This hotel definitely needs an update. We didn’t really mind, because it seemed to be fairly clean, but the toilet seats being painted in various places was very odd. Pillows are comfortable, they offer firm and soft choices. The mattress will do no favors for your back. Do yourself a favor and skip their breakfast, but grab one of their complementary cookies on your way out-those cookies are amazing.

As soon as we got to the room we could smell something that smelled like chemicals Then we noticed bugs all over the walls and the window sills We had to leave and never go back

As soon as we got to the room we could smell something that smelled like chemicals Then we noticed bugs all over the walls and the window sills We had to leave and never go back

When we stayed here a few years ago, the hotel was being renovated. I couldn’t believe that it looked ready for another renovation. The curtains were pulling from the hooks and the bathroom looked old other than the countertop. Also, they filled the hot tub with cement.

When we stayed here a few years ago, the hotel was being renovated. I couldn’t believe that it looked ready for another renovation. The curtains were pulling from the hooks and the bathroom looked old other than the countertop. Also, they filled the hot tub with cement.

Check in was great. The rooms were not maintained. Needs some serious repair and updating. 2/10 because it was a convenient location to the hospital. They also charged my card for an addition two nights and tried to say it was a “hold”(it was not) Would not recommend.

Check in was great. The rooms were not maintained. Needs some serious repair and updating. 2/10 because it was a convenient location to the hospital. They also charged my card for an addition two nights and tried to say it was a “hold”(it was not) Would not recommend.

The lady at the desk who checked in my fiance and I was very rude.

The lady at the desk who checked in my fiance and I was very rude.

It was fine.

It was fine.

Staff was very friendly. Hotel was in a convenient location.

Staff was very friendly. Hotel was in a convenient location.

The room was good, however, just outside a floor below were the air conditioners. It sounded like something was broken and it ran all night making it disruptive to sleep.

It was clean, comfortable and quiet and the air conditioner worked

The room was good, however, just outside a floor below were the air conditioners. It sounded like something was broken and it ran all night making it disruptive to sleep.

Morning of check out someone knocked on the door at 1105 housekeeping time to go. Seriously????? I get check out was 11 but the jerk who I’m guessing was the owner very rude. I will never stay at a country inn again.

Morning of check out someone knocked on the door at 1105 housekeeping time to go. Seriously????? I get check out was 11 but the jerk who I’m guessing was the owner very rude. I will never stay at a country inn again.

Great price, no issues

The hotel reeked of a very off putting smell. I’m not sure what it was, but it’s not pleasant. The bathroom wasn’t clean at all. However, my main concern was that not only was my family’s safety compromised, another guests was as well when I was given keys to an already occupied room. We had traveled all afternoon to get to the hospital following my husbands bike crash. We arrived to the hospital after midnight and so it was incredibly unsettling to enter someone’s already occupied room. We shut the door as quickly as we could and went back down to the front desk to inform the guy working. Not once we were given an apology, NOTHING. He literally chuckled and said I was supposed to write 208 not 209. The saying “new fear unlocked” rings true because I will never be able to stay in another hotel without being fearful this will happen to me again or happen to my family! The remaining 8 hours we stayed at the hotel was uncomfortable because I didn’t feel safe and never could go to sleep for fear someone may walk in on me and my kids. I have tried calling every day for a week now and the manager is never in, or didn’t come to work that day due to health issues. I chose this hotel based on previous Expedia reviews and was HIGHLY disappointed.

Great Hotel!

got the job done. we would stay again.

I called to cancel this hotel stay the same day I made the reservation and never got an acknowledgement. Family decided to drive straight through.

I called to cancel this hotel stay the same day I made the reservation and never got an acknowledgement. Family decided to drive straight through.

There was fantastic water pressure in the shower. The cobwebs above the bed and fingerprints around the light switches and door levers show lack of attention to detail. It was an average hotel.

There was fantastic water pressure in the shower. The cobwebs above the bed and fingerprints around the light switches and door levers show lack of attention to detail. It was an average hotel.

Convenient location. Yummy breakfast.

Convenient location. Yummy breakfast.

Rooms need a bit of an upgrade

Rooms need a bit of an upgrade

Buildup and facilities are worn down

I always have a great stay at this hotel. I've been coming to Knoxville for 3 months and this is my preferred place to stay.