This hotel has an amazing location in the centre of Shinjuku and close to the underground station. The bathroom was lovely and modern and although the rooms are small, that was all we needed as we were out everyday. The staff at check in were very helpful and quick. I’d definitely stay here again.

Located in quite a seedy district and the room was small - however the bathroom was quite generously sized with a bathtub included. Appreciated the free coffee machine the lobby

Hotel is at the heart of Shinjuku which is very central. Only takes a few minutes to walk to Shinjuku station. Room for 3 is very spacious and there’s actually enough room for 3 of us to walk around the room with our luggage open. The bathroom is designed for foreigners who can (finally) take a shower standing up. Breakfast is simple affair and staff are English speaking and friendly. They have freshly baked croissants which a staff member will walk around and offer to guests, which is really lovely. One thing though is the keycard was faulty which couldn’t be fixed and it was quite inconvenient to have everyone just hold on to one card. If you’re taking a taxi, there is no drop off driveway. It’s street side drop off on a single-lane 2-way street. There is a Lawson convenience store at street-level and a Donki store just round the corner from the hotel for all souvenirs, snacks and alcohol.

Hotel is at the heart of Shinjuku which is very central. Only takes a few minutes to walk to Shinjuku station. Room for 3 is very spacious and there’s actually enough room for 3 of us to walk around the room with our luggage open. The bathroom is designed for foreigners who can (finally) take a shower standing up. Breakfast is simple affair and staff are English speaking and friendly. They have freshly baked croissants which a staff member will walk around and offer to guests, which is really lovely. One thing though is the keycard was faulty which couldn’t be fixed and it was quite inconvenient to have everyone just hold on to one card. If you’re taking a taxi, there is no drop off driveway. It’s street side drop off on a single-lane 2-way street. There is a Lawson convenience store at street-level and a Donki store just round the corner from the hotel for all souvenirs, snacks and alcohol.

Located in quite a seedy district and the room was small - however the bathroom was quite generously sized with a bathtub included. Appreciated the free coffee machine the lobby

Was here for 6 days and wish I had booked a different hotel. Hotel is old and the rooms are really worn out, beds are not comfortable, bathroom is small, they lack some of the amenities you would expect from hotels in Japan. The area is sketchy, you are surrounded by those kind of people thay constantly ask you to follow them. It’s dirty in the area aswell. This hotel it’s hard to recommend, I will definitely stay elsewhere again and probably for cheaper too. Service was okay, unless you have to deal with this non Japanese gentleman by name Yunus, he is awful and will make every effort not to help you. 7 minute walk to the station and free coffee in the lobby. Used luggage forwarding service and was able to store my luggage for a few hours upon checking out.

Was here for 6 days and wish I had booked a different hotel. Hotel is old and the rooms are really worn out, beds are not comfortable, bathroom is small, they lack some of the amenities you would expect from hotels in Japan. The area is sketchy, you are surrounded by those kind of people thay constantly ask you to follow them. It’s dirty in the area aswell. This hotel it’s hard to recommend, I will definitely stay elsewhere again and probably for cheaper too. Service was okay, unless you have to deal with this non Japanese gentleman by name Yunus, he is awful and will make every effort not to help you. 7 minute walk to the station and free coffee in the lobby. Used luggage forwarding service and was able to store my luggage for a few hours upon checking out.

Great location and easy to get to. Lots of shopping and restaurants choices. Rooms do need to be updated since they are showing their age

Great location and easy to get to. Lots of shopping and restaurants choices. Rooms do need to be updated since they are showing their age

Staff were very helpful and were able to hold our suitcases for us before check in. Rooms were okay but definitely not as nice as other hotels you could get in different cities for the same price. Dated decor and sheets that are too small for the bed. However I would stay her again over other hotels I’d stayed in the area as it was that touch but cleaner. It is in the red light area (which we knew) that wasn’t much of a problem as it’s pretty tame compared to other red light districts in the world and they didn’t bother us as foreigners probably not the best it you have young kids and the area itself smelt of cigarette smoke day and night

Great room. The property location is right at the Kabukicho, so transportation is pretty easy. Kabukicho is a magic place where you can feel one of the modern images of Japan, however, the cost is this area is not that safe (It's still Japan, tho. So just relatively speaking). The staff is pretty nice and devoted a lot to helping me fix my wifi issue. Would consider coming back in the future.

In the heart of the Kabukicho, this comfortable hotel offers rooms wider than the classical Japanese business hotels. The place is convenient and affordable. I will return.

Very convenient location to dining, entertainment, train. Although there were far too many scammers hanging around right outside the hotel, and it got annoying after a few days. Unfortunately that isn't something the hotel has control over. The hotel itself was nice. Appreciated the laundry, the friendliness of staff and hotel amenities. The rooms were incredibly small though for two checked luggage and 2 people. I would stay here again but would spend extra on a larger room.

Very convenient location to dining, entertainment, train. Although there were far too many scammers hanging around right outside the hotel, and it got annoying after a few days. Unfortunately that isn't something the hotel has control over. The hotel itself was nice. Appreciated the laundry, the friendliness of staff and hotel amenities. The rooms were incredibly small though for two checked luggage and 2 people. I would stay here again but would spend extra on a larger room.

Great location. Clean and quiet. Nice staff. Rooms small but nice.

Location was superb. right in the middle of Shinjuku. Spent entire day exploring the area. Just behind Kaubukicho. Many dining options and staying here let us enjoy the area at night. We had a corner room so it was more spacious than usual. Very clean. Enjoyed our stay

The Citadine is a very nice hotel and is walking distance from all of the hot spots in Shinjuku.

The Citadine is a very nice hotel and is walking distance from all of the hot spots in Shinjuku.

The Citadines Central Shinjuku Tokyo, was conveniently located in the center of Shinjuku. Room-service was good. I got a standard room which was small could barely have my suitcase open however, it was clean and cosy. I didn't come here to stay in the room, you won't either! The hotel is located on the 3rd Floor with a mini mart near the elevator on the ground floor. The only thing I did not like was being harassed on my way in by men standing outside on the street. It's like they don't have a home. They're always just hanging out on the street. For a quick purchase there are 7-11s nearby. Kabukicho is great for shopping, dining and partying! A few mins and you're at the Tokyo Tower. The Airport Limousine does drop off and pick up at the Tower. Also walking distance (8-10) min walk to the several malls like Halc, Odakyu, Lumine, to name a few. Walk with your passport to take advantage of the duty free stores! Overall I had a pleasant stay here.

The Citadines Central Shinjuku Tokyo, was conveniently located in the center of Shinjuku. Room-service was good. I got a standard room which was small could barely have my suitcase open however, it was clean and cosy. I didn't come here to stay in the room, you won't either! The hotel is located on the 3rd Floor with a mini mart near the elevator on the ground floor. The only thing I did not like was being harassed on my way in by men standing outside on the street. It's like they don't have a home. They're always just hanging out on the street. For a quick purchase there are 7-11s nearby. Kabukicho is great for shopping, dining and partying! A few mins and you're at the Tokyo Tower. The Airport Limousine does drop off and pick up at the Tower. Also walking distance (8-10) min walk to the several malls like Halc, Odakyu, Lumine, to name a few. Walk with your passport to take advantage of the duty free stores! Overall I had a pleasant stay here.

Clean room and friendly staff. Location is great.

Clean room and friendly staff. Location is great.

Lovely hotel. Area was a little spicy! No issue for us and no trouble at all but clearly some interesting folks and bars about close by. Konbini in the same building which is very convenient. Allowed us to check in early.

Lovely hotel. Area was a little spicy! No issue for us and no trouble at all but clearly some interesting folks and bars about close by. Konbini in the same building which is very convenient. Allowed us to check in early.

Staff was great! Loved staying there

Staff was great! Loved staying there

Great location, excellent staff, very good value

Great location, excellent staff, very good value

This hotel is excellent for first time visitors in Tokyo, you’re truly around the corner from Golden Gai and a a short walk to the train station. Somehow the room is still very quiet! The staff is very knowledgeable and helpful!

This hotel is excellent for first time visitors in Tokyo, you’re truly around the corner from Golden Gai and a a short walk to the train station. Somehow the room is still very quiet! The staff is very knowledgeable and helpful!

This hotel was located in the perfect area of Shinjuku. The staff was very friendly and so helpful when needed help to get around. I would definitely stay here again and recommend 10/10.

This hotel was located in the perfect area of Shinjuku. The staff was very friendly and so helpful when needed help to get around. I would definitely stay here again and recommend 10/10.