Overall the room was clean and bright and the facilities, dining experiences were excellent. The only thing that marred the stay was the reception staff sticking strictly to the check in time. Unable to get a better flight time we arrived into the GC around 09:00. It was a long wait to get up to our room so we could crash for a couple of hours of much needed to sleep.

Easy and relaxing

Easy and relaxing

Great spot!

Great spot!

We had an amazing stay at the hotel and really enjoyed all the fun and activities around the areas. It was a perfect place and we will look forward coming back again.

We had an amazing stay at the hotel and really enjoyed all the fun and activities around the areas. It was a perfect place and we will look forward coming back again.

Everything about Mantra on Salt was exactly what we expected.

Everything about Mantra on Salt was exactly what we expected.

Check-in was first class. Raj was very helpful. We really enjoyed our stay but there was an obvious staff shortage- no bar or pool service, no housekeeping during a three day stay.

Check-in was first class. Raj was very helpful. We really enjoyed our stay but there was an obvious staff shortage- no bar or pool service, no housekeeping during a three day stay.

The access to the beach was excellent, the walking tracks were well maintained. There was good access to shopping and eating options

The access to the beach was excellent, the walking tracks were well maintained. There was good access to shopping and eating options

I had a good stay lovely staff and surroundings but pretty ordinary room I felt. Very sparce bit unfriendly not any bickies to have with my cup of tea no mini bar etc

I had a good stay lovely staff and surroundings but pretty ordinary room I felt. Very sparce bit unfriendly not any bickies to have with my cup of tea no mini bar etc

Large bed and had the pillows that I needed.

Large bed and had the pillows that I needed.

I reported that the unit had hair around the bath and there was a hair in the fridge. The person on the front desk did offer a different room but I did advise I didn’t want to move, it was too late for me to move all of the cases ect. He took photos on his camera. Was advised that the cleaners would come in tomorrow and do another clean. After we got back in the afternoon, I took some tissue paper to test the cleanliness and wiped under the sink in the bathroom, there was dust and hair on the tissue. We were offered $50 on the first night towards some food at the restaurant Season, I looked at the sample menu online thinking I would like the food only to check at breakfast to see the menu was nothing like was online, I realise this online menu was only a sample. Decided then to go to the Cove Bar in the Pepper’s reception area so asked the breakfast staff what time did it close. Advised 5pm. This is also online, I did not see food closes at 4pm. So arrived at 4.30pm asking for food to be told it closed at 4pm. Went back across the road to Salt and enquired if there was any room service. No room service. Asked if the cocktail bar was opened, this was Thursday night, no not opened till Friday night. Went back across to Pepper’s bar and had a couple of drinks there but was told the function was about to start but we could have a table to the side. I have travelled extensively locally and internationally many times. First time at this hotel, very disappointed.

I reported that the unit had hair around the bath and there was a hair in the fridge. The person on the front desk did offer a different room but I did advise I didn’t want to move, it was too late for me to move all of the cases ect. He took photos on his camera. Was advised that the cleaners would come in tomorrow and do another clean. After we got back in the afternoon, I took some tissue paper to test the cleanliness and wiped under the sink in the bathroom, there was dust and hair on the tissue. We were offered $50 on the first night towards some food at the restaurant Season, I looked at the sample menu online thinking I would like the food only to check at breakfast to see the menu was nothing like was online, I realise this online menu was only a sample. Decided then to go to the Cove Bar in the Pepper’s reception area so asked the breakfast staff what time did it close. Advised 5pm. This is also online, I did not see food closes at 4pm. So arrived at 4.30pm asking for food to be told it closed at 4pm. Went back across the road to Salt and enquired if there was any room service. No room service. Asked if the cocktail bar was opened, this was Thursday night, no not opened till Friday night. Went back across to Pepper’s bar and had a couple of drinks there but was told the function was about to start but we could have a table to the side. I have travelled extensively locally and internationally many times. First time at this hotel, very disappointed.

Great clean room

Great clean room

Easy check in and parking

Easy check in and parking

Great service friendly staff. Easy check in.

Great service friendly staff. Easy check in.

Our room and the resort in general was a little tired. The coffee shop was closed (only open Thursday to Sunday) as we were there on a Monday Tuesday as were most of the good restaurants in the area. Carpark was inconvenient and a long way from the rooms, with luggage. We did ask on the first day for a coffee cup as one was missing, this did not arrive. Air conditioner did not work, but we weren't there long enough to report or need it.

Our room and the resort in general was a little tired. The coffee shop was closed (only open Thursday to Sunday) as we were there on a Monday Tuesday as were most of the good restaurants in the area. Carpark was inconvenient and a long way from the rooms, with luggage. We did ask on the first day for a coffee cup as one was missing, this did not arrive. Air conditioner did not work, but we weren't there long enough to report or need it.

Very impressed by the cleanliness of the rooms and the hospitality of the whole staff. Definitely a good choice to stay.

Very impressed by the cleanliness of the rooms and the hospitality of the whole staff. Definitely a good choice to stay.

We stayed in a sigle room studio that was very well appointed

We stayed in a sigle room studio that was very well appointed

Close to the beach. Our booking was mucked up though. Id asked for 2 beds and we got a king. The receptionist had to rush around and make up beds for us. She told us the housekeepers would come in and do them properly for us but that never happened.