Very inconvenient.

Super clean room and property and very quiet

Super clean room and property and very quiet

Right in the middle of the city center , easy access everywhere.

Right in the middle of the city center , easy access everywhere.

I originally booked a room with 2 twin beds but upon arrival I asked if it was possible to upgrade to a suite. The process was really smooth and hassle free. And all of the staff, from front desk, to housekeeping, to the front door security: everyone was kind, helpful, and accomodating.

I originally booked a room with 2 twin beds but upon arrival I asked if it was possible to upgrade to a suite. The process was really smooth and hassle free. And all of the staff, from front desk, to housekeeping, to the front door security: everyone was kind, helpful, and accomodating.

The staff are very welcoming

Highly recommended

Highly recommended

I highly recommend this hotel.

I highly recommend this hotel.

The staff was great, the property is very nice and clean. The only issue was a minor one the hot water in the shower was not working. To be fair, I did not say anything to them until we checked out. Enjoyed our stay and would stay again

The staff was great, the property is very nice and clean. The only issue was a minor one the hot water in the shower was not working. To be fair, I did not say anything to them until we checked out. Enjoyed our stay and would stay again

The hot water need to be better

The hot water need to be better

The staffs were eager to please us. Although I had a minor issue with housekeeping.

The staffs were eager to please us. Although I had a minor issue with housekeeping.

Fairly dated old place but close to town. Not bad value but has a major sewer problem. I’m sorry but if you are going to advertise on an international website you need to met an international standard. This means you need to provide a toilet that is usable to western standards.

Fairly dated old place but close to town. Not bad value but has a major sewer problem. I’m sorry but if you are going to advertise on an international website you need to met an international standard. This means you need to provide a toilet that is usable to western standards.

This place needed a better amenities.

This place needed a better amenities.

Beautiful hotel. Great staff. Suggest that equip be changed when the customer has to call service staff to repair hot water heater for the shower twice.

Beautiful hotel. Great staff. Suggest that equip be changed when the customer has to call service staff to repair hot water heater for the shower twice.

It was really a nice stay , everything excellent , however the room was not sound proof as we can hear the videoke every night until 3 am, we hear cars, shouting which we can’t sleep properly every single night , they need to improve this.

It was really a nice stay , everything excellent , however the room was not sound proof as we can hear the videoke every night until 3 am, we hear cars, shouting which we can’t sleep properly every single night , they need to improve this.

We had the upper suite which comes with a jacuzzi tub. The room was big and clean but bathroom needed maintenance. The sink was leaking and cold water faucet would not dripping. We did not feel like using the jacuzzi so not sure if it actually works. Location is great. Overall, the stay was ok but we are not sure if we’ll stay here again.

We had the upper suite which comes with a jacuzzi tub. The room was big and clean but bathroom needed maintenance. The sink was leaking and cold water faucet would not dripping. We did not feel like using the jacuzzi so not sure if it actually works. Location is great. Overall, the stay was ok but we are not sure if we’ll stay here again.

Walking distance to shopping mall, bars and restaurants. Clean and friendly staffs.

Walking distance to shopping mall, bars and restaurants. Clean and friendly staffs.

When I arrived at the hotel I smelled the aroma of incense and a slight mildew smell. After unpacking my things and falling asleep, I awoke the next morning extremely congested. I then attempted to take a shower and did not have hot water. I then decided I would check out upon my return from work. When I returned from work that evening my room had been cleaned and I began packing my things and went to check out. When I got to the front desk, they asked why I was checking out and I just explained I would rather not complain and there was nothing they could do to change my mind about checking out. The person at the front desk was polite, but mentioned something about being unable to check me out because I booked through Expedia. When I arrived at my new hotel I tried to deal with the online chat room to cancel the rest of the remaining week reservation. I could never get a response from the online chat room on Expedia's website or find a direct customer service number on their website. After a few days, I googled how to contact Expedia’s customer service only to find some unhappy Expedia customers on this search, but found a number. After going through the cancellation process and being on the phone for almost an hour the customer service person said the manager at the hotel was not present and they would have to get back to me in a couple of days. 2 days later I received an e-mail denying my cancellation and charging me for another week at the hotel that I did not stay.

Service was excellent especially the receptionist and attending guard who has helped us park with ease every single time we need to. Kudos! For the room, heater is not working but overall we had a wonderful time.