Great location and excellent staff.

Specially about this location, the parking lot is minimal, too few spaces. I have stayed at JUFA Graz last year and both lack of cleanliness. In both hotels you find easily lots of cockroaches in your room (I have photos to prove it). JUFA Graz was needing room renovation also. This JUFA was Ok, new rooms, but the cockroach problem seems a JUFA chain issue. A particular person of the staff was not necessarily rude, but with minimal patience. And I saw her shouting with a guest that was complaining about here reservation. They say they have a restaurant but it only servers snacks. I have ordered a simple pizza and it came burden. Not sure if I will come back.

Specially about this location, the parking lot is minimal, too few spaces. I have stayed at JUFA Graz last year and both lack of cleanliness. In both hotels you find easily lots of cockroaches in your room (I have photos to prove it). JUFA Graz was needing room renovation also. This JUFA was Ok, new rooms, but the cockroach problem seems a JUFA chain issue. A particular person of the staff was not necessarily rude, but with minimal patience. And I saw her shouting with a guest that was complaining about here reservation. They say they have a restaurant but it only servers snacks. I have ordered a simple pizza and it came burden. Not sure if I will come back.

Good hotel, about 10 min walk from old town. Clean and peaceful. Parking can be tricky and expensive.

Good hotel, about 10 min walk from old town. Clean and peaceful. Parking can be tricky and expensive.

Nice quiet location. The property can be renovated to better conditions. One of the windows had a crack but did not leak.

Nice quiet location. The property can be renovated to better conditions. One of the windows had a crack but did not leak.

Family friendly property close to sporting complex, walking distance to historic attractions. Parking limited. Would recommend.

Family friendly property close to sporting complex, walking distance to historic attractions. Parking limited. Would recommend.

Location. Close to city. Walkable

Location. Close to city. Walkable

Within walking distance to Old Town, shops and restaurants making it very convenient. The hotel staff was efficient and the rooms very clean. I would stay here again.

Within walking distance to Old Town, shops and restaurants making it very convenient. The hotel staff was efficient and the rooms very clean. I would stay here again.

Coming by bus was a bit hard to find the location. The hotel was great.

Coming by bus was a bit hard to find the location. The hotel was great.

The room was clean and well appointed. Very comfortable bed and though small, had lots of small details that made it easy stay. The lounge was lovely for cocktails and the staff was very friendly and accommodating.

The room was clean and well appointed. Very comfortable bed and though small, had lots of small details that made it easy stay. The lounge was lovely for cocktails and the staff was very friendly and accommodating.

I added a second night to our stay and confirmed via chat that we could stay in the same room for both nights, with a bunk bed for our two boys. However we were put in two separate rooms and had to clear all our stuff out for our family of 5 by 8 am to make a tour we had booked at 9 am. When I tried to return the keys to the desk there was an incredibly long line and after waiting for fifteen minutes I just set them on the desk and said I just need to drop the keys without checking out because we're staying another night. The man at the desk was SO RUDE, wouldn't even let me finish my sentence before yelling at me that he only had too hands and I had to wait like everyone else. I didn't need him to do anything, only needed to turn in the room keys to our night one room, so we didn't miss our tour. After trying to explain this he only got more angry at me so I just left. SO INCREDIBLY RUDE and brought me to tears. Awful service. In addition we booked this hotel solely for the indoor kids playground. However they had apparently rented the space out to a kids birthday party and it was so crowded my kids couldn't even play on it.

I added a second night to our stay and confirmed via chat that we could stay in the same room for both nights, with a bunk bed for our two boys. However we were put in two separate rooms and had to clear all our stuff out for our family of 5 by 8 am to make a tour we had booked at 9 am. When I tried to return the keys to the desk there was an incredibly long line and after waiting for fifteen minutes I just set them on the desk and said I just need to drop the keys without checking out because we're staying another night. The man at the desk was SO RUDE, wouldn't even let me finish my sentence before yelling at me that he only had too hands and I had to wait like everyone else. I didn't need him to do anything, only needed to turn in the room keys to our night one room, so we didn't miss our tour. After trying to explain this he only got more angry at me so I just left. SO INCREDIBLY RUDE and brought me to tears. Awful service. In addition we booked this hotel solely for the indoor kids playground. However they had apparently rented the space out to a kids birthday party and it was so crowded my kids couldn't even play on it.

Unfortunately you could hear the neighbours also when they used the bathrooms and the aircon even when it was turned off made a noise all night.

Unfortunately you could hear the neighbours also when they used the bathrooms and the aircon even when it was turned off made a noise all night.

Great value hotel. Clean, all the facilities you need. Amazing views of the castle from the hotel and bedroom Windows. Super family friendly with an amazing two story play room with glass window from bar for parents to watch whilst enjoying a drink. Highly recommend for your next city break to Salzburg with kids

Great value hotel. Clean, all the facilities you need. Amazing views of the castle from the hotel and bedroom Windows. Super family friendly with an amazing two story play room with glass window from bar for parents to watch whilst enjoying a drink. Highly recommend for your next city break to Salzburg with kids

Play room is a life saver!

Play room is a life saver!

I have traveled a lot. I do not have the American expectations that some people have an actually relish in the cultural differences when traveling. That said... The rooms at Jufa were really small. There was nowhere to put the suitcases or clothes. No dressers, no closet, and we tripped over the bags the whole trip. That was not a big issue. We could make do. The hotel is about a mile from eveything that was going on in Salzburg. We had to walk through a residential area to get to the touristy stuff. We love to walk, so again, no big deal. The breakfast was the smallest selection I have ever experienced in Germany. We stayed at two small boutique guest houses on either side of this portion of the trip and received huge selections which were included in the price of the room. This one was very limited and cost us $20 a person. We can kind of get past that too. What I couldnt get past was being chewed out because my wife didnt join me for breakfast. I was skiing and she wanted to sleep in, but the breakfast hostess didnt like the fact that we werent in the lounge together. She gave me the third degree and then again to my wife when she came down to breakfast. That experience was NOT worth $20 per person.

I have traveled a lot. I do not have the American expectations that some people have an actually relish in the cultural differences when traveling. That said... The rooms at Jufa were really small. There was nowhere to put the suitcases or clothes. No dressers, no closet, and we tripped over the bags the whole trip. That was not a big issue. We could make do. The hotel is about a mile from eveything that was going on in Salzburg. We had to walk through a residential area to get to the touristy stuff. We love to walk, so again, no big deal. The breakfast was the smallest selection I have ever experienced in Germany. We stayed at two small boutique guest houses on either side of this portion of the trip and received huge selections which were included in the price of the room. This one was very limited and cost us $20 a person. We can kind of get past that too. What I couldnt get past was being chewed out because my wife didnt join me for breakfast. I was skiing and she wanted to sleep in, but the breakfast hostess didnt like the fact that we werent in the lounge together. She gave me the third degree and then again to my wife when she came down to breakfast. That experience was NOT worth $20 per person.

The staff was so friendly. The room was small but it was so clean and comfortable and quiet. The parking was really easy and all the tourist sites were close to the hotel. This is a great hotel

The staff was so friendly. The room was small but it was so clean and comfortable and quiet. The parking was really easy and all the tourist sites were close to the hotel. This is a great hotel

Very clean, modern hotel with newer furnishings at a reasonable price and 15 minute walk to center of Old Salzburg (Christmas Market). For a short stay, this hotel fit the bill! Staff was responsive and checking in / out was quick and easy. Only downside: Rooms are very small, pillows are Ikea grade and flatten easily, towels are a little rough. If I were coming to Salzburg for a night or two, I would not hesitate to stay here. If I was staying longer I might look for more room to stretch out.

Very clean, modern hotel with newer furnishings at a reasonable price and 15 minute walk to center of Old Salzburg (Christmas Market). For a short stay, this hotel fit the bill! Staff was responsive and checking in / out was quick and easy. Only downside: Rooms are very small, pillows are Ikea grade and flatten easily, towels are a little rough. If I were coming to Salzburg for a night or two, I would not hesitate to stay here. If I was staying longer I might look for more room to stretch out.

We liked this Jufa for so many reasons. The desk staff were kind and helpful. The hotel was spotless, quiet, equipped with A/C, comfortable bed and linens, and a bar for snacks, drinks, and coffee 24 hours. There was a lovely outdoor seating area as well. Kids areas looked well equipped for families with little ones. We enjoyed the hotel breakfast most mornings because it was extensive and delicious. The old town is walking distance and the bus stop just a short walk away. Public transportation in and around Salzburg is easy to use. We had a wonderful time and would absolutely stay at this Jufa again!!!