The hotel was great, remodeled, room clean and new like, but the outside is scary. Getting there was and adventure walking around all the crazyness.

The hotel was great, remodeled, room clean and new like, but the outside is scary. Getting there was and adventure walking around all the crazyness.

Great

Great

The property was situated in a neighborhood that was not what we expected. It was not properly described in the information provided on Expedia. Although it was somewhat safe, there were a number of street people in the general vicinity of the hotel. The picture on the platform is somewhat deceiving as my wife and I pictured a much quieter neighborhood. It is situated on a commercial block that is home to storefronts and other local businesses. There are no restaurants or drinking establishments nearby.

The property was situated in a neighborhood that was not what we expected. It was not properly described in the information provided on Expedia. Although it was somewhat safe, there were a number of street people in the general vicinity of the hotel. The picture on the platform is somewhat deceiving as my wife and I pictured a much quieter neighborhood. It is situated on a commercial block that is home to storefronts and other local businesses. There are no restaurants or drinking establishments nearby.

Very clean

Very clean

The hosts were nice and attentive.

The hosts were nice and attentive.

Close to Washington high and harlem love it

Close to Washington high and harlem love it

The inside of the hotel was nice and the staff was top notch. Would have been nice to have at least a continental breakfast. The location of the hotel was very poor but I realize the staff can’t do anything about that. I probably would not stay again bc of the location. Sorry.

The inside of the hotel was nice and the staff was top notch. Would have been nice to have at least a continental breakfast. The location of the hotel was very poor but I realize the staff can’t do anything about that. I probably would not stay again bc of the location. Sorry.

We enjoyed our stay at the hotel, staff were friendly and helpful and the hotel is well maintained and clean. Lots of restaurants and shops around with chose access to the metro station. The area around the hotel is a bit messy and dirty but we didn't feel it was unsafe. If we go back in that area we'll definitely stay there again.

We enjoyed our stay at the hotel, staff were friendly and helpful and the hotel is well maintained and clean. Lots of restaurants and shops around with chose access to the metro station. The area around the hotel is a bit messy and dirty but we didn't feel it was unsafe. If we go back in that area we'll definitely stay there again.

staff was very pleasant and house keeping was good

They need to have new pillows because they have is like crackers

They need to have new pillows because they have is like crackers

The property was much smaller than on the photos. Rooms were not even big enough to open a suitcase on the floor. The mattress was extra hard and uncomfortable and did not get very good sleep at all. I had my son with me and outside of the hotel is a lot of homeless and vagrants walking around and will walk up to you and ask for money or for you to buy them food. It’s a very unsafe situation if you have kids with you.

The property was much smaller than on the photos. Rooms were not even big enough to open a suitcase on the floor. The mattress was extra hard and uncomfortable and did not get very good sleep at all. I had my son with me and outside of the hotel is a lot of homeless and vagrants walking around and will walk up to you and ask for money or for you to buy them food. It’s a very unsafe situation if you have kids with you.

Everything was fine for what needed the room for, just a place to sleep.

Everything was fine for what needed the room for, just a place to sleep.

Property was nice and clean. Service was excellent!!! All the staff was polite and on top of it. The area itself is not the best. The hotel is excellent!

Property was nice and clean. Service was excellent!!! All the staff was polite and on top of it. The area itself is not the best. The hotel is excellent!

Friendly staff

staff is very nice and welcoming

staff is very nice and welcoming

Friendly staff

I really liked it and have no complains. However, if you book this Hotel you need to know that you will be right in the Bronx. The Hotel itself is amazing, very new and clean and the Serivce is great too. If you step outside tho there is a whole different environment (Dirty and a lot of homeless and drugaddicted people). I never felt unsafe tho, and the supermarket right infront the Hotel is great too.

I really liked it and have no complains. However, if you book this Hotel you need to know that you will be right in the Bronx. The Hotel itself is amazing, very new and clean and the Serivce is great too. If you step outside tho there is a whole different environment (Dirty and a lot of homeless and drugaddicted people). I never felt unsafe tho, and the supermarket right infront the Hotel is great too.

I was stunned at how nice the room was. On the small side but certainly very adequate, clean, immaculate bathroom, nice toiletries, comfortable bed, excellent air conditioning, quiet, hot water - everything appeared to be brand new and worked flawlessly. Was I the first guest? I would give the room 10plus. The price was very reasonable. Great value. It is near LaGuardia in the Bronx in a very questionable neighborhood but the Melrose was great / thought I was in midtown Manhattan! Noticed Burger King and Duncan Donuts just steps away and other convenience shopping near. I think the neighborhood is trying to improve. I would definitely stay there again!