We visited this hotel 4 years ago and it was perfect so we returned. Not the same story this time. Staff were all new and hardly any could speak English. We hoped to enjoy the all inclusive food and drinks as we did previously but these are now very poor. Cold food and salad ranges were very good but the hot choices were terrible. Very little choice, had no taste and was never hot. The drinks available were beer, wine, gin, vodka and brandy, though there was a shortage of vodka so this was temporarily unavailable. Staff had no knowledge of how to make cocktails with what they had available, and couldn’t understand what we asked for. We asked several times if we could speak to the manager to discuss getting local spirits, as stated in the hotel description, but she refused to leave her office to speak to us. We received a lot of help from Fatima, the lovely guest relations lady, but she could only do so much as the rude manager was unhelpful to her also. Suleyman the head barman also tried to help but again, was unable to provide the drinks we asked for due to management not cooperating. Other guests in the hotel had been asking for other things with no success. The hotel itself is beautiful and in a perfect location. All staff try to help when they can but the new manager leaves a lot to be desired

We visited this hotel 4 years ago and it was perfect so we returned. Not the same story this time. Staff were all new and hardly any could speak English. We hoped to enjoy the all inclusive food and drinks as we did previously but these are now very poor. Cold food and salad ranges were very good but the hot choices were terrible. Very little choice, had no taste and was never hot. The drinks available were beer, wine, gin, vodka and brandy, though there was a shortage of vodka so this was temporarily unavailable. Staff had no knowledge of how to make cocktails with what they had available, and couldn’t understand what we asked for. We asked several times if we could speak to the manager to discuss getting local spirits, as stated in the hotel description, but she refused to leave her office to speak to us. We received a lot of help from Fatima, the lovely guest relations lady, but she could only do so much as the rude manager was unhelpful to her also. Suleyman the head barman also tried to help but again, was unable to provide the drinks we asked for due to management not cooperating. Other guests in the hotel had been asking for other things with no success. The hotel itself is beautiful and in a perfect location. All staff try to help when they can but the new manager leaves a lot to be desired

Amazing stay, couldn't fault it apart from the food wasnt the best, but lots of choices and snack bars etc.Great Location and amazing staff.

Amazing stay, couldn't fault it apart from the food wasnt the best, but lots of choices and snack bars etc.Great Location and amazing staff.

Swimming pool was nice, but disappointing for the girls as they couldnt stand in the pool without drowning . Would be nice if there was shallow and deep end

Swimming pool was nice, but disappointing for the girls as they couldnt stand in the pool without drowning . Would be nice if there was shallow and deep end

Staff are hard working and try their best but can’t cope with demand. Lovely location but hotel is very tired and needs updating off putting stains on carpets in the corridors and staircase. Swimming pool towels smelled awful rooms were ok lovely view from balcony. No double beds they put two singles together very uncomfortable for couples. Large bathrooms with large shower cubicle. Food is ok. Best thing about the hotel is the location it’s fabulous. The evening shows are nice extra too. Overall we enjoyed our stay and did lots of fun activities.

Staff are hard working and try their best but can’t cope with demand. Lovely location but hotel is very tired and needs updating off putting stains on carpets in the corridors and staircase. Swimming pool towels smelled awful rooms were ok lovely view from balcony. No double beds they put two singles together very uncomfortable for couples. Large bathrooms with large shower cubicle. Food is ok. Best thing about the hotel is the location it’s fabulous. The evening shows are nice extra too. Overall we enjoyed our stay and did lots of fun activities.

Rooms are older but it was a very Lovely hotel, lovely staff, very accommodating! Would def go back!

Rooms are older but it was a very Lovely hotel, lovely staff, very accommodating! Would def go back!

Location is excellent condition of hotel is poor facilities need upgrading the staff need to smile felt as if they did not enjoy there job. Overall not impressed would not return.

Location is excellent condition of hotel is poor facilities need upgrading the staff need to smile felt as if they did not enjoy there job. Overall not impressed would not return.

Nice weather hotel clean and tidy very pleased

Nice weather hotel clean and tidy very pleased

Excellent service food and beverage. Very professional staff. I will come any stay again.

Excellent service food and beverage. Very professional staff. I will come any stay again.

basic furniture, food quiet good, location very good but very noisy during the night from the bars around the hotel even after midnight. Comparing the services of the hotel with the services we were provided in September 2018 were much lower. Most probably because of the timing as there were not so many guets.

basic furniture, food quiet good, location very good but very noisy during the night from the bars around the hotel even after midnight. Comparing the services of the hotel with the services we were provided in September 2018 were much lower. Most probably because of the timing as there were not so many guets.

Neat and organised. Lovely staff too willing to help.

Neat and organised. Lovely staff too willing to help.

Pool area was about the only nice thing about this hotel. The rooms were unclean, bathrooms covered in mould and always flooded after a shower making the floor dangerously slippery. Towels were dirty, walls were so thin you could hear when someone was talking/showering/leaving thier room. Male staff were inappropriatley friendly (one came over, asked me how I was then stroked my hair as I was eating my breakfast alone!) would not recommend.

Pool area was about the only nice thing about this hotel. The rooms were unclean, bathrooms covered in mould and always flooded after a shower making the floor dangerously slippery. Towels were dirty, walls were so thin you could hear when someone was talking/showering/leaving thier room. Male staff were inappropriatley friendly (one came over, asked me how I was then stroked my hair as I was eating my breakfast alone!) would not recommend.

Nice large bathroom, no shower curtain. Not enough clothes hangers or drawer space. Patio door lock broken, physically unable to lock door. Cleaning staff took change from side table First day I thought I'd just misplaced coins, second day, I pointed out to my partner how much and where I'd put them. Returned to room after "clean" coins gone. Spoke to cleaner, coins returned, said he thought they were a tip. I've stayed in Icmeler more than 15 times, 5 different places, first time this has ever happened, it's not normal custom. Air conditioning is useless, doesn't work properly, room gets uncomfortably hot. Fridge keeps drinks slightly chilled, not cold enough. If you need to open balcony door to let in some air, the hotel next door (Aqua) has very loud music on until around 2400 every night. Restaurant is busy very early at each session. If you wait until it's quieter, they don't always refill what's gone (even salads) I felt the food itself was okay, it's just not a nice dining experience (rush and crush) Standard of cleanliness not good enough, balcony floor very dirty as was balcony fence, hall carpets, skirting etc In the gym, the recumbent bike doesn't keep the point seat set to, cross trainer doesn't work. Reasonable set of dumbbells, no bench. Male bar staff were rude, the female staff were fine. The grounds are excellent, well kept, large, plenty loungers and shady areas. Good size pool, nice beach.

Nice large bathroom, no shower curtain. Not enough clothes hangers or drawer space. Patio door lock broken, physically unable to lock door. Cleaning staff took change from side table First day I thought I'd just misplaced coins, second day, I pointed out to my partner how much and where I'd put them. Returned to room after "clean" coins gone. Spoke to cleaner, coins returned, said he thought they were a tip. I've stayed in Icmeler more than 15 times, 5 different places, first time this has ever happened, it's not normal custom. Air conditioning is useless, doesn't work properly, room gets uncomfortably hot. Fridge keeps drinks slightly chilled, not cold enough. If you need to open balcony door to let in some air, the hotel next door (Aqua) has very loud music on until around 2400 every night. Restaurant is busy very early at each session. If you wait until it's quieter, they don't always refill what's gone (even salads) I felt the food itself was okay, it's just not a nice dining experience (rush and crush) Standard of cleanliness not good enough, balcony floor very dirty as was balcony fence, hall carpets, skirting etc In the gym, the recumbent bike doesn't keep the point seat set to, cross trainer doesn't work. Reasonable set of dumbbells, no bench. Male bar staff were rude, the female staff were fine. The grounds are excellent, well kept, large, plenty loungers and shady areas. Good size pool, nice beach.

The location of the hotel is second to none in İçmeler, right on the beach and near good pubs and restaurants. Had a great week here and will definitely go again. The staff are very friendly and will always go out their way to help if possible.

The location of the hotel is second to none in İçmeler, right on the beach and near good pubs and restaurants. Had a great week here and will definitely go again. The staff are very friendly and will always go out their way to help if possible.

This is a good hotel. It is well appointed and its position and outlook is lovely. The rooms are fine; they are spacious and air conditioned and the bathrooms are big and spacious and although need some updating they are clean. The waiters and barmen are brilliant, pool is nice and quiet. There is also a very pleasant garden area which would be a beautiful haven of peace and quiet were it not for the relentless onslaught of pop music which is played until late afternoon each day. The food was plentiful and very Turkish (which I love). I think the All Inclusive deal is good value at this hotel, there is an endless supply of refreshments which I made good use of. I would also highly recommend pay extra for a Turkish bath and massage - I ended up having two! My main disappointment was thy gym. I had viewed my holiday as a bit of a wellness/spa/health break and chose the Marti La Perla because it looked as though it had a good gym. However, it was extremely substandard; it was very small and hot with no weights machines, not mat space and only a few pairs of very heavy free weights and just one single 4kg weight. I asked Guest Relations whether I could go and use the gym and Marti Resort, but they wouldn't allow it. The other negative was that my bed linen did not get changed, nor my room floor mopped, for the whole fortnight, which I thought was extraordinary. But overall I have stayed at much worse hotels in Turkey and I would recommend this hotel.

This is a good hotel. It is well appointed and its position and outlook is lovely. The rooms are fine; they are spacious and air conditioned and the bathrooms are big and spacious and although need some updating they are clean. The waiters and barmen are brilliant, pool is nice and quiet. There is also a very pleasant garden area which would be a beautiful haven of peace and quiet were it not for the relentless onslaught of pop music which is played until late afternoon each day. The food was plentiful and very Turkish (which I love). I think the All Inclusive deal is good value at this hotel, there is an endless supply of refreshments which I made good use of. I would also highly recommend pay extra for a Turkish bath and massage - I ended up having two! My main disappointment was thy gym. I had viewed my holiday as a bit of a wellness/spa/health break and chose the Marti La Perla because it looked as though it had a good gym. However, it was extremely substandard; it was very small and hot with no weights machines, not mat space and only a few pairs of very heavy free weights and just one single 4kg weight. I asked Guest Relations whether I could go and use the gym and Marti Resort, but they wouldn't allow it. The other negative was that my bed linen did not get changed, nor my room floor mopped, for the whole fortnight, which I thought was extraordinary. But overall I have stayed at much worse hotels in Turkey and I would recommend this hotel.

We were three days into our holiday and we were asked to move out of our room to another hotel because they decided to close for the season not very happy! also my friend was disabled in a wheelchair so it was very uncomfortable for her

We were three days into our holiday and we were asked to move out of our room to another hotel because they decided to close for the season not very happy! also my friend was disabled in a wheelchair so it was very uncomfortable for her

Really nice hotel in a great location. Lovely pool and garden area and excellent pool bar. Food in all inclusive restaurant was excellent quality but there is plenty excellent restaurants nearby if a change is needed.

Really nice hotel in a great location. Lovely pool and garden area and excellent pool bar. Food in all inclusive restaurant was excellent quality but there is plenty excellent restaurants nearby if a change is needed.