Check in is 2pm,but arrived early and was checked in. Unhappy with room so porter called reception and room changed. Hotel was clean and staff friendly and helpful. Downside was no fridge or kettle in rooms.

I changed rooms 3 times and then eventually got a good room. No one willingness by to help you. Maryam at the receiptionist was the only person who helped with the rooms. I would not recommend this hotel to anyone if you are wanting 4*

Very run down and untidy. Cleanliness was also questionable and staff were not helpful nor friendly.

Very run down and untidy. Cleanliness was also questionable and staff were not helpful nor friendly.

From check in some of the staff are rude .. the reception staff are not overly helpful and we would be stood waiting for a while before being helped. The breakfast food is not good, very limited options if you don’t want salad. I wouldn’t recommend it if you are looking for somewhere with good food. However our room was great, we had a premium with sea view and the balcony was nice, comfy bed. The cleanliness was okay although I don’t think much more was done than cleaning the floors and replacing toiletries. Even though the sun was out there is a breeze by the pool, probably because the hotel is on a hill.

From check in some of the staff are rude .. the reception staff are not overly helpful and we would be stood waiting for a while before being helped. The breakfast food is not good, very limited options if you don’t want salad. I wouldn’t recommend it if you are looking for somewhere with good food. However our room was great, we had a premium with sea view and the balcony was nice, comfy bed. The cleanliness was okay although I don’t think much more was done than cleaning the floors and replacing toiletries. Even though the sun was out there is a breeze by the pool, probably because the hotel is on a hill.

Great hotel, overall very friendly staff. It was very disappointing with the reception staff, long waits and queues. And the staff didn’t seem to know what they were doing. Food options could be better overall.

Great hotel, overall very friendly staff. It was very disappointing with the reception staff, long waits and queues. And the staff didn’t seem to know what they were doing. Food options could be better overall.

Waited 1 hour for my room little or no customer service throughout very poor breakfast

Waited 1 hour for my room little or no customer service throughout very poor breakfast

Having the premium room helps, lifts a bit slow as stated by other guests. Premium room - modern facilities, only negative - pillow too hard.

Having the premium room helps, lifts a bit slow as stated by other guests. Premium room - modern facilities, only negative - pillow too hard.

The breakfast was was absolutely the same every day, but overall my stay was satisfactory.

The breakfast was was absolutely the same every day, but overall my stay was satisfactory.

Overall very good value for the affordable price. Room matched the expectations from the pictures. Staff were helpful and friendly. Breakfast was also great including omelette- and pancake bar. One of the elevators was not in use and the two remaining didn't work in sync, so bit of frustration and waiting due to that. Pool area was cozy but the water quite freezing. Fitness room was also very rudimentary.

Overall very good value for the affordable price. Room matched the expectations from the pictures. Staff were helpful and friendly. Breakfast was also great including omelette- and pancake bar. One of the elevators was not in use and the two remaining didn't work in sync, so bit of frustration and waiting due to that. Pool area was cozy but the water quite freezing. Fitness room was also very rudimentary.

nice

nice

I was originally hesitant in booking this hotel, but I was pleasantly happy that I booked here. The location is near the beach and local restaurant. Also, it is close to the main road, so its easy to catch a taxi (side note make sure the meter is running and not turned off). I was on the 8th floor with a view of the mountain, the room came with a balcony. The breakfast buffet was good, it had a good selection of items to pick from. The pool was very cold for me and so was the hot tub. There is no iron in the room, only pressing service is available. I have to comment on once thing, there was a group of guest who where mentally disabled, and the staff were so good with them and helpful. this made me so happy to see that everyone is accommodated, no matter who you are. Having a son with a disability as well, made me feel happy to know that a hotel and staff like this exist. If I every have to return, I will pick this hotel again. Side note, there is renovations happening at the hotel. The other floors did seem dated. Also if you find an honest taxi driver, try and get their contact info, so you can use them for other trips. All in all a good hotel.

I was originally hesitant in booking this hotel, but I was pleasantly happy that I booked here. The location is near the beach and local restaurant. Also, it is close to the main road, so its easy to catch a taxi (side note make sure the meter is running and not turned off). I was on the 8th floor with a view of the mountain, the room came with a balcony. The breakfast buffet was good, it had a good selection of items to pick from. The pool was very cold for me and so was the hot tub. There is no iron in the room, only pressing service is available. I have to comment on once thing, there was a group of guest who where mentally disabled, and the staff were so good with them and helpful. this made me so happy to see that everyone is accommodated, no matter who you are. Having a son with a disability as well, made me feel happy to know that a hotel and staff like this exist. If I every have to return, I will pick this hotel again. Side note, there is renovations happening at the hotel. The other floors did seem dated. Also if you find an honest taxi driver, try and get their contact info, so you can use them for other trips. All in all a good hotel.

In the site Check in at 2pm, We arrived at 3:30pm i do check in but we get the room after 1h45 min bad management and there is no communication between reception and house keeping to make the room is ready to the guest. On this time too many complaints from another guest the same problem.

In the site Check in at 2pm, We arrived at 3:30pm i do check in but we get the room after 1h45 min bad management and there is no communication between reception and house keeping to make the room is ready to the guest. On this time too many complaints from another guest the same problem.

the hotel was old and smelly. It was noisy and had the facilities I expected. exercise room was dirty and the equipment was broken. I rate the hotel Max 2 stars.

the hotel was old and smelly. It was noisy and had the facilities I expected. exercise room was dirty and the equipment was broken. I rate the hotel Max 2 stars.

First day, kept as waiting when the check in time was 15:00 , made as wait half hour till we got our room, when we asked why u taking to long the response was if you don't like waiting than go in a rude way . Once we gotbto the room the safe was not working, i complaint, they tried fixing it but they couldn't, in return they should've give me Alternative but no. There was lady doing breakfast making paratha, i ask to make me fresh hot paratha for me , she turned around started being rude , saying there is ready made one take those one very rudely, the bath tub was very dirty

Great place to stay in agadir city . I like everything about it place very clean great customer service very close to the ocean has in side parking

Great place to stay in agadir city . I like everything about it place very clean great customer service very close to the ocean has in side parking

refused me to stay at hotel after checking in? Apparently i needed to go to the police station and provide them with a letter never had a issue with any other hotel in Morocco before!

refused me to stay at hotel after checking in? Apparently i needed to go to the police station and provide them with a letter never had a issue with any other hotel in Morocco before!

I have stayed at this hotel thinking its family friendly as it says, no kids club were open, no amusement for the children, pools were always cold, poor customer service, very bad experience would not go back at all.

Horrible hotel staff. We were humiliated by tge staff we were treated badly. I reported that to expedia on the phone.

Horrible hotel staff. We were humiliated by tge staff we were treated badly. I reported that to expedia on the phone.