Sofitel Hangzhou Westlake
Hotel em Hangzhou
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e mais
Sobre este hotel
Luxury Hangzhou hotel connected to a shopping center, a quick walk to West Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
Mapa de Hangzhou
Atrações nas proximidades
Quartos disponíveis
Luxury King Room
Camas não especificadas • 45 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Superior Room, 2 Twin Beds
Camas não especificadas • 35 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite, 1 King Bed
Camas não especificadas • 60 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Room, 1 King Bed, Business Lounge Access
Camas não especificadas • 45 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury City View King Room
Camas não especificadas • 45 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
10.0 / 10.0
It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
10.0 / 10.0
It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
10.0 / 10.0
Next to the Westlake, very easy to access. Central location
10.0 / 10.0
Next to the Westlake, very easy to access. Central location
10.0 / 10.0
Convent location a block from West Lake, clean comfortable facility, would stay here again.
10.0 / 10.0
Convent location a block from West Lake, clean comfortable facility, would stay here again.
2.0 / 10.0
When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management
2.0 / 10.0
When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management
5.0 / 10.0
Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
5.0 / 10.0
Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
10.0 / 10.0
Very convenient. We were just across from the lake. Our junior suite booking including daily breakfasts and afternoon teas. Suite was tidied twice a day with fresh fruits provided daily. Hotel drivers offered good rates and good service.
10.0 / 10.0
Very convenient. We were just across from the lake. Our junior suite booking including daily breakfasts and afternoon teas. Suite was tidied twice a day with fresh fruits provided daily. Hotel drivers offered good rates and good service.
4.0 / 10.0
Great location next to the lake
4.0 / 10.0
Great location next to the lake
5.0 / 10.0
Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that.
Room is well taken care of by the service staff, excellent service.
5.0 / 10.0
Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that.
Room is well taken care of by the service staff, excellent service.
1.0 / 10.0
- 5 stars Hotel without good air-conditioner
- Not providing convenient room and comfort to the guests.
- Staff Hotel not even solving guests complaint.
- Air conditioner not running well, noisy room environment.
1.0 / 10.0
- 5 stars Hotel without good air-conditioner
- Not providing convenient room and comfort to the guests.
- Staff Hotel not even solving guests complaint.
- Air conditioner not running well, noisy room environment.
3.0 / 10.0
The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.
3.0 / 10.0
The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.
5.0 / 10.0
convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district
5.0 / 10.0
convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district
10.0 / 10.0
Near West lake
10.0 / 10.0
Near West lake
10.0 / 10.0
The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.
10.0 / 10.0
The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.
10.0 / 10.0
Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.
10.0 / 10.0
Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.
10.0 / 10.0
Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.
10.0 / 10.0
Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.
10.0 / 10.0
This property was amazing. For the location and price, it can't be beaten. It was a 3-minute walk to a fun part of the west lake with food and dining. The cabs were able to pull up to the front of the lobby. The service was really good. Can't way enough good things about this hotel. I will definitely be back
10.0 / 10.0
This property was amazing. For the location and price, it can't be beaten. It was a 3-minute walk to a fun part of the west lake with food and dining. The cabs were able to pull up to the front of the lobby. The service was really good. Can't way enough good things about this hotel. I will definitely be back
10.0 / 10.0
The staff were more than accommodating. They helped make my stay enjoyable.
10.0 / 10.0
The staff were more than accommodating. They helped make my stay enjoyable.
6.0 / 10.0
area for improvement for staff at dining room making noises while pulling the chairs during clearing
6.0 / 10.0
area for improvement for staff at dining room making noises while pulling the chairs during clearing
5.0 / 10.0
The room is one of the best we have stayed, the other greatest experience are the staffs we met, especially the gentlement Liu (小刘) from the conciege, he is
5.0 / 10.0
The room is one of the best we have stayed, the other greatest experience are the staffs we met, especially the gentlement Liu (小刘) from the conciege, he is
5.0 / 10.0
Great location, very helpful staff. Virus means breakfast is limited but still very good. Right by the lake, wonderful. Good English spoken. Room great too. Walking distance to lake,pagoda, shops. Thoroughly recommend.
5.0 / 10.0
Great location, very helpful staff. Virus means breakfast is limited but still very good. Right by the lake, wonderful. Good English spoken. Room great too. Walking distance to lake,pagoda, shops. Thoroughly recommend.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Hangzhou?
O preço médio de um alojamento em Hangzhou é de 37 € por noite. Este alojamento está 87 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Sofitel Hangzhou Westlake. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Sofitel Hangzhou Westlake. Aproveite a água!
Sofitel Hangzhou Westlake permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Sofitel Hangzhou Westlake?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.
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