It is always a risk moving away from an established brand who consider these matters as a given. The windows are not sound proofed. They gave me a lovely room on the 7th floor and I had arrived from Bangkok after a long drive. As I lay down to rest the traffic and the construction on the road and nearby property being developed didn't allow me to rest. This is with the windows closed! They moved me to a room on the opposite side which was alot quieter but the view was far from beautiful. There is a night karaoke bar not far from the hotel and the sound of very drunk and very bad singing comes booming through the wall. This happened until past 2am. Reception couldn't do anything of course. It's not their property! The next morning around 7 am the doors of other rooms started banging open and shut and as guests left the noise would be very loud in the rooms and groups of families went yelling and screaming down to the pool or breakfast. Not a single sound was buffered by the room acoustics.The air conditioner is positioned in line with your face as you lay down and as much as I tried to change the direction of the breeze it would leave my face freezing so I slept the opposite way on the bed.I spoke to hotels.com who were super super amazing and said they will refund me since I'm a gold member and take care of the bill with the hotel. I could not believe my ears! I'm sticking with them for life!

It is always a risk moving away from an established brand who consider these matters as a given. The windows are not sound proofed. They gave me a lovely room on the 7th floor and I had arrived from Bangkok after a long drive. As I lay down to rest the traffic and the construction on the road and nearby property being developed didn't allow me to rest. This is with the windows closed! They moved me to a room on the opposite side which was alot quieter but the view was far from beautiful. There is a night karaoke bar not far from the hotel and the sound of very drunk and very bad singing comes booming through the wall. This happened until past 2am. Reception couldn't do anything of course. It's not their property! The next morning around 7 am the doors of other rooms started banging open and shut and as guests left the noise would be very loud in the rooms and groups of families went yelling and screaming down to the pool or breakfast. Not a single sound was buffered by the room acoustics.The air conditioner is positioned in line with your face as you lay down and as much as I tried to change the direction of the breeze it would leave my face freezing so I slept the opposite way on the bed.I spoke to hotels.com who were super super amazing and said they will refund me since I'm a gold member and take care of the bill with the hotel. I could not believe my ears! I'm sticking with them for life!

As the hotel was newly opened recently, this looks very sophisticated and clean. Therefore all around the hotel seems not many times used by many other guests. Staff were nice and good at English. I was there about 2-3 hours earlier than the normal check in time but they managed the house keeping team clean the room quickly so we can early check in. Pool and fitness centre were a bit small but good enough. Breakfast was good too. And the air conditioner is easy to control and not noisy. However sound proof needs to be improved as I could hear people talking outside the door. And this is not close to the main city which is not easy to walk for sightseeing.

As the hotel was newly opened recently, this looks very sophisticated and clean. Therefore all around the hotel seems not many times used by many other guests. Staff were nice and good at English. I was there about 2-3 hours earlier than the normal check in time but they managed the house keeping team clean the room quickly so we can early check in. Pool and fitness centre were a bit small but good enough. Breakfast was good too. And the air conditioner is easy to control and not noisy. However sound proof needs to be improved as I could hear people talking outside the door. And this is not close to the main city which is not easy to walk for sightseeing.

not bad . will recomand to friends

not bad . will recomand to friends

Excellent hotel. Very friendly and helpful staff. Good location close to beach road, art in paradise, walking street, tiffany show etc. We had a very pleasant stay at SN plus and they have even upgraded us to their luxury suite.

Excellent hotel. Very friendly and helpful staff. Good location close to beach road, art in paradise, walking street, tiffany show etc. We had a very pleasant stay at SN plus and they have even upgraded us to their luxury suite.

This is a genuinely a real gem Hotel in Pattaya!! A must stay for travelers looking to match ANY European or Manhattan hotel.

This is a genuinely a real gem Hotel in Pattaya!! A must stay for travelers looking to match ANY European or Manhattan hotel.