Location and quiet area

Nice place

I wasn’t bad. They don’t know how to treat customers.

I wasn’t bad. They don’t know how to treat customers.

We are paying total accounts including taxes why the staff of reception take 40 D for taxes

We are paying total accounts including taxes why the staff of reception take 40 D for taxes

The biggest problem with this hotel is the staff. I repeatedly asked concierge questions and received very poor answers if at all. On one occasion I asked if the hotel restaurant had live music in the evening I was assured it did both by reception and restaurant reception. When I arrived for dinner did not help that there was in fact no live music. To add insult to injury I asked for my steak rare and was presented with a piece of charcoal that I sent back. Check in staff were arrogant and when I tried to have a shower I discovered there was no shower gel. It took 3 different attempts to have this replenished and over 4 hours. There is so many failures I don’t have time to even say them. Only positive I can think of where the parking staff. Hotel has potential but manager has lots of work to do!

The biggest problem with this hotel is the staff. I repeatedly asked concierge questions and received very poor answers if at all. On one occasion I asked if the hotel restaurant had live music in the evening I was assured it did both by reception and restaurant reception. When I arrived for dinner did not help that there was in fact no live music. To add insult to injury I asked for my steak rare and was presented with a piece of charcoal that I sent back. Check in staff were arrogant and when I tried to have a shower I discovered there was no shower gel. It took 3 different attempts to have this replenished and over 4 hours. There is so many failures I don’t have time to even say them. Only positive I can think of where the parking staff. Hotel has potential but manager has lots of work to do!