t refilled, the coffee machine used single use pods that go to landfill. Sachets of all things to accompany it. The restaurant wasn’t equipped, nor would it accommodate vegetarian diners nevermind vegan diet. In this day and age this should be basic provisioning. Having ran chalets in France for ten years, this is easily doable and should be accommodated. Local supermarkets contain plenty of options to offer an vegan breakfast so I have no idea why this is so difficult or why cheese containing rennet as a vegetarian option is suggested. We arrived on a very hot day +32 to check in, and we had to stand waiting a long time while given dining suggestions.

The swimming pool was TINY, pictures are deceptive. it was overrun with children the entire time we stayed, we didn’t find a single time to use it where we could even get in and out of the water with ease around the family that had taken over the area. Their swimming items were strewn along the edge of the pool area drying - towels, swimsuits, dressing gowns - everything. So it wasn’t picturesque it was a families washing line. The carpet in the room is the type that should be used on heavy traffic hotel corridors and airport lounges. It felt horrid underfoot, was made from plastic and was not nice to get out of bed on to. There was nothing luxurious or nice about it. It felt cheap. The curtains in our room had holes in all over. The cleaning products used within the hotel didn’t seem eco friendly. The bathroom products weren’t refilled, the coffee machine used single use pods that go to landfill. Sachets of all things to accompany it. The restaurant wasn’t equipped, nor would it accommodate vegetarian diners nevermind vegan diet. In this day and age this should be basic provisioning. Having ran chalets in France for ten years, this is easily doable and should be accommodated. Local supermarkets contain plenty of options to offer an vegan breakfast so I have no idea why this is so difficult or why cheese containing rennet as a vegetarian option is suggested. We arrived on a very hot day +32 to check in, and we had to stand waiting a long time while given dining suggestions.

Superb hotel located right on the south bank of the Loire under the shadow of the Château. Excellent buffet breakfast and bar.

Superb hotel located right on the south bank of the Loire under the shadow of the Château. Excellent buffet breakfast and bar.

Excellent eco ethics, the staff were most welcoming, english spoken and the room was well appointed. The hotel was very close to the town centre, would book again

Excellent eco ethics, the staff were most welcoming, english spoken and the room was well appointed. The hotel was very close to the town centre, would book again

Staff and property were excellent. Breakfast was as beautiful as it was bountiful. Area nearby was perfect for walking and discovering shops and restaurants.

Staff and property were excellent. Breakfast was as beautiful as it was bountiful. Area nearby was perfect for walking and discovering shops and restaurants.

Great property in the center of everything. 1 min walk to Chateau. Breakfast was great also rooms have AC which is important in summer months.

Great property in the center of everything. 1 min walk to Chateau. Breakfast was great also rooms have AC which is important in summer months.

Fantastic Hotel and met all our expectations. Room was very good. Breakfast was superb. Very good value! Bar area very comfortable and drinks reasonably priced. Beautiful art deco style hotel with an amazing staircase. Very clean and tidy hotel. Staff were brilliant! Will definitely be staying here again particularly as the partner restaurant located across the courtyard was fablulous.

Fantastic Hotel and met all our expectations. Room was very good. Breakfast was superb. Very good value! Bar area very comfortable and drinks reasonably priced. Beautiful art deco style hotel with an amazing staircase. Very clean and tidy hotel. Staff were brilliant! Will definitely be staying here again particularly as the partner restaurant located across the courtyard was fablulous.

Loved the hotel, traditional and charming. Room was beautifully decorated.

Loved the hotel, traditional and charming. Room was beautifully decorated.

Nice location. Very nice staff and clean rooms.

Nice location. Very nice staff and clean rooms.

Absolutely fantastic. Good location 10 mins walk to castle. Very comfy bed. Good shower. Helpful staff. Plenty of parking.

Absolutely fantastic. Good location 10 mins walk to castle. Very comfy bed. Good shower. Helpful staff. Plenty of parking.

Top quality in every way. Delighted the hotel had its own parking too.

Lovely stay in a very pretty hotel

Lovely stay in a very pretty hotel

Top quality in every way. Delighted the hotel had its own parking too.

This a wonderful hotel facing the Loire on the front and Chateau Saumur on the back. It was a clean and luxurious and the staff are excellent. I will stay here if I come back to Saumur!

This a wonderful hotel facing the Loire on the front and Chateau Saumur on the back. It was a clean and luxurious and the staff are excellent. I will stay here if I come back to Saumur!

Everything was perfect !

Everything was perfect !

The staff were extremely friendly and very helpful, nothing was too much for them. The hotel and gardens felt truly french style. Our room was very well appointed with great view of the courtyard. We had an excellent meal in the partner restaurant within the hotel grounds. A truly wonderful location

The staff were extremely friendly and very helpful, nothing was too much for them. The hotel and gardens felt truly french style. Our room was very well appointed with great view of the courtyard. We had an excellent meal in the partner restaurant within the hotel grounds. A truly wonderful location

Charming small hotel. Very comfortable and well situated.