The stay was excellent. However Hotels.com had posted a pic of the penthouse suite that I booked at a excellent rate, and I did not get that room, however the stay , breakfast was good.

The stay was excellent. However Hotels.com had posted a pic of the penthouse suite that I booked at a excellent rate, and I did not get that room, however the stay , breakfast was good.

The property is beautiful, even though we only stayed for one night. The staff who welcomed us at the reception were wonderful, and we enjoyed walking around the beach. We had breakfast the next morning before we left, though the breakfast staff weren’t as welcoming as those at reception. I suppose not everyone is a morning person.

The property is beautiful, even though we only stayed for one night. The staff who welcomed us at the reception were wonderful, and we enjoyed walking around the beach. We had breakfast the next morning before we left, though the breakfast staff weren’t as welcoming as those at reception. I suppose not everyone is a morning person.

The lowest ranking is given solely due to the design of the room we had which should never have been given to a couple. The hotel is modern, secure, well located and there are lots of restaurants available. The room we were given, 611, was by far the smallest we had at any of the ten hotels we stayed in during our holiday in South Africa. However, the worst feature was the fact that the toilet, washbasin and shower were integral to the bedroom. Even though the toilet and shower were surrounded by opaque glass you could still see a person inside. This was particularly the case when the lights were on. Obviously there were gaps so that the doors could be opened and closed. This meant that you could see and hear everything the person was doing. Even worse the light switches turned all the room lights on and off at once. Therefore if you needed to get up during the night you had to turn all the lights on, thereby waking your partner up so that they could "enjoy" the experience of you using the toilet! The room would be fine for single occupancy, which judging from there being only one glass is how it is normally used. However, why anyone should think such a room is suitable for two is incomprehensible to me. On our second evening we were offered a different room but we had to leave early the next day so did not take up the offer. So rooms which are not like what I have described are available if you decide to stay here.

The lowest ranking is given solely due to the design of the room we had which should never have been given to a couple. The hotel is modern, secure, well located and there are lots of restaurants available. The room we were given, 611, was by far the smallest we had at any of the ten hotels we stayed in during our holiday in South Africa. However, the worst feature was the fact that the toilet, washbasin and shower were integral to the bedroom. Even though the toilet and shower were surrounded by opaque glass you could still see a person inside. This was particularly the case when the lights were on. Obviously there were gaps so that the doors could be opened and closed. This meant that you could see and hear everything the person was doing. Even worse the light switches turned all the room lights on and off at once. Therefore if you needed to get up during the night you had to turn all the lights on, thereby waking your partner up so that they could "enjoy" the experience of you using the toilet! The room would be fine for single occupancy, which judging from there being only one glass is how it is normally used. However, why anyone should think such a room is suitable for two is incomprehensible to me. On our second evening we were offered a different room but we had to leave early the next day so did not take up the offer. So rooms which are not like what I have described are available if you decide to stay here.

I always like this hotel! Staff are fab, location is spot on! Only comment is rooms are cold in June and they’ve removed the robes from the suites and don’t have any spare for the standard rooms. I didn’t enjoy having to wear my coat inside to keep warm.

I always like this hotel! Staff are fab, location is spot on! Only comment is rooms are cold in June and they’ve removed the robes from the suites and don’t have any spare for the standard rooms. I didn’t enjoy having to wear my coat inside to keep warm.

Hotel rooms like it is in need of refurbishment Jeera restaurant was excellent. Probably the best breakfast I have had at any hotel

Hotel rooms like it is in need of refurbishment Jeera restaurant was excellent. Probably the best breakfast I have had at any hotel

I enjoyed my stay at Suncoast Hotel as the hotel met my expectations. Friendly staff, good breakfast and clean room.

I enjoyed my stay at Suncoast Hotel as the hotel met my expectations. Friendly staff, good breakfast and clean room.

Incredible staff

Incredible staff

This was my 10th stay at the property, I noticed housekeeping is not as my past stays, you have to continuously ask for basic things that should be in the room like bath towels.

Clean place .. nice food

Clean place .. nice food

The Hotel is well placed for families because the restaurants, casino, movie theatre are downstairs which is convenient. The rooms are clean and functional however, the cleaners need to pay attention to detail as there is noticeable black mildew buildup in the shower. Vegetarian breakfast must be requested although the chef frying the eggs seemed to take my request grudgingly.

The Hotel is well placed for families because the restaurants, casino, movie theatre are downstairs which is convenient. The rooms are clean and functional however, the cleaners need to pay attention to detail as there is noticeable black mildew buildup in the shower. Vegetarian breakfast must be requested although the chef frying the eggs seemed to take my request grudgingly.

Was amazing

Was amazing

Not what was expected, especially after paying R4000 for a 3 night stay

Not what was expected, especially after paying R4000 for a 3 night stay

The hotel is good and the breakfast as well. However, even though is close to the sea, I was advised not to walk around as it is not safe, and is a hit dodgy the area. It is also not so close to the city center. The hotel is connected to a Casino area, which also by default also might bring a weird vibe when you walk a bit outside. But besides that, the hotel, the facilities and the people are great.

The hotel is good and the breakfast as well. However, even though is close to the sea, I was advised not to walk around as it is not safe, and is a hit dodgy the area. It is also not so close to the city center. The hotel is connected to a Casino area, which also by default also might bring a weird vibe when you walk a bit outside. But besides that, the hotel, the facilities and the people are great.

We enjoyed our stay. Location was right by the beach which was what we liked most.

We enjoyed our stay. Location was right by the beach which was what we liked most.

Not value for money. The rooms are not soundproof. There was old wet dust at the tea station. Breakfast was medoicre. The overall room cleanliness was quiet average. Rooms are tiny and definitely not a 4star accommodation. Very Disappointing.

Not value for money. The rooms are not soundproof. There was old wet dust at the tea station. Breakfast was medoicre. The overall room cleanliness was quiet average. Rooms are tiny and definitely not a 4star accommodation. Very Disappointing.

The hire is right by the beach and have a few eateries, from desk staffs don’t take ownership of your experience.

The hire is right by the beach and have a few eateries, from desk staffs don’t take ownership of your experience.

The hotel is in a good location. The bathroom is old and needs to be cleaned properly as there is mould build up on the basin and although pointed out to staff, still remained uncleaned. Breakfast is really poor, worst in the Tsogo Sun group.