Very ´gentle , very nice. Close to the City and Close to the nature.

Very ´gentle , very nice. Close to the City and Close to the nature.

Lovely location. Good breakfast. Hotel needs to be up dated. Rooms are very basic. No fridge .No air conditioning.No tea /coffee facilities in room. No bar as such. Bathroom very small. Staff were wonderful. Very informative on local area. The staff are what made the stay so enjoyable. They couldnt do enough for you.

Lovely location. Good breakfast. Hotel needs to be up dated. Rooms are very basic. No fridge .No air conditioning.No tea /coffee facilities in room. No bar as such. Bathroom very small. Staff were wonderful. Very informative on local area. The staff are what made the stay so enjoyable. They couldnt do enough for you.

Easy parking. Nice area of town. Fantastic staff, just no fridge in the room (something Europe doesn’t seem to think about)

Easy parking. Nice area of town. Fantastic staff, just no fridge in the room (something Europe doesn’t seem to think about)

Nice room. Wooden floors. High quality bedding. Very friendly, extremely helpful, professional staff.

Nice room. Wooden floors. High quality bedding. Very friendly, extremely helpful, professional staff.

Nice hotel; very friendly staff; the breakfast was very good; the price is reasonable;

Nice hotel; very friendly staff; the breakfast was very good; the price is reasonable;

My room was oriented to a busy street, so if you have troubles sleeping during the night, the noise would not help. Otherwise good accomodation and free parking, as it is quite far from the city, but excellent connection to the centre by bus/tram.

My room was oriented to a busy street, so if you have troubles sleeping during the night, the noise would not help. Otherwise good accomodation and free parking, as it is quite far from the city, but excellent connection to the centre by bus/tram.

Staff were friendly and helpful. Room was quiet (at back) and good breakfast choices.

Staff were friendly and helpful. Room was quiet (at back) and good breakfast choices.

Absolutely no sense of beauty, when you walk into the hallways it seems that you walk in a hospital. We found the door of our room completely dirty, we ask for a cleaning and they answer that it was a mistake in a chemical product they use so it was impossible to clean, but when we try it goes away just with a finger. No hot water at the morning with the simple answer "I'm sorry". The worst SPA that we ever seen in our life, except for the infrared sauna. We told to the staff that we found two offers in Expedia: the first with room + SPA (€78), the second with room + breakfast (€84), so 8€ the difference. We booked the first and then asked immediately when we come if with the second it's also included the SPA. They said that it's always included, even if it wasn't written. So we asked to pay the difference of 8€ to get room + SPA + breakfast, but they didn't accept and propose a supplement of 24€ per 2 people, so 3 times more, cause they don't know any Expedia offer. After that we had problem with SPA (unusable for the absence of hot water) + cold shower in room (same reason) and dirty door the receptionist call her colleague for minutes and then they finally decided to give us free breakfast. Only this. We pay the whole amount but we told to the staff that we wasn't happy about it. The answer? Pure anger while printing our receipt, bad manners and not any word even when we asked "is there something wrong?". Never again.

Absolutely no sense of beauty, when you walk into the hallways it seems that you walk in a hospital. We found the door of our room completely dirty, we ask for a cleaning and they answer that it was a mistake in a chemical product they use so it was impossible to clean, but when we try it goes away just with a finger. No hot water at the morning with the simple answer "I'm sorry". The worst SPA that we ever seen in our life, except for the infrared sauna. We told to the staff that we found two offers in Expedia: the first with room + SPA (€78), the second with room + breakfast (€84), so 8€ the difference. We booked the first and then asked immediately when we come if with the second it's also included the SPA. They said that it's always included, even if it wasn't written. So we asked to pay the difference of 8€ to get room + SPA + breakfast, but they didn't accept and propose a supplement of 24€ per 2 people, so 3 times more, cause they don't know any Expedia offer. After that we had problem with SPA (unusable for the absence of hot water) + cold shower in room (same reason) and dirty door the receptionist call her colleague for minutes and then they finally decided to give us free breakfast. Only this. We pay the whole amount but we told to the staff that we wasn't happy about it. The answer? Pure anger while printing our receipt, bad manners and not any word even when we asked "is there something wrong?". Never again.

Good hotel, nice quiet area

Good hotel, nice quiet area

The weather was warm and the room had no air conditioning. It had a fan but it not help and the room was sweltering. Other then that the hotel was nice.

The weather was warm and the room had no air conditioning. It had a fan but it not help and the room was sweltering. Other then that the hotel was nice.

Great stay. Really attentive and responsive staff. Nice breakfast. Lovely, quiet area near Mariatrost. Bus stop right out front takes you into the inner city.

Great stay. Really attentive and responsive staff. Nice breakfast. Lovely, quiet area near Mariatrost. Bus stop right out front takes you into the inner city.

Hotel is not staffed after 10 pm on site. You can call a posted # and they give you a # to enter into their drop box beside the door. This worked okay, but since we do not have a foreign phone it was a bit concerning. However, their internet was picked up and we used Skype to call the number and lady gave us the box code and we got our key and all was well. Breakfast bar was very good, with hot choices available. Room not air-conditioned, But there was fan and with the window opened and fan it was comfortable, however it would not be comfortable if you were in the room in the afternoon. Recommend for over nite. Room rate a bit above average but okay.

Hotel is not staffed after 10 pm on site. You can call a posted # and they give you a # to enter into their drop box beside the door. This worked okay, but since we do not have a foreign phone it was a bit concerning. However, their internet was picked up and we used Skype to call the number and lady gave us the box code and we got our key and all was well. Breakfast bar was very good, with hot choices available. Room not air-conditioned, But there was fan and with the window opened and fan it was comfortable, however it would not be comfortable if you were in the room in the afternoon. Recommend for over nite. Room rate a bit above average but okay.