The bathroom was extremely small had to step into the shower to even open and close the bathroom door. Had holds in the wall.

We will definitely return. The staff is super friendly and the hotel is so clean. And the location is perfect!!

We will definitely return. The staff is super friendly and the hotel is so clean. And the location is perfect!!

Hotel is starting to feel VERY run down. Some major upgrades to the rooms and building itself are needed. Beds were hard and made a ton of noise, mini fridge was loud, back room in the 2 bedroom was HOT and the light flickered. The bathrooms fan was broke, the shower curtain did nothing to stop water getting on the floor, feel were black after walking around. The whole room felt dingy and old.

Hotel is starting to feel VERY run down. Some major upgrades to the rooms and building itself are needed. Beds were hard and made a ton of noise, mini fridge was loud, back room in the 2 bedroom was HOT and the light flickered. The bathrooms fan was broke, the shower curtain did nothing to stop water getting on the floor, feel were black after walking around. The whole room felt dingy and old.

The room was beyond spacious and sooo ckean! The bed was Luxuriously comfortable and spotlessly clean. All for only 55.00 a night through Hotels.com

The room was beyond spacious and sooo ckean! The bed was Luxuriously comfortable and spotlessly clean. All for only 55.00 a night through Hotels.com

We just needed a night to sleep while we enjoyed Pigeon Forge. This fit us well. No frills, clean and comfortable. A/C worked great. Parking is around back, across the street. The hotel is right on the strip so you likely will hear the cars. Hair dryer didn’t work and they informed us that they did not have a spare. I will stay again when in a similar situation.

It was great , place was extremely clean. And a really good price for the money

It was great , place was extremely clean. And a really good price for the money

We just needed a night to sleep while we enjoyed Pigeon Forge. This fit us well. No frills, clean and comfortable. A/C worked great. Parking is around back, across the street. The hotel is right on the strip so you likely will hear the cars. Hair dryer didn’t work and they informed us that they did not have a spare. I will stay again when in a similar situation.

The beds were comfortable. The towels were soft. The lighting in the room was not very good. The light between the beds reflected on the TV so it could not be on by watching TV. Bathroom had been started to be remodeled, but it was like they stopped and just threw the stuff up there. It still needs a lot of work. Indoor pool was not available.

The beds were comfortable. The towels were soft. The lighting in the room was not very good. The light between the beds reflected on the TV so it could not be on by watching TV. Bathroom had been started to be remodeled, but it was like they stopped and just threw the stuff up there. It still needs a lot of work. Indoor pool was not available.

Great mini trip with our friends! No issues with our stay or room.

Great mini trip with our friends! No issues with our stay or room.

I am disappointed with hotels.coms. I had a reservation for 10/18-20 at Mountain Vista Inn & Suites. I had to cancel and tried unsuccessfully since 10/8. You should be able to see my chats in the help section, and I called the hotel directly. I could not find the phone number on the hotels.com website until today. When I spoke with the representative, Jerry, he was very helpful and said that I will receive a 1 day refund. I'm disappointed to lose the payment for the first day, since I have tried in earnest to cancel well in advance. If there is any way I could get a refund for the 1st day as well, I would be very grateful.

I am disappointed with hotels.coms. I had a reservation for 10/18-20 at Mountain Vista Inn & Suites. I had to cancel and tried unsuccessfully since 10/8. You should be able to see my chats in the help section, and I called the hotel directly. I could not find the phone number on the hotels.com website until today. When I spoke with the representative, Jerry, he was very helpful and said that I will receive a 1 day refund. I'm disappointed to lose the payment for the first day, since I have tried in earnest to cancel well in advance. If there is any way I could get a refund for the 1st day as well, I would be very grateful.

There was a hole in the wall, the whole place was dirty, the A/C barely did anything, the staff was rude, the elevator was closed at a very inconvenient time, the parking was inconvenient and unsafe, the kept trying to up-charge us on everything, the pool was unheated

There was a hole in the wall, the whole place was dirty, the A/C barely did anything, the staff was rude, the elevator was closed at a very inconvenient time, the parking was inconvenient and unsafe, the kept trying to up-charge us on everything, the pool was unheated

The room fit our group and was very nice to have everyone in one room. There was not enough room on the balcony to sit. Room was clean and the staff was very accommodating.

The room fit our group and was very nice to have everyone in one room. There was not enough room on the balcony to sit. Room was clean and the staff was very accommodating.

Room looked clean at first. However, the amount of dust on the ceiling fan was horrible. Also dirty cobwebs on the ceiling so they had been there a while. Still will stay again as the location is excellent but expect more from their staff.

Room looked clean at first. However, the amount of dust on the ceiling fan was horrible. Also dirty cobwebs on the ceiling so they had been there a while. Still will stay again as the location is excellent but expect more from their staff.

I always do a inspection of my room an right it down all the problems.lights in rooms didn’t work light fixtures missing was missing in one room no lights in it had use iPhone light to see other bed room one light on head board othe missing a couple of outlets didn’t work. Door going to the bathroom between rooms was messed up after you close it wouldn’t open up had to good thorough other bedroom.. the couch had to put towels down to sit on it.like said I wrote down my inspection report and gave it to them at check and took them this room need fixed. Plus this hotel charge me 10.00 dollars for room clean that wasn’t right did ask and I never seen I anything done to it.they supposed to clean when we leave or if we ask. Plus no water pressure in shower an sticky floors. It was wroth what it paid for my family and granddaughter.. a big 0

I always do a inspection of my room an right it down all the problems.lights in rooms didn’t work light fixtures missing was missing in one room no lights in it had use iPhone light to see other bed room one light on head board othe missing a couple of outlets didn’t work. Door going to the bathroom between rooms was messed up after you close it wouldn’t open up had to good thorough other bedroom.. the couch had to put towels down to sit on it.like said I wrote down my inspection report and gave it to them at check and took them this room need fixed. Plus this hotel charge me 10.00 dollars for room clean that wasn’t right did ask and I never seen I anything done to it.they supposed to clean when we leave or if we ask. Plus no water pressure in shower an sticky floors. It was wroth what it paid for my family and granddaughter.. a big 0

Our booked room had roaches. We literally opened the door and they went EVERYWHERE!! I went back to the counter and told them. They asked if we wanted another room so we looked at another considering we was checking in so late and had already drove 5 hours . Same thing!! Everywhere!! Just gave the key cards back and left!! Absolutely disgusting! Never stay here!!

Our booked room had roaches. We literally opened the door and they went EVERYWHERE!! I went back to the counter and told them. They asked if we wanted another room so we looked at another considering we was checking in so late and had already drove 5 hours . Same thing!! Everywhere!! Just gave the key cards back and left!! Absolutely disgusting! Never stay here!!

Perfect location! This was our second time staying there and we love it! Love the 3 bedroom suit so convenient and love that the island is walking distance from hotel! Well be staying here again!

At check in someone was in the office complaining about the strong smell of marijuana coming into her room. The the door handle on our room was malfunctioning and they told we'd have to just deal with it. The bathroom walls were disgusting with some gel like substance and hair stuck on the walls. The water stayed cold for evening showers, lukewarm for morning showers. Fridge, mircowave coffeemaker and iron provided. Provided coffee was terrible. No hair dryer. T.V.s on the small side. Beds were ok. No offensive smells. Very close to the Comedy Barn and The Island. Very convenient location. Parking is adequate. Noise level is acceptable considering the location. I will not be a return customer - too many options to choose from than have to return to poor service.

Pretty decent place for the money no complaints

Will definitely stay again. Very nice man running property. Ladies checked us in were very nice. Not the fanciest but for the price can’t be beat. Changed out our linens.

Will definitely stay again. Very nice man running property. Ladies checked us in were very nice. Not the fanciest but for the price can’t be beat. Changed out our linens.