Front desk is not friendly at all.. for someone who is the first one to greet the guest I think they can use a little bit more customer facing service training. First impression lasts. Thankfully, the security who helped us show our room was a gentleman and very kind to help answer our questions since front desk reception was not clear about it. Property is beautiful but could use a little updating hopefully in the future.

Front desk is not friendly at all.. for someone who is the first one to greet the guest I think they can use a little bit more customer facing service training. First impression lasts. Thankfully, the security who helped us show our room was a gentleman and very kind to help answer our questions since front desk reception was not clear about it. Property is beautiful but could use a little updating hopefully in the future.

What's not to love...best holiday ever

The staff were friendly & welcoming. The food and entertainment was excellent. Great spot for children and for people who like snorkeling. Easy hop on off bus to get around the island.

Attention to detail was good but at time food service was slow.

My husband and I stayed at the Edgewater for our honeymoon. It was my first time in Rarotonga and my husband's 3rd. We absolutely loved our room, loved the gardens the birds, the chickens the cats the sound of the sea... Our room had a walk in shower which was perfect with reasonable pressure. The only thing that we didn't like was the price of the restaurant food and lack of cheap lunch options, and communication issues at times as we tried to alert staff of our neighbours smoking in their room which leaked into our room and it wasn't really understood well we had to follow up. Also there was a electricity outage scheduled overnight but we were told very last minute. I need electricity for medical reasons it took quite a few enquiries before they gave us another room for the night so I would be ok. However they were gracious and kind, talked politely and were friendly. Loved the chickens running around it boosted my soul and the dogs too absolutely fantastic atmosphere. Though it rained most of our stay we loved our time there and we want to thank you.

The beachfront rooms and the cleanliness

Great value stay perfect for our family. So easy and safe for the kids to play and entertain themselves.

lovely staff

Great views and the staff were amazing 😊 very friendly and super helpful.

Spacious and good value. Less windy on this side. Roosters annoyingly crow between midnight and 6am :-( Spaghetti House at the entrance is great.

Spacious and good value. Less windy on this side. Roosters annoyingly crow between midnight and 6am :-( Spaghetti House at the entrance is great.

The Roosters were a struggle to deal with TBH. Perhaps a cull required? It IS a big deal to lose sleep. Staff lovely and helpful. Rooms a bit tired

The Roosters were a struggle to deal with TBH. Perhaps a cull required? It IS a big deal to lose sleep. Staff lovely and helpful. Rooms a bit tired

Although well advertised some drinks were not available at happy hour, a couple of waiting staff were a little off hand but overall it was a very pleasant stay in very nice surroundings

The food was excellent, the cultural show was great, the waiters were not attentive , we had to find them and ask to order our food but the food was excellent. I guess that is where tipping would give them incentive to try harder.They really don’t expect tipping there.

The food was excellent, the cultural show was great, the waiters were not attentive , we had to find them and ask to order our food but the food was excellent. I guess that is where tipping would give them incentive to try harder.They really don’t expect tipping there.

Although well advertised some drinks were not available at happy hour, a couple of waiting staff were a little off hand but overall it was a very pleasant stay in very nice surroundings

I loved our stay here. The bed was good, the shower was great. The rooms we stayed in the 900 building could use some updating with the tile and the general appearance. The staff was very friendly and helpful. Parking was a little hard to find at times near the rooms. I wasn’t a fan of the tropical breakfast, I needed some protein so we usually got a hand pie somewhere else after we ate the tropical breakfast.i did order an omelet the first morning but it was a La carte and the onions weren’t cooked through. The property is a nice property with great views and a good beach area. The one activity we did was fun, sarong tying. Lots of chickens running around that’ll wake you up but this could happen at many properties on Rarotonga.

I loved our stay here. The bed was good, the shower was great. The rooms we stayed in the 900 building could use some updating with the tile and the general appearance. The staff was very friendly and helpful. Parking was a little hard to find at times near the rooms. I wasn’t a fan of the tropical breakfast, I needed some protein so we usually got a hand pie somewhere else after we ate the tropical breakfast.i did order an omelet the first morning but it was a La carte and the onions weren’t cooked through. The property is a nice property with great views and a good beach area. The one activity we did was fun, sarong tying. Lots of chickens running around that’ll wake you up but this could happen at many properties on Rarotonga.

We stayed at the Edgewater in August 2024 as a family with two kids aged 4 and 6. The resort was everything we needed and was close to the airport. The staff were fabulous and welcoming and made our stay super enjoyable. While the resort is a bit dated it met our needs perfectly. Breakfast was nice, great snorkelling right off the beach, cool activities for adults and kids.

We stayed at the Edgewater in August 2024 as a family with two kids aged 4 and 6. The resort was everything we needed and was close to the airport. The staff were fabulous and welcoming and made our stay super enjoyable. While the resort is a bit dated it met our needs perfectly. Breakfast was nice, great snorkelling right off the beach, cool activities for adults and kids.

If you need a room at a convenient location, this is a pretty good fit. Good snorkeling right in front of the hotel, it is close to an even better snorkeling spot (Aroa beach), and also close to the airport without it being noisy. If you enjoy scuba, a dive shop is within walking distance, it only takes them 10 minutes to drive you to the harbor, and you'll reach your dive site after a 5 minute boat ride. Great views of whales right from the hotel room too. Finally, the restaurant has good vegetarian food. My only critique is that finding potable water is an inconvenience. Sure, you can buy bottled water at the restaurant, but there has to be a better way than single-use plastics. Anyway, this is a difficult problem to solve in such a remote area, and I am sure they will eventually get there.

If you need a room at a convenient location, this is a pretty good fit. Good snorkeling right in front of the hotel, it is close to an even better snorkeling spot (Aroa beach), and also close to the airport without it being noisy. If you enjoy scuba, a dive shop is within walking distance, it only takes them 10 minutes to drive you to the harbor, and you'll reach your dive site after a 5 minute boat ride. Great views of whales right from the hotel room too. Finally, the restaurant has good vegetarian food. My only critique is that finding potable water is an inconvenience. Sure, you can buy bottled water at the restaurant, but there has to be a better way than single-use plastics. Anyway, this is a difficult problem to solve in such a remote area, and I am sure they will eventually get there.

We loved our stay and it was so great for the kids. The kids club staff, Mary in particur was amazing, the guy running the activities but was awesome, our room was always cleaned and reset very well. The snorkeling facilities was a highlight.

We loved our stay and it was so great for the kids. The kids club staff, Mary in particur was amazing, the guy running the activities but was awesome, our room was always cleaned and reset very well. The snorkeling facilities was a highlight.

The Edgewater has stepped up with the pool and outdoor area Rooms have been upgraded The Spaghetti house was extremely impressive Both food and service were exceptional

Needs some clean up

Needs some clean up

The Edgewater has stepped up with the pool and outdoor area Rooms have been upgraded The Spaghetti house was extremely impressive Both food and service were exceptional

Spent 7 days at the Edgewater, staff were lovely, place needs a bit of a revamp in dining room, mouldy dusting orchids got rid of. Food was great. Lovely to sit outside day & night. We had a lovely time in Raro.

Spent 7 days at the Edgewater, staff were lovely, place needs a bit of a revamp in dining room, mouldy dusting orchids got rid of. Food was great. Lovely to sit outside day & night. We had a lovely time in Raro.