Beautiful hotel with very helpful and kind, smiley staff who made a huge and much appreciated effort to make our stay as happy as possible. My only criticism was the very slow service in the beach restaurants. Our room was large and airy with lots of space in both the bedrooms and bathrooms but mattress was rather hard!

The staff is amazing. The food service has room for improvement

Friendly and attentive service. Very accommodating to any requests. Food was good and served in a timely manner. Several amenities on the property. Well kept and maintained.

Amazing stay i have ever stay in any hotel in malindi very quite place good services very friendly special the supervisor very nice guy my next holiday will go back to diamond of dream of africa

If you are travellers, families or couples seeking a remote hideaway, with excellent service and a sense of adventure then this is perfect! Staff from Collins (@reception) to Dolla, James, Constance are very welcoming. (Theses are the few namws i remeber) Service is at times taken to the next level. Very attentive and friendly staff who can cater for many requests and make you feel like a friend rather than a guest. Dining options are plentiful, and Saturday evenings they have a bbq, the real treat, though, is the Jambo cake dance;) Location is superb , overlooking the Indian Ocean.

The hotel and staff where all amazing.Could not fault anything, so relaxing. Thinking of going back in September.

Fabulous location the staff couldn't do anymore for you and all very helpful and happy . Right on the lovely beach . I know will be returning .

Fantastic place to stay the only thing I can complain is the bathrooms floor and the shower room tiles needs bleach and scrubbing. Fantastic staff!! We will be back

Great location for Malindi and beach. Food was delicious and well presented Staff really friendly.Little touches like flower messages on bed really nice.

This hotel is my frequent staying place everytime I visit Malindi. Unfortunately, it was heaviliy rainning and unable to see beautiful sun and beach, however staffs are very hospitable as alwasy and it was very nice stay.

Fantastic views, excellent architecture, excellent food, wonderful and caring service from the restaurant (Timothy, Dolla, Constance, Mariam, Jussy, Raphael, Josephat, Hussein), to the rooms (Michael), to reception (Collins) and, of course, the chefs. We had an infant, and the hotel made him feel like a little King. We will be forever grateful. THANK YOU.

****Hotel directly at the beach. Luxurious and clean rooms, perfect room service, excellent food, variety of dishes, very nice and friendly staff. Great view of beach and ocean, palm trees, sun beds, etc. Awesome water aerobics and gym animations. Offers for other activities and tours are available. We enjoyed a very pleasant 5-day stay as a family of four. What could be improved is the awareness of the waiters (bring another knife for the dessert if there is none left, get the morning coffee quickly as the first thing and not after 5-10 minutes) and the services around the pool (bring soft mattresses for the sun beds, clean the pool also towards afternoon) - especially when there are so few guests that there should be plenty of time to take care of. Also the cappuccino machine was not working during three of our five days :-(

This 5* hotel is located on the beach which we didn't go on as when you went near the "beach boys" would be straight at you. The hotel is Ok but what stands out is the staff - they go above and beyond for you. The food, which is mainly cooked to order, is of good quality and enjoyable - sometimes the menu description wasn't always what you got though. The rooms are large and spacious and were clean - the air con is not the best. The bathroom is large but does not have air con so it was like walking into an oven and was not pleasant. The pool was a good size with a large area for sun beds but with very few beds there. The few beds that are there are very old. The spa pool is lovely with extremely comfy beds and very peaceful but you have to pay extra for that. I don't know where the 5* rating comes from but you have to remember you're in East Africa. If this hotel had a refurb it could be a fantastic place - I will miss it and the lovely people that work here.