Hotel is exceptional , with a commanding view of the lake. We would definitely stay again. Staff are excellent and helpful.

Hotel is exceptional , with a commanding view of the lake. We would definitely stay again. Staff are excellent and helpful.

If you are looking to spend a quiet, relaxing holiday, this is the spot. The views and gardens are spectacular. The pool has a gorgeous view of the lake. Breakfast had good selection. And the staff was wonderful, looking over every single detail. As a solo traveler this was the perfect spot.

If you are looking to spend a quiet, relaxing holiday, this is the spot. The views and gardens are spectacular. The pool has a gorgeous view of the lake. Breakfast had good selection. And the staff was wonderful, looking over every single detail. As a solo traveler this was the perfect spot.

5 stars hotel. Convenient overnight parking. A bit far from center Annecy but not an issue if you have car.

5 stars hotel. Convenient overnight parking. A bit far from center Annecy but not an issue if you have car.

An amazing location with lovely staff that made it a special stay. Just wish I could have stayed longer.

An amazing location with lovely staff that made it a special stay. Just wish I could have stayed longer.

Excellent service, very nice staff. Our expectations regarding a first class hotel were met.

Excellent service, very nice staff. Our expectations regarding a first class hotel were met.

Beautiful hotel in a stunning location. The lake view from the room was out of this world. The food choice in the restaurant was very limited and if you plan on eating at the hotel I would recommend taking a look at the menu before you book. Would I stay again … yes.

Beautiful hotel in a stunning location. The lake view from the room was out of this world. The food choice in the restaurant was very limited and if you plan on eating at the hotel I would recommend taking a look at the menu before you book. Would I stay again … yes.

Beautiful hotel in perfect location

Beautiful hotel in perfect location

This hotel is beautiful. Great staff, very warm and helpful.

This hotel is beautiful. Great staff, very warm and helpful.

Second time I stay at this property. Shocked by the low level of service overall. The property is gorgeous, but the experience is diminished by the lack of professionalism of the staff. EXTREMELY slow service, waited 30 min for a breakfast item (they just forgot to update us they just didn’t have it), mixed a regular milk order with a soy milk order (for somebody allergic, not a good idea), and I can go on and on. Also; the pool was under renovation, and they just hid that line very well on Expedia so you really can’t see it when booking. Too bad; it could be a top hotel, it’s not because of the staff.

Second time I stay at this property. Shocked by the low level of service overall. The property is gorgeous, but the experience is diminished by the lack of professionalism of the staff. EXTREMELY slow service, waited 30 min for a breakfast item (they just forgot to update us they just didn’t have it), mixed a regular milk order with a soy milk order (for somebody allergic, not a good idea), and I can go on and on. Also; the pool was under renovation, and they just hid that line very well on Expedia so you really can’t see it when booking. Too bad; it could be a top hotel, it’s not because of the staff.

Undoubtedly the best hotel on Lake Annecy, the staff living up to the expectations of a 5 star hotel - The hotel itself is stunning and views of the lake from the front of the hotel are outstanding. We enjoyed breakfast, lunch and dinner at the hotel and found all a delight, quality ingredients, beautifully presented and exceptional flavours. On a more practical note, we drove up to the front of the hotel to unload and then parked our car in the free outdoor space a couple of minutes walk down from the hotel. Fabulous stay

Undoubtedly the best hotel on Lake Annecy, the staff living up to the expectations of a 5 star hotel - The hotel itself is stunning and views of the lake from the front of the hotel are outstanding. We enjoyed breakfast, lunch and dinner at the hotel and found all a delight, quality ingredients, beautifully presented and exceptional flavours. On a more practical note, we drove up to the front of the hotel to unload and then parked our car in the free outdoor space a couple of minutes walk down from the hotel. Fabulous stay

Beautiful view

This is a beautiful hotel there were poor reviews left about the rooms , ignore those , it is renovated ..and the pool area is all new gorgeous indoor pool and steam bath . Location is amazing

This is a beautiful hotel there were poor reviews left about the rooms , ignore those , it is renovated ..and the pool area is all new gorgeous indoor pool and steam bath . Location is amazing

IT WAS WONDERFUL ,THIS PALACE LOCATION IS SO BEAUTIFUL AND EVERYTHING WAS PERFECT

wonderful hotel. the location is privileged. We rented bikes and drove around the lake, Just beautiful.

A beautiful hotel, with excellent service and a stunning location.

A beautiful hotel, with excellent service and a stunning location.

The location and the building are simply spectacular. The rooms, however, are bare and run down.

I don`t like being negative, but sorry to say - the staff (some) in the reception should either get proper training or find another place to work. This hotel is too nice to be left in the hands of such rude and ignorant staff. Arriving at the hotel after driving through Annecy, we thought "what a fantastic place" - the location and the hotel is absolutely world class. Really amazing. We booked a room with to beds and actually payed extra for this option. Even though I have a very good relationship with my 22 year old son we prefer to sleep in two beds. On arrival we were told we could only get a room with one bed, even though the reservation stated twin beds. Accepting this we went to our room, found a queen bed, went back to the reception and asked if we could have an extra bed in the room. "not possible - it wont fit" "not possible - you have to use that room" After politely telling that I just came from the room and it would be no problem to fit an extra bed we were told: "even though it will fit - I will not do it" After another 10 minutes - asking her to come and see the room she said "ok - we will do it" pretty angry and rude. After returning after 4 hours - no extra bed in the room. Down to the reception again - asking for an extra bed - new phone calls - and then around midnight - we got the bed. This incident is not that negative, the most annoying part is the attitude - sorry to say - train her better or let here go.

I don`t like being negative, but sorry to say - the staff (some) in the reception should either get proper training or find another place to work. This hotel is too nice to be left in the hands of such rude and ignorant staff. Arriving at the hotel after driving through Annecy, we thought "what a fantastic place" - the location and the hotel is absolutely world class. Really amazing. We booked a room with to beds and actually payed extra for this option. Even though I have a very good relationship with my 22 year old son we prefer to sleep in two beds. On arrival we were told we could only get a room with one bed, even though the reservation stated twin beds. Accepting this we went to our room, found a queen bed, went back to the reception and asked if we could have an extra bed in the room. "not possible - it wont fit" "not possible - you have to use that room" After politely telling that I just came from the room and it would be no problem to fit an extra bed we were told: "even though it will fit - I will not do it" After another 10 minutes - asking her to come and see the room she said "ok - we will do it" pretty angry and rude. After returning after 4 hours - no extra bed in the room. Down to the reception again - asking for an extra bed - new phone calls - and then around midnight - we got the bed. This incident is not that negative, the most annoying part is the attitude - sorry to say - train her better or let here go.

The Hotel is located over looking lake Annecy with breathtaking views; friendly and very professional staff, super comfy beds (bathrooms could do with a revamp), excellent food, and great Spa and indoors pool! Palace de Menthon has a truly Palatial feeling!

The Hotel is located over looking lake Annecy with breathtaking views; friendly and very professional staff, super comfy beds (bathrooms could do with a revamp), excellent food, and great Spa and indoors pool! Palace de Menthon has a truly Palatial feeling!