I have stayed at multiple TownePlace Suites in the Detroit area. The location is the best for me. However the stock of items in the kitchen were minimal. When I asked the front desk for more glasses (we only had 2), I was offered the paper cups used for coffee. Granted this serves drink purposes, but I am in town with family and I like to offer a glass drink as I have at the other TownePlace Suites locations. There were only 2 spoons as well. There was no dish washing soap as I have had at the other TownePlace Suites locations. I really like the indoor pool.

Hotel was nice and quiet and in a great location

Hotel was nice and quiet and in a great location

Place was clean and had amenities available.

Place was clean and had amenities available.

Nice area, nice hotel, pleasant service!

Nice area, nice hotel, pleasant service!

Pool hours but hot tub was cold until last day.

Pool hours but hot tub was cold until last day.

Most terrible hotel stay I have had in a while. Hotels near by have crime coming in and out. The hotel had no pool towels, only 2 towels to a room. You could not access the pool without the master key and key machine was down at first therefore you needed to be escorted every time you went in and out of your room. You also needed a key card for the lights in the room to work but no one was told during check in. The breakfast was also not heated up prior to 7am when breakfast was supposedly to start. They definitely are short staffed and have limited resources. The coffee bar was covered in ants and the guy at the front desk showed NO care in the world. This all was only in a two nights stay!!

Most terrible hotel stay I have had in a while. Hotels near by have crime coming in and out. The hotel had no pool towels, only 2 towels to a room. You could not access the pool without the master key and key machine was down at first therefore you needed to be escorted every time you went in and out of your room. You also needed a key card for the lights in the room to work but no one was told during check in. The breakfast was also not heated up prior to 7am when breakfast was supposedly to start. They definitely are short staffed and have limited resources. The coffee bar was covered in ants and the guy at the front desk showed NO care in the world. This all was only in a two nights stay!!

Frankly was amazing and really helped us with all our needs and made us feel so comfortable! Probably there friendliest and easiest check in we've ever had traveling!! The room was clean and comfortable!

Nice clean room. Great beds. Spacious room. A little pricey. Tv remote didn’t work. Had to be let into pool as I’d cards didn’t work to get in ourselves. Price toooo high for room. Pool ladder step broken and cut my foot.

Frankly was amazing and really helped us with all our needs and made us feel so comfortable! Probably there friendliest and easiest check in we've ever had traveling!! The room was clean and comfortable!

Nice clean room. Great beds. Spacious room. A little pricey. Tv remote didn’t work. Had to be let into pool as I’d cards didn’t work to get in ourselves. Price toooo high for room. Pool ladder step broken and cut my foot.

The staff was wonderful!

The staff was wonderful!

I like the location, staff is friendly,didnt like the sound of the cars all night.

I like the location, staff is friendly,didnt like the sound of the cars all night.

I am writing to express my deepest disappointment regarding a recent experience I had at TownePlace Suites by Marriott Detroit Canton. I had made a reservation for a room at the TownePlace Suites by Marriott Detroit Canton for July 26 - July 27 due to losing power in my home as a result of a thunderstorm. I was eagerly looking forward to my stay as advertised upon booking with my 3 young children. Unfortunately, upon arriving at the hotel, I was informed that there was a power outage on the property defeating the purpose of my initial booking resulting in the inability to check into my room. This was extremely frustrating, as I had made the reservation in advance and had not been notified about any potential disruptions. What compounded the situation further was the treatment I received from a staff member named Joseph. Despite my valid concerns and frustrations, Joseph was dismissive and refused to provide me with his last name when asked as well as provided me with the incorrect contact information of the General Manager. He provided me with the business card from an entirely different hotel. This lack of professionalism, lack of integrity and transparency only served to heighten my dissatisfaction with the situation. Adding to the inconvenience, the location of the hotel required me to drive over 40 minutes in adverse driving conditions. Never again.

I am writing to express my deepest disappointment regarding a recent experience I had at TownePlace Suites by Marriott Detroit Canton. I had made a reservation for a room at the TownePlace Suites by Marriott Detroit Canton for July 26 - July 27 due to losing power in my home as a result of a thunderstorm. I was eagerly looking forward to my stay as advertised upon booking with my 3 young children. Unfortunately, upon arriving at the hotel, I was informed that there was a power outage on the property defeating the purpose of my initial booking resulting in the inability to check into my room. This was extremely frustrating, as I had made the reservation in advance and had not been notified about any potential disruptions. What compounded the situation further was the treatment I received from a staff member named Joseph. Despite my valid concerns and frustrations, Joseph was dismissive and refused to provide me with his last name when asked as well as provided me with the incorrect contact information of the General Manager. He provided me with the business card from an entirely different hotel. This lack of professionalism, lack of integrity and transparency only served to heighten my dissatisfaction with the situation. Adding to the inconvenience, the location of the hotel required me to drive over 40 minutes in adverse driving conditions. Never again.

Thank you it was amazing staff was wonderful my suit was outstanding thank you again.

Thank you it was amazing staff was wonderful my suit was outstanding thank you again.

For being a fairly new hotel the room was dirty and the sheets were worn and thin. Some members of guest services were rude and barely spoke English. They charged us for high speed internet when we only signed in for free internet. Didn’t clean room our or even exchange towels during our 3 nights stay. I don’t recommend this hotel.

For being a fairly new hotel the room was dirty and the sheets were worn and thin. Some members of guest services were rude and barely spoke English. They charged us for high speed internet when we only signed in for free internet. Didn’t clean room our or even exchange towels during our 3 nights stay. I don’t recommend this hotel.

Front desk staff was friendly and lovely and went above and beyond to make sure we had a quiet room

Front desk staff was friendly and lovely and went above and beyond to make sure we had a quiet room

I want to recognize Franci? We wanted to cancel one night and have a late check out for the first night, as we wanted to get back on the road. He was very accommodating in working things out, as we had booked with Expedia. He called his Manager at home to ensure all was ok to allow this. Thank you

Bathroom was off... it was like someone has just used the toilet when we arrived. There are streaks of urine in the toilet bowl. Saw some dirt on the walls of the bathroom, it was like accumulated dust hanging, lacking of towels supplies and bath supplies. We got one of their biggest suite 2bedrooms , 5 of us are staying, but the supplies are very poor. YES WE CAN REQUEST , we have to walk to the front desk and asked. Still , isnt it hasstle to our part ? They have good guest relations, BUT rooms are very poor when it comes to cleanliness and supplies

Other than finding the hotel which is tucked back behind other hotels everything was great.

All very good - Advertise free shuttle from the airport but no longer offered - had to use Uber

All very good - Advertise free shuttle from the airport but no longer offered - had to use Uber