A very old run down hotel. We had a room where you could step out into the pool, however the door would not lock properly which was dangerous with small kids. The step down into the pool had black mould all around the edge and was slimy and dirty. The bathroom smelt horrible, like a public restroom. The floor was dirty, mould throughout and it seemed like the room next door was leaking into ours. The shower would go from freezing cold to boiling scolding hot over and over. The check in process was not great, we arrived at 2pm and were told room still not ready and to come back later. When we came back for our room it was like the person at the desk was in a rush and gave no information of the resort, facilities or even how to find our room. When I asked, where exactly our room was, she waved me away to someone else. We then spent the next day or two trying to work the hotel out. We spoke to other hotel guests and everyone was violently sick at some point. I know this can be expected in Thailand, however it’s hard to believe it’s just a coincidence that all guests were sick who had buffet breakfast.

A very old run down hotel. We had a room where you could step out into the pool, however the door would not lock properly which was dangerous with small kids. The step down into the pool had black mould all around the edge and was slimy and dirty. The bathroom smelt horrible, like a public restroom. The floor was dirty, mould throughout and it seemed like the room next door was leaking into ours. The shower would go from freezing cold to boiling scolding hot over and over. The check in process was not great, we arrived at 2pm and were told room still not ready and to come back later. When we came back for our room it was like the person at the desk was in a rush and gave no information of the resort, facilities or even how to find our room. When I asked, where exactly our room was, she waved me away to someone else. We then spent the next day or two trying to work the hotel out. We spoke to other hotel guests and everyone was violently sick at some point. I know this can be expected in Thailand, however it’s hard to believe it’s just a coincidence that all guests were sick who had buffet breakfast.

Our stay was good overall. The main disappointment is that they charged us 100Bahts for a broken glass. Given what we spent there, I don't think it was necessary.

Our stay was good overall. The main disappointment is that they charged us 100Bahts for a broken glass. Given what we spent there, I don't think it was necessary.

The property was in a nice location which made it easy to walk to restaurants, the strip and get taxis. the property is great for family’s, however travelling as a couple we found it noisy with children and family’s in the pool early morning and until late at night (10pm). The staff was friendly and the breakfast was average. Overall it was ok

The staff has to be congratulated, as everyone is always with a warm smile and willing to help. However, the older part of the hotel looks too dated, and if you walk to the newest part, does not even look like the same resort. Our room was a basic one, however, no even windows in the room, one of the double mattresses was broken (making a 45° with your spine) and the shower drain was blocked. Even though you are not in the highest end rooms, the 5 stars is carried by all guests, which I didn't feel it during my stay.

After reading some not se great reviews i was nervous for my stay. BUT from the moment we entered the lobby i was so suprised! We had a deluxe pool access room which was amazing! The room was clean and spacious it was serviced every day by the friendliest staff. Walking around the ground's all staff were very friendly and helpful. The buffet breakfast was great! Alot to choose from and fresh! The property is in Walking distance to everything but still a nice distance from the centre of the craziness. I would reccomend this property to anyone staying in Patong dont be put off but some of those terrible reviews!

The Swimming pool, Buffet breakfast, the friendly staff and easy access for a taxi or tuktuk

Had a very relaxing time. The rooms were spacious and very clean. Staff very attentive and polite, could not do enough for you. I was able to do my laps in the rooftop pool at 8am each morning with rarely another person in there with me. Would recommend and would stay here again. Huge buffet breakfast with many choices to cater for all nationalities.

The location is pretty good, we can walk to the beach n Bangla road Staffs are so nice:)

The rooms nice and large. The breakfast was great. Other facilities were good. Downside the pool spa jets didn’t work and looked like this had been the case for a long time. There were very few English speaking TV stations. Previously AFL games were played on one channel, none this time.

this is the second time we have stayed here and it has gone down hill a lot ill start with a positive the staff are fantastic but the building has been run down so bad and not well maintained and is now dirty the bfast gave us food poisoning 2 times and the worst bit by far is the toilets do not flush toilet papers they block up every time this is a basic necessity of a hotel to have a functioning toilet we will never stay here again

Excellent property that was very close to everything and pool was amazing across from the beach and breakfast buffet was so good

Staff and service was in general very good. But I had some bad experiences with some, and only some, of your breakfast staffs that overshadowed all the other extremely good experiences.

Beautiful location right across from the beach (all beaches in patong are on the other side of the road and no hotels have beach front). The staff were so amazing and went out of their way to say hi to you. 8 great pools, free water and athletic activities and the best breakfast buffet I’ve had in a long time. 600 rooms? We had pool view family suite. Very large and spacious. The TV doesn’t get Netflix or other apps other than YouTube and Thai TV (they should fix this as during monsoon season you may need to spend a few hours in the room. Pools and grounds were very well maintained. I loved my stay here and definitely recommend it especially if you have kids (I have two teens and they loved it)

Staff and service was in general very good. But I had some bad experiences with some, and only some, of your breakfast staffs that overshadowed all the other extremely good experiences.

Beautiful location right across from the beach (all beaches in patong are on the other side of the road and no hotels have beach front). The staff were so amazing and went out of their way to say hi to you. 8 great pools, free water and athletic activities and the best breakfast buffet I’ve had in a long time. 600 rooms? We had pool view family suite. Very large and spacious. The TV doesn’t get Netflix or other apps other than YouTube and Thai TV (they should fix this as during monsoon season you may need to spend a few hours in the room. Pools and grounds were very well maintained. I loved my stay here and definitely recommend it especially if you have kids (I have two teens and they loved it)

The property was within waking distance to everything. The staff was courteous and friendly.

The property was within waking distance to everything. The staff was courteous and friendly.

It was a good place for family.

It was a good place for family.

Arrived at property went to the room to be greated by mosquitos, noisy loud will not stay again. When my wife had called reception they hung up on her. I went to reception the next day and they changed our room not until the day after. Hotel food was very average. Buffet breakfast was ok.

Arrived at property went to the room to be greated by mosquitos, noisy loud will not stay again. When my wife had called reception they hung up on her. I went to reception the next day and they changed our room not until the day after. Hotel food was very average. Buffet breakfast was ok.

The place is a little rundown but the staff were always ready to help. Not very friendly but workable

The place is a little rundown but the staff were always ready to help. Not very friendly but workable

Generally, the property was ok however the room we were in got a lot of noise at night from somewhere which is not the property’s fault. My bed sheet and pillow had stains which looked like dry blood so I made sure to sleep on the opposite side without the stained pillow.

Generally, the property was ok however the room we were in got a lot of noise at night from somewhere which is not the property’s fault. My bed sheet and pillow had stains which looked like dry blood so I made sure to sleep on the opposite side without the stained pillow.

Really nice hotel and location

pool access room is grate

pool access room is grate

Really nice hotel and location

Convenient location. Option of 5 pools and two swim up bars. Great buffet breakfast. Friendly helpful staff.