Nice place staff are very nice

Excellent place!

Excellent place!

Staff was very rude. Breakfast is included but one can’t fill a small water bottle with water. Front desk is not helpful

Staff was very rude. Breakfast is included but one can’t fill a small water bottle with water. Front desk is not helpful

Beautiful property service was great

Beautiful property service was great

The hotel is lovely, the rooms comfortable, the location across from the beach superb, staff was excellent. The pool and hot tub were cold and the gym was very small with broken equipment.

The hotel is lovely, the rooms comfortable, the location across from the beach superb, staff was excellent. The pool and hot tub were cold and the gym was very small with broken equipment.

Very nice. Wonderful staff and friendly atmosphere. I will go back.

Great welcome staff and security. This is a classic, Windsor Hotel, not a newer, modern sleek-hotel. Very clean hotel. Technology will need to be updated. No usb outlets to charge smart phones and/or electric tooth brushes. This definitely needs to be brought current!

Value for money stay

Value for money stay

Great place to stay in Barra da Tijuca. Across from the beach, safe walk around the area, good restaurants close by and easy parking.

Great place to stay in Barra da Tijuca. Across from the beach, safe walk around the area, good restaurants close by and easy parking.

Need a better hair dryer.

Need a better hair dryer.

Amazing stay, first class!

Amazing stay, first class!

Great location, poor condition, the staff can be more gently and friendly.

Great location, poor condition, the staff can be more gently and friendly.

It’s max a 3 stars. Amenities are basic eg no kettle etc. room is spacious but fittings are dated. Rooms need to be refurbished. Lifts are scary, doors close even when you press open. Once it even skipped floors lucky it didn’t plunge. Breakfast was acceptable but not value for money. Staff were generally polite and service was on point. Location was good - close to beach and some restaurants.

It’s max a 3 stars. Amenities are basic eg no kettle etc. room is spacious but fittings are dated. Rooms need to be refurbished. Lifts are scary, doors close even when you press open. Once it even skipped floors lucky it didn’t plunge. Breakfast was acceptable but not value for money. Staff were generally polite and service was on point. Location was good - close to beach and some restaurants.

Overall, the hotel and the service were good. The breakfast was especially magnificent. However, the room was not clean. The faucet and the metal fixtures in the bathroom were rusted. Also, there were spots on the furniture upholstery.

Overall, the hotel and the service were good. The breakfast was especially magnificent. However, the room was not clean. The faucet and the metal fixtures in the bathroom were rusted. Also, there were spots on the furniture upholstery.

Great Hotel

Great Hotel

Great Location

Great Location

The staff here were not hospitable, and seemed to not like English-speaking guests (when they themselves spoke English). For instance, my room's safe did not work on the second day. When I called down for assistance, I was put on hold and hung up on *twice*. When I visited the desk to say the wi-fi in my room did not work, they said I needed to go to my room and dial 9 - when they could have just done this from their own phone. No one explains the beach towel pick-up clearly. And then, they will tell you they can book a tour for you, but when we asked them to on our way out, we came back at the end of the day and given a card, telling us we could book it ourselves. Also, we had been to breakfast four times before we were offered made -to-order options; no one bothered to tell us and it isn't obvious. As for the room, decently equipped, but how can a beachfront hotel have no place to hang a wet suit in your room? Rugs was stained, sheets were coarse and not comfortable.

The staff here were not hospitable, and seemed to not like English-speaking guests (when they themselves spoke English). For instance, my room's safe did not work on the second day. When I called down for assistance, I was put on hold and hung up on *twice*. When I visited the desk to say the wi-fi in my room did not work, they said I needed to go to my room and dial 9 - when they could have just done this from their own phone. No one explains the beach towel pick-up clearly. And then, they will tell you they can book a tour for you, but when we asked them to on our way out, we came back at the end of the day and given a card, telling us we could book it ourselves. Also, we had been to breakfast four times before we were offered made -to-order options; no one bothered to tell us and it isn't obvious. As for the room, decently equipped, but how can a beachfront hotel have no place to hang a wet suit in your room? Rugs was stained, sheets were coarse and not comfortable.

Ok