Nice hotel Getting somewhat old The hotel seams to leave on its past One of the pool had cleaning system down but was still open despite trouble water Restaurant is so so. Could be better for this brand. Consider going downtown for better options at better price and faster service Quite noisy if you don t take a suite

Great place to relax for a long weekend

Great place to relax for a long weekend

This hotel was AMAZING! We came to visit family in town and stayed at this hotel. The room was huge! The AC worked which helped a lot since it was so hot, the restaurant was great! The pool area also fantastic!

This hotel was AMAZING! We came to visit family in town and stayed at this hotel. The room was huge! The AC worked which helped a lot since it was so hot, the restaurant was great! The pool area also fantastic!

The highlight is there back pool, and it was closed. The service in the restaurant needs help. Took forever to order drinks, waiter forgot about us many times. He could have sold us at least 5 more margaritas but we got tired of waiting and went to the room to drink. Check-in was also Terrible. We traveled all night and arrive there at 10am. We watched 50 guests arrive hours after us and get their rooms right away. They didn’t let us into our room until 3:30.

The highlight is there back pool, and it was closed. The service in the restaurant needs help. Took forever to order drinks, waiter forgot about us many times. He could have sold us at least 5 more margaritas but we got tired of waiting and went to the room to drink. Check-in was also Terrible. We traveled all night and arrive there at 10am. We watched 50 guests arrive hours after us and get their rooms right away. They didn’t let us into our room until 3:30.

For close to $300 / night this property is not worth the stay… first night we were in a villa The air conditioner did not work. I have included a picture of our door. It had about 1/4 to half an inch gap within the front door. Room was large & bathroom was nice. we had to go let them know that we slept basically with no AC they did end up moving us to a different room, which was a lot smaller, but AC worked .Pools were really nice. Food was good. They have a on-site cocktail lounge/bar. The espresso martini was delicious. Everything else was pretty bad. would not recommend to family or friends for the price.

For close to $300 / night this property is not worth the stay… first night we were in a villa The air conditioner did not work. I have included a picture of our door. It had about 1/4 to half an inch gap within the front door. Room was large & bathroom was nice. we had to go let them know that we slept basically with no AC they did end up moving us to a different room, which was a lot smaller, but AC worked .Pools were really nice. Food was good. They have a on-site cocktail lounge/bar. The espresso martini was delicious. Everything else was pretty bad. would not recommend to family or friends for the price.

Beautiful hacienda, but overpriced due to the expensive Mexican peso.

Beautiful hacienda, but overpriced due to the expensive Mexican peso.

The property is beautiful is an hacienda style. My room was huge but for 250 dollars a night in Mexico the couch was old and dirty. The restroom has ants and there was a strong smell of smoke and I have respiratory problems. It was definitely overpriced.

The property is beautiful is an hacienda style. My room was huge but for 250 dollars a night in Mexico the couch was old and dirty. The restroom has ants and there was a strong smell of smoke and I have respiratory problems. It was definitely overpriced.

The property is lovely; the staff very attentive; we just rested here for 4 days - never left the property.

The property is lovely; the staff very attentive; we just rested here for 4 days - never left the property.

amazing place extremely beautiful and service was top

amazing place extremely beautiful and service was top

The architecture, calm place, safe, great food..

The architecture, calm place, safe, great food..

Stairs without elevator option. In the poaitive side, it is beautiful

Stairs without elevator option. In the poaitive side, it is beautiful

The good: We really enjoyed the grounds, especially the central fountain, and the service. Lawn looked immaculate from our room window and was very relaxing to look at. Oscar, our waiter, was fantastic. He made sure that we were always well served and even made food and wine suggestions that improved our visit. He invited us to stay during the weekend to enjoy the Sunday brunch and we would love to stay there again soon. The bad: Unfortunately, our room looked spartan as it was lacking furniture: no desk, no chairs, just an ugly bench, a side table with a lamp, the bed and the TV stand. The ugly: We had no VIP Access treatment, front desk even tried to charge us extra for the upgrade. I said no.

The good: We really enjoyed the grounds, especially the central fountain, and the service. Lawn looked immaculate from our room window and was very relaxing to look at. Oscar, our waiter, was fantastic. He made sure that we were always well served and even made food and wine suggestions that improved our visit. He invited us to stay during the weekend to enjoy the Sunday brunch and we would love to stay there again soon. The bad: Unfortunately, our room looked spartan as it was lacking furniture: no desk, no chairs, just an ugly bench, a side table with a lamp, the bed and the TV stand. The ugly: We had no VIP Access treatment, front desk even tried to charge us extra for the upgrade. I said no.

Love coming to this place everytime im in town. I highly recommended.

Love coming to this place everytime im in town. I highly recommended.

Personal poco preparado

Personal poco preparado

It use to be an “hacienda”, so it’s a beautiful property with lots of gardens and quietness

It use to be an “hacienda”, so it’s a beautiful property with lots of gardens and quietness

Property is better than pictured. Staff did not speak english so unless u speak spanish you are out of luck. The food was very ordinary. Did not have a singled meal at the restaurant that I say was tasty. Its in the middle of nowhere but the grounds of the hotel was amazing.

It was very beautiful and well kept

Overall this is a great property. The best are the lush and beautiful maintained gardens. Small but nice swimming pools. Decent size and very comfortable rooms. Good restaurants. Friendly service. Two issues that bothered me: * the room we were assigned was nice in size and style, with a great garden view, but just next to a small but -during the early morning hours- very noisy street. Since this is an old hacienda with not much of an isolation, every street noise was heard as if sleeping on the street; * secondly with my expedia status I was supposed to get a room upgrade if available. Although the hotel was not full at all I requested an upgrade twice but was denied with the false argument, that an upgrade was not available (definitely not true). Still, I can highly recommend this hotel for a relaxing and comfortable stay in the city of endless spring time (just make sure you get a room away from the street).