we have been staying there many year before its was hilton. we like the area.

we have been staying there many year before its was hilton. we like the area.

Great service

Great service

I liked the service very much a specially the way they helped me in anyway possible.

I liked the service very much a specially the way they helped me in anyway possible.

My family stayed at the Hilton in Xiamen for a relaxing holiday. We chose this location because it was a western hotel also because of the pool. Unfortunately a few incidents can make a hotel stay unpleasant despite the nice facilities. One evening we went to the pool and were told by the staff that our swimwear was not appropriate for the pool. We were wearing western style board shorts. We were very frustrated with the language barrier and being told to change. We went back to the room and called the manager. Apparently earlier another customer complained because these were not customary swimwear in pools. Other people were wearing similar swimwear at the time. The manager's solution was for us to wear the speedo type swimwear that they sold at the desk. Other customers were not wearing this swimwear. We felt singled out and annoyed. The management was not helpful with a resolution.

My family stayed at the Hilton in Xiamen for a relaxing holiday. We chose this location because it was a western hotel also because of the pool. Unfortunately a few incidents can make a hotel stay unpleasant despite the nice facilities. One evening we went to the pool and were told by the staff that our swimwear was not appropriate for the pool. We were wearing western style board shorts. We were very frustrated with the language barrier and being told to change. We went back to the room and called the manager. Apparently earlier another customer complained because these were not customary swimwear in pools. Other people were wearing similar swimwear at the time. The manager's solution was for us to wear the speedo type swimwear that they sold at the desk. Other customers were not wearing this swimwear. We felt singled out and annoyed. The management was not helpful with a resolution.

Great location, very convenient to get around. Service is as good as what you will expected to get from Hilton. This property was rebranded from Crowne plaza to Hilton, facilities and decoration might be a bit outdated already. And toiletries are Crabtree & Evelyn which normally adopted by Doubletree. Despite of those, still a good choice if you want to stay in this area.

Great location, very convenient to get around. Service is as good as what you will expected to get from Hilton. This property was rebranded from Crowne plaza to Hilton, facilities and decoration might be a bit outdated already. And toiletries are Crabtree & Evelyn which normally adopted by Doubletree. Despite of those, still a good choice if you want to stay in this area.

The first night there was no room service after 10. I didn’t know this until I tried to order food at 11. The third night they had room service but only had a salad or spaghetti available

The first night there was no room service after 10. I didn’t know this until I tried to order food at 11. The third night they had room service but only had a salad or spaghetti available

It was too loud. I could hear cars beeping all night. The first night for no given reason and with no notice the room service kitchen closed at 10. The third night room service was open but of the entire menu they only had Caesar Salad or Spaghetti. And the spaghetti was cold and bland.

It was too loud. I could hear cars beeping all night. The first night for no given reason and with no notice the room service kitchen closed at 10. The third night room service was open but of the entire menu they only had Caesar Salad or Spaghetti. And the spaghetti was cold and bland.

I like the overall experience in this hotel, except the way how they clean the floors on the hallway, it made it difficult for me to move my luggage since they cover the carpet with clothes.

I like the overall experience in this hotel, except the way how they clean the floors on the hallway, it made it difficult for me to move my luggage since they cover the carpet with clothes.

Excellent location. The subway is right inside the same complex as the hotel. Lots of shops too.

Everything is good. Good location and good breakfast

Everything is good. Good location and good breakfast

Our stay is good. Only one concerns is smoking. Our floor should be none-smoking floor but I still can smell smoke.

Our stay is good. Only one concerns is smoking. Our floor should be none-smoking floor but I still can smell smoke.

For once in a long while , Housekeeping is Excellent !

For once in a long while , Housekeeping is Excellent !

Great service, from check-in to Check-out.

Great service, from check-in to Check-out.

Great service and location.

Great service and location.

Pleasant stay. Nice beds n room is spacious. Shower is good. Frontdesk bit lack of manpower. Nice mall with cafe and chill environment. Supermarket in mall. Swimming pool bit small. Gym facility is not complete. Some muscle training machines are lacking. No supervision in the gym despite lots of naughty kids dashing around and playing with gym machines. No staff to instruct or intervene which is totally disappointing. Gym staff is just hiding and enjoying their own time I presume

Pleasant stay. Nice beds n room is spacious. Shower is good. Frontdesk bit lack of manpower. Nice mall with cafe and chill environment. Supermarket in mall. Swimming pool bit small. Gym facility is not complete. Some muscle training machines are lacking. No supervision in the gym despite lots of naughty kids dashing around and playing with gym machines. No staff to instruct or intervene which is totally disappointing. Gym staff is just hiding and enjoying their own time I presume

Non smoking floor but our room smells of smoke and they weren’t able to do anything about it except to open the windows

Non smoking floor but our room smells of smoke and they weren’t able to do anything about it except to open the windows

Nice location, with a high end mall, and Starbucks and restaurants around. Hotel discount on lunch and dinner buffet is I believable cheap and value for money. Worth a try. Overall pleasant stay of 3 nights