Booked three rooms for five nights. The location is impeccable and free parking is a big plus. The Chinese staff are very nice and friendly. However the foreign staff are not. The young white lady in the lobby is kind of arrogant and does not greet guests at all (at least not to Chinese guests). Secondly, one of the rooms (1036) has pretty bad smoking odor and we had to move the kids to other rooms that are pretty far away from the elevator.

Booked three rooms for five nights. The location is impeccable and free parking is a big plus. The Chinese staff are very nice and friendly. However the foreign staff are not. The young white lady in the lobby is kind of arrogant and does not greet guests at all (at least not to Chinese guests). Secondly, one of the rooms (1036) has pretty bad smoking odor and we had to move the kids to other rooms that are pretty far away from the elevator.

Check in was very fast My room was 1037 Big and clean Fast internet Breakfast: Simple but very good. Shrimp and pork dumplings were to die for. I ate 10 of them. All hotel staff was very nice. They called a taxi right away when I needed one. No laundry facilities but the front office was able to locate one for me This hotel is next to the river with great night views of the Oriental Pearl Tower. I had a facial at the Spa. The lady that helped me was very nice.

Check in was very fast My room was 1037 Big and clean Fast internet Breakfast: Simple but very good. Shrimp and pork dumplings were to die for. I ate 10 of them. All hotel staff was very nice. They called a taxi right away when I needed one. No laundry facilities but the front office was able to locate one for me This hotel is next to the river with great night views of the Oriental Pearl Tower. I had a facial at the Spa. The lady that helped me was very nice.

Attentive, efficient and professional service — from Front desk, concierge, room service, lobby lounge, guest service, and last but not the least, housekeeping… the hotel is very well managed and makes us feel welcomed. Location is convenient right on Suzhou River, beautiful small parks and only 10 minutes walk to the Bund. 靜中帶旺. It’s our fifth stay and we look forward to our next visit.

Attentive, efficient and professional service — from Front desk, concierge, room service, lobby lounge, guest service, and last but not the least, housekeeping… the hotel is very well managed and makes us feel welcomed. Location is convenient right on Suzhou River, beautiful small parks and only 10 minutes walk to the Bund. 靜中帶旺. It’s our fifth stay and we look forward to our next visit.

Nice service. comfortable space.

Nice service. comfortable space.

It is a very nice hotel on 188 North Suzhou Road. A wonderful location for taking beautiful pictures of the landmarks. Hotel staff are all very polite and friendly. The gentleman, Jerry Pan, who registered me and my husband at check-in, is very professional. He made sure everything was resolved at our satisfaction. We rented the premier room on the sixth floor with a big balcony overseeing the Suzhou Creek and a direct view to the Oriental Pearl TV Tower area. The day time view was great but the night time view with the light show was a breathtaking beauty you can ever see a commercial district. I think there are several restaurants in the hotel. We only tried the Chinese Restaurant at the 1st floor and the breakfast at the 2nd floor. The breakfast was a half buffet that you can choose one of the three set breakfasts and get more rest from buffet. Food is overall pretty good. There is an Italian restaurant on the other side of the sixth floor separated from the guest room by security which also has great views if you can’t get a room with the view and the balcony.

It is a very nice hotel on 188 North Suzhou Road. A wonderful location for taking beautiful pictures of the landmarks. Hotel staff are all very polite and friendly. The gentleman, Jerry Pan, who registered me and my husband at check-in, is very professional. He made sure everything was resolved at our satisfaction. We rented the premier room on the sixth floor with a big balcony overseeing the Suzhou Creek and a direct view to the Oriental Pearl TV Tower area. The day time view was great but the night time view with the light show was a breathtaking beauty you can ever see a commercial district. I think there are several restaurants in the hotel. We only tried the Chinese Restaurant at the 1st floor and the breakfast at the 2nd floor. The breakfast was a half buffet that you can choose one of the three set breakfasts and get more rest from buffet. Food is overall pretty good. There is an Italian restaurant on the other side of the sixth floor separated from the guest room by security which also has great views if you can’t get a room with the view and the balcony.

The hotel room was spacious, clean and orderly. What was disappointing was that the terrace open time was too short. I tried to stop by in the evening around 10PM and the restaurant was already closed and we can’t access the terrace to have a view of the Bund, which was the primary reason we booked this hotel.

The hotel room was spacious, clean and orderly. What was disappointing was that the terrace open time was too short. I tried to stop by in the evening around 10PM and the restaurant was already closed and we can’t access the terrace to have a view of the Bund, which was the primary reason we booked this hotel.

Simply wao, what a great hotel, beautiful, modern, new, great people attending sadly the language barrier and lack of English was a problem to comunícate. But besides that, great. Must work on areas to enjoy after 8 pm. Everything closed and that is no good for customers.

Simply wao, what a great hotel, beautiful, modern, new, great people attending sadly the language barrier and lack of English was a problem to comunícate. But besides that, great. Must work on areas to enjoy after 8 pm. Everything closed and that is no good for customers.

What a great hotel. extraordinary hotel. Everything great. However no night life at all. That was a real miss

The staff took an extra step to help me chasing back the cell phone I left in taxi. Keep up the good job please ! :)

The staff took an extra step to help me chasing back the cell phone I left in taxi. Keep up the good job please ! :)

New and very beautyful hotel. Also in the perfect location for tour

Everything was absolutely top notch! Staff was outstanding and so was the facilities.

Everything was absolutely top notch! Staff was outstanding and so was the facilities.

Excellent and comfortable with welcoming staff. Recommended for someone looking for high standards

Great hotel! Only wish they spoke more English:). They do try to accommodate and the property is gorgeous.

Booked the Bellagio Shanghai for a surprise birthday weekend for the missus, having been to their Lago restaurant I was curious how the room itself would hold up. Everything about the hotel looks/smells new, from the lobby, elevator to the room itself. Our room was a little difficult to access as the "shortcut" was turned into a storage area so we had to take the long route. The room itself was tastefully done with a long foyer and a spacious bathroom area before you enter the living quarter. The living area had plenty of room even with our little one's extra bed in place. We booked the deluxe riverview room and you get a slice of the view of the Bund. Knowing about the occasion prior, the hotel had prepared a small cake and a bouquet of flower to the missus's delight. Other than that, the breakfast selection was good and the staff were pleasant to deal with. One thing however, one afternoon we walked into our room with the front door wide open and two hotel staff standing inside. Turned out our housekeeper (who was very pleasant) found a leak in the bathroom and they had sent someone up to fix it. After a while we were offered an upgrade to another room while we wait by hanging out at the pool. The pool and jacuzzi were great especially since we were the only ones there. In all, the Bellagio Shanghai feels like a gem hidden in the Hongkou district, with a certain "luxury goods brand" hotel which is more well known and more expensive that's nearby.

Booked the Bellagio Shanghai for a surprise birthday weekend for the missus, having been to their Lago restaurant I was curious how the room itself would hold up. Everything about the hotel looks/smells new, from the lobby, elevator to the room itself. Our room was a little difficult to access as the "shortcut" was turned into a storage area so we had to take the long route. The room itself was tastefully done with a long foyer and a spacious bathroom area before you enter the living quarter. The living area had plenty of room even with our little one's extra bed in place. We booked the deluxe riverview room and you get a slice of the view of the Bund. Knowing about the occasion prior, the hotel had prepared a small cake and a bouquet of flower to the missus's delight. Other than that, the breakfast selection was good and the staff were pleasant to deal with. One thing however, one afternoon we walked into our room with the front door wide open and two hotel staff standing inside. Turned out our housekeeper (who was very pleasant) found a leak in the bathroom and they had sent someone up to fix it. After a while we were offered an upgrade to another room while we wait by hanging out at the pool. The pool and jacuzzi were great especially since we were the only ones there. In all, the Bellagio Shanghai feels like a gem hidden in the Hongkou district, with a certain "luxury goods brand" hotel which is more well known and more expensive that's nearby.

Amazing experience good food overall awsum

Amazing experience good food overall awsum

Nice hotel. Staff are good. This is a true five star hotel. Would be nice if there was a casino! The plates and silverware in the room were dirty, and that was disgusting. But other than that, everything is great.